INTRODUCTION
In order for any business organization to thrive, whether large or small, effective communication is very essential. So the success of a business organization is greatly dependent on how effectively the members of that organization communicate. Whatever position one stands for in an organization, communication skills are required extensively. Among many other tasks of a manager in an organization includes ensuring order and understanding between the employees. And this is only possible by practicing effective communication. So, as a Manager of a company like Urembo ltd Company I would take the following steps in order to achieve my goal.
Enforce good listening skills
Good listening skills are attributed to a successful communicator. Listening to people shows interest and increases the chances of understanding between the communicators. Communication is not a one way thing, so you talk but you listen as well. For example, listening to customers and their complaints enables an individual to solve problems and avoid un pleasantries and the same applies to managers who listen to lower level individuals as they could gain knowledge from them and acquire new ideas that would help the organization to grow and develop. So I would enforce my employees to be good listeners to the customers, themselves and to their senior staff. I would also work on my own listening skills as well because communication doesn’t just work on one side, it works both ways.

Ensure strong working relationships
The nature of relationships in an organization plays a really important role in the effectiveness of communication in that organization. Relationships between workers of the same level, and also between lower management and higher management need to be strong in order for all employees to communicate effectively. As a manager I would take drastic measures to ensure