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Effective Business Communication

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Submitted By jzyvon
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SUBJECT: Effective Business Communication

As undergraduate students, we strive to acquire the knowledge and abilities that will allow us to function successfully in the world of business. In all our efforts to prepare for employment, we often overlook the importance of knowing how to communicate effectively in a business setting. We learned from Long Pham and Isidore Okoro that employers look for good communication skills beginning with the hiring process. For any prospective businessperson, it is imperative to understand the role of verbal and written communication and how it should be conducted effectively. This memo is an effort to share and inform you of some of the most important features of business communication.

Choosing a Medium When choosing what medium to use for a message, Isidore and Long suggest that it depends on the culture within the firm. E-mail is accepted for most information. The article by Inc.com “How To: Communicate with Employees”, states that as a general rule, anything that requires development of an interpersonal relationship with an employee requires face-to-face communication. Urgent matters are best handled in person as well. Because words on a screen lack context, tone, and nonverbal cues, Long Pham emphasized: when in doubt, speak in person.

Verbal Communication Verbal communication is vital to the success of any company. Having good verbal communication within the workplace can help build good relationships among coworkers and employees, and increase productivity and speed in the workplace. Consequently, displaying good verbal communication is important during the interview process. During an interview of her own, business communication expert Dianna Booher explained the importance of one’s personal presence. According to Dianna, you are perceived by how you look, talk, think, and act, and once someone has an

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