...generations and architectures and their influence on a silo environment Know what systems integration is and why it is important for organizations Understand the role of Enterprise Resource Planning (ERP) systems in systems integration CHAPTER OUTLINE I. II. III. IV. V. VI. VII. Opening Case: AIR CARGO’s e-ENTERPRISE SYSTEM Functional Silos a) Horizontal Silos b) Vertical Silos c) Business Process and Silos Evolution of IS in organizations a) IS Architectures b) IS Fictionalizations Systems Integration a) Logical Versus Physical SI b) Steps in Integrating Systems c) Benefits of System Integration d) Limitations of System Integration ERP and Systems Integration a) ERP’s Role in Logical Integration b) ERP’s Role in Physical Integration Implications for Management Case 2-2 Real-World Case: Systems Integration at UPS Corp CHAPTER OVERVIEW This chapter discusses the evolution and importance of Systems Integration and the role of ERP systems in systems integration. The chapter begins with a discussion on information silos. If you think of an agricultural silo it is an immense vessel used for storing grain, as a representation of departments in a company. Just like a agricultural silo is self contained and has all the resources it needs with little interaction with the outside world, a silo’d information system is separated and does not work together with other systems. The chapter discusses two types of “silo”...
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...Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com أسئلة للمراجعة قبل امتحان نصف الفصل الدراسي الثاني – للعام الجامعي 5102-6102م اسم المقرر: تخطيط موارد المؤسسة/تكامل وإدارة النظم TYPES OF QUESTIONS A. END-OF-CHAPTER QUESTIONS B. ESSAY QUESTIONS C. DISCUSSION QUESTIONS D. CASE QUESTIONS E. TRUE & FALSE QUESTIONS F. MULTIPLE CHOICES QUESTIONS CH1 X X √ CH3 X X √ √ CH4 √ √ √ X X X X X X √ √ √ 1 CH2 X √ X √ √ Review for ERP/Systems Integration & Administration Lec. Dr. Abdullatif Ghallab ghallab@gmail.com CH01- INTRODUCTION TO ENTERPRISE SYSTEMS FOR MANAGEMENT A. DISCUSSION QUESTIONS 1. Refer to the Hershey case. What were the goals and details of the Enterprise 21 project? 1. 2. 3. 4. 5. 2. Establish a single supply chain across all divisions. Streamline all business processes by reengineering them across all functional areas. Increase the gross margin and maintain sales growth. Save $75 – 80 million through corporate restructuring and closing of older distribution sites. Fix their Y2K problem and replace existing mainframe environment. Refer to the Hershey case. What were some of the key problems that Hershey encountered when choosing, integrating and implementing their new ERP system? The implementation of the ERP for Hershey was beset with difficulties due to a number of failures: a. Project management issues...
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...SAMSUNG INDIA-An Introduction Samsung India Electronics Private Limited (SIEL) is the Indian subsidiary of the US $55.2 billion Samsung Electronics Corporation (SEC) headquartered in Seoul, Korea. It is the hub of Samsung’s South West Asia Regional Operations, and looks after its business in Nepal, Bangladesh, Maldives & Bhutan besides India. SIEL commenced operations in India in December, 1995. Initially, a player only in the Colour Televisions segment, it later diversified into colour monitors (1999) and refrigerators (2003). Today, it is recognized as one of the fastest growing brands in the sphere of digital technology, and enjoys a sales turnover of over $ US 1 billion in a just a decade of operations in India. Samsung in India has a presence in the following areas of business: • • • Consumer Electronics (CE)/Audio Visual (AV) Business Home Appliances (HA) Business Information Technology (IT) Business Its operations are broadly divided into the following key sub-functions: • • • Sales & Marketing Manufacturing Software Centre Operations THE SALES & MARKETING FUNCTION Headquartered in New Delhi, Samsung India has a network of 19 branches and 16 Area Sales Offices (ASOs) located all over the country, and the number is expected to grow, as the organization continues to expand its horizons. The Sales & Marketing function at Samsung is primarily divided into two categories: • • Sales & Marketing (IT) Sales & Marketing (AV/HA) Apart from...
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...a specific (and usually) one-time effort, for example, construct a building or implement a new computer system. Project management includes developing a project plan, which includes defining project goals and objectives, specifying tasks or how goals will be achieved, what resources are need, and associating budgets and timelines for completion. It also includes implementing the project plan, along with careful controls to stay on the "critical path", that is, to ensure the plan is being managed according to plan. Project management usually follows major phases (with various titles for these phases), including feasibility study, project planning, implementation, evaluation and support/maintenance. (Program planning is usually of a broader scope than project planning, but not always.) Categories of information include Overviews of Project Management Useful Skills -- Team Building and Group Leadership General Resources Related Library Links (including many other types of planning) On-Line Discussion Groups Various Perspectives What is Project Management? Overview and Brief Description of Project Management Aspects Planning a Project The Laws of Project Management Project Planning Project Cycle Management Project Management Productivity Checklist Framework for Managing Process Improvement http://www.mapnp.org/library/plan_dec/project/project.htm (1 of 4) [5/28/2002 5:49:06 PM] Project Management Team Building and Group Leadership...
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