...14th November, 2011 Topic: Effective communication is critical to a manager’s success and subsequently the organization’s success. With the use of relevant theory, discuss the validity of this statement. The ability to communicate effectively is an art that can be used in many areas of your life, from employment and education to parenting and relationships. An effective communicator takes into account the audience’s information needs, the cultural background and gender of the audience and considers audience's knowledge of the subject. Effective communication is a process through which the sender conveys a message that the receiver readily receives and understands. It is a two-way process instead of a one-way process. Effective communication means also paying attention to the nonverbal cues of the receiver. People who are listening attentively will often give you eye contact or a gesture such as a smile or a nod of the head to let you know they are listening. Effective communication is essential to a manager’s success. Managers are responsible for making decisions, allocating resources and directing the activities of employees to achieve its goals of the organization. It is very important that they develop their interpersonal skills. Managers face barriers that distort the interpersonal communication process. These barriers to effective communication are filtering, emotions, information overload, selective perception, language, silence, communication apprehension, gender differences...
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...Effective Communication Danita Rowel HCS/ 325 Monday, August 31, 2015 Instructor: Dr. Lisa Jones Effective Communication Communication is a very important aspect in organizations. In this paper I will discuss an organization model and different techniques used to help become successful (Buchbinder, 2012). In order to become successful within an organization, one must be able to communicate internally and externally. Without effective communication, an organization can fail in so many ways. There are many ways an individual can fail in communicating with other staff members. Teamwork plays a major role in effective communication. Effective Teamwork Effective teamwork is very important in organizations. One great way to help with communication is working in teams with different ethnicities and nationality. A team must be able to work together effectively to achieve goals and purposes. In healthcare, teamwork is required to perform great quality care. Even physicians must practice teamwork, because they rely on their nurses to help deliver care. There is no physician known that can run a practice alone without the help of others. In teamwork, one must be able to lead, be committed, and understand the aspects of the job. By performing these methods, the team members can learn how to achieve higher level goals and deliver member satisfaction. There can be the best outcome ever when pulling together as one in an organization. I believe that the best organizational structure...
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...Effective Communication Name Class School Name “In any organization large or small depends on the hard work of its employees to be successful” (Effective Communication Paper). “While we spend a lot of time and effort on the skills we need to do our job, such as accounting and finance skills, marketing skills, strategic development skills, improving communication at work requires strong interactive communication skills – and we don’t seem to put as much effort into these as we should to be effective” (Wilhelm). “With communication, employees can coordinate their efforts with other employees and managers to make their hard work seem almost effortless” (Effective Communication Paper). Today, it seems the reason that a company fails is because communication is no existent. “If the staff has not been made aware that there is a goal to attain, they certainly cannot contribute to accomplishing it.” (Effective Communication Paper). I am currently not employed, but I used to work for a tea lounge and spa. At my organization I was the manager and so I had a huge responsibility to uphold. There are many techniques that were effective for sharing ideas and information. In our spa and lounge we had a bulletin board that was out for the public so they could read our new or upcoming promotions. Also we they are able to place flyers for everyone else to view. We also had one just for the staff to make suggestions or post concerns anonymously. Sometimes the staff was nervous to directly...
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...Effective communication is essential to our daily lives. We come into contact with many different people from an array of backgrounds, cultures, and way of living. In this same aspect, each business has their own cultures, values, missions, and along with other traits. This is the driving force behind who they conduct business with and how they conduct business. Recently one our larger accounts which brings in approximately 7 million a year wanted to severe our business relationship and join the competition. We were able to retain this company with what I like the call the “ 3P's in the Business Communication Pod”. We effectively communicated with the company, professionally, personally, and physically. Professionally Communicating within a business relationship, it is important to communicate in a professional manner. This is what we did with our client. We set up a meeting so we could discuss how we could show them the benefits of staying with our company. We went over our the benefits of our business, the growth in revenue, employee satisfaction, and all of this was derived from our partnership. We supplied the client with facts, and statistics, evolved from our business partnership. We ask them to provide us with things they felt we were doing great, things we needed improvement on, and things that they were dissatisfied with. We listened, and then came up with possible solutions to the things they were dissatisfied with, as well as things we needed to improve...
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...Effective Communication Shelly Alexander CJA/304 February 10, 2014 Jeffery Pomerantz Abstract The following information will include: the process of verbal and non-verbal communication with each of the associated components. The difference between hearing and listening in communication. How formal and informal channels of communication differ in criminal justice organizations. How different barriers lessen effective communication in criminal justice organizations. Ways to prevent barriers in the criminal justice organization by using different strategies. Effective Communication Communication is a process involving several steps; the goal is to transfer an idea between two or more people for the primary purpose of exchanging information. Communicating is essentially a mental exercise that an individual in law enforcement needs to be become proficient in sending and receiving. Communication in criminal justice organizations entails verbal and non-verbal, within the agency as well as outside in the community. Both forms of communication are critical to a well-functioning law enforcement agency. Verbal communication relies on language and a person’s emotion to send the desired message to other people. “It starts when officers greet one another before roll call and continues through roll call and out onto the streets” (Wallace & Roberson 2009). Officers must know how to communicate with people in the community, other officers, and their superiors...
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...Effective Communication Effective communication is an important quality of strong, healthy families. Research identifies communication as an essential building block of healthy marital, parent-child, and sibling relationships. Communication between families in their homes is unsuccessful when family members communicate by yelling, unclear messages, and not actively listening. Families that communicate in healthy ways are more capable of problem-solving and satisfied with their relationships. Transition Communication through yelling is an attempted solution to change the behavior of the person who he or she is angry at. This style is unsuccessful because it creates fear, which puts them into family battles, leaving the conversation, or freeze responses. This can lead to an increase of anger that starts a circle of hurt feelings that creates damage to the relationship. When a person walks away, does not listen, or emotionally leaves the conversation people feel unloved or disrespected. The freeze mode makes the receiver just sit there and take it, full of fear, and anxiety. None of these responses allow the person to be an active listener. As long as someone is yelling he or she will be unresponsive, not change, be rebelliousness, and could lead to ending the relationship. Communication is improved by talking in a calm respectful manner. If upset when communicating, take a break and start the conversation after calming down. Clear communication is an absolute must...
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...Effective Communication In the article “The History of Virtual Teams” Julia Carter mentions that the technologies that aid communication, have improved immensely since the 1960s, and with this, and the ever increasing catalyst of globalization, there has been a huge rise in virtual teamwork across many health care organizations. Consider this: personal computers did not exist during the 1960s; mobile phones didn’t exist in the 1970s; voicemail and conference-calling wasn’t prevalent during the 1980s; and webinar platforms only came into vogue in the last few years. Now, tens of millions of people have all of these things, more or less within reach at any given time. In the last decade distance working has increased, and even companies that employed originally co-located teams are no longer enforcing face-to-face working (2013). An organization which is flexible in its communication is going to be able to adjust to the rapid changes which are being made in today’s business world. Virtual teams are highly efficient because the personnel spend the bulk of their time doing actual work as opposed to traveling, which in return also means they save money for the organization. Harden, Harden, & Harden has been getting financial security transaction support from Mammoth’s Capital Corporation but the data received would have to be reformatted this is time and cost consuming. Mammoth is willing to help streamline the data transfer process between their database and HHH’s. Songsri...
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...“An effective communicator, will become a vital employee”, my mother always told me. Effective communicators are 100% of the time the front-runners for high-end jobs. “You can have the greatest technical skills in the world, but without solid communication skills, who will know and can understand?” Jetton says. Jetton was right, I provide different high-level dignitaries with a morning summary of events, and my ability to communicate effectively to them says a lot about my character and the amount of pride I take in my job. If I just went into the briefing room and just blabbed every word or had a lapse in English vocabulary, I will not only lose that position but also become another stereotype. I can honestly say that this article is not a surprise to me. Through the years, my family has been big on vocabulary. Managers want employees who can bring in revenue not scare it away. Effective writing skills are vital, especially in the military. There have been on numerous occasions that someone has put out a memo and there are countless grammatical errors or even missed spelled words. Being able to speak to non-technical personnel brings up another big issue. Some people have the hardest time navigating and if you want someone to learn, writing legible instructors will make his/her day. I practice my written and oral communications every chance I can get to be more proficient so when the day come for my next interview, I can provide my interviewee with an adequate perception...
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...Effective Communication Julie Skahan HCS/325 April 18, 2011awn Sienkiewicz Effective Communication Most healthcare organizations are not considered boundaryless because they are linked to outside agencies but they are adapting many traits of this kind of organization. Organizations are changing from the standard vertical structure to a more horizontal form, where managers of each department are responsible for designing how their department will function. This includes maintaining a budget and assigning individual duties. Outside needs of the organization can be contracted for services from laundry to sterilizing bio-hazardous materials. No matter what the task is, effective communication is essential when sharing information between agencies and staff. Teams are utilized to complete the workload, and Information Technology can be utilized for the purpose of sharing patient information between outside agencies including hospitals, physicians’ offices, and community clinics (Lombardi & Schermerhorn, 2007). The theory behind a boundaryless organization is that employees with specialized skills can be given specific duties matching their skills to complete the task in a timely fashion. Tasks are divided up according to types, and can be completed according to specific due dates. This type of organization sparks imagination, superior work, and can be designed according to a specific need because the restraints of a bureaucratic system no longer...
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...Effective Communication Krystal Way HCS/325 February 17, 2015 Professor Vrignia DuVall Effective Communication Communication is the cornerstone of a successful health care facility. Effective communication is about more than just exchanging information; it is also about understanding the emotion behind the information (Robinson, Segal, & Segal, 2014). A facility with leaders who understand the need to communicate with not only their supervisors but also the staff they supervise will prove to be a facility with many successes. Communication is imperative to efficient functioning in every part of a healthcare organization whether it is the administrative staff, the mid-level management or the CEO and president of the company. Because a busy healthcare organization is comprised of a variety of products and services that make the organization effective in providing safe operations, effective communication is an important consideration that is influenced by organizational structure (Lombardi, 2007). There are two types of structures in health care organizations: formal and informal, both of which have different types of communication. In general, smaller health care organizations will have a more informal method of communication while a larger health care organization will have a more formal communication method (Lombardi, 2007). The most recent health care facility I worked for was a smaller facility, so there was more of an informal method of communication used. The...
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...Effective Communication Health care organizations require multiple communications on a daily basis with inside and outside resources as well as the communities they serve. Effective communication is encouraged for better understanding and is essential for positive patient outcomes and the success of the health care organization. If communication is absent, errors occur which jeopardize the health care organization’s reputation as well as patient outcomes. Communication is an essential function of health care organizations, as it is the way information is shared across service lines and departments. Also, the organization’s structure plays into whether or not effective communication is possible. Effective communication is developed and enhanced through an organizational model or structure that the health care organization follows. According to Hearst Newspapers, LLC (2016), "an organizational structure defines an organization through its framework, including lines of authority, communications, duties and resource allocations... it is driven by the organization’s goals and serves as the context in which processes operate and business is done” (What Is an Organizational Model?). Effective communication as defined by the organization’s organizational structure ensures that barriers are overcome and clear communication is shared throughout the health care organization. Mercy Health Muskegon (MHM), the organization I work for, utilizes the functional organizational structure with...
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...Effective Communication Nicole Hartlieb CJA/304 November 2, 2015 Jeffrey Pomerantz Effective Communication Effective communication skills are fundamental to success in many aspects of life. Many jobs require strong communication skills and socially, people with improved communication skills usually enjoy better interpersonal relationships with friends and family. Effective communication is a key interpersonal skill and by learning how we can improve our communication has many benefits. Verbal and Nonverbal Communication Communication is defined as “a process involving several steps, among two or more persons, for the primary purpose of exchanging information.” (Wallace and Roberson, 2009, p. 15) The process for communication is broken down into five basic steps. It requires transmitting an idea, sending the idea through a medium, receiving the message, understanding the idea, and providing feedback to the message sender. Transmitting an idea means that a thought or several thoughts are formed with the desire to express them. Sending the idea can be done orally, written, or acted out. Receiving the message means the reverse of the message sent. It is a critical step in the communication process and it must be received and acted on to be effective. Understanding the idea is also an important step. “The sender should attempt to place him- or herself in the receiving party’s...
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...Effective Communication Lynnette Johnson HCS/325 October 4, 2010 Rosemary Thuet Effective Communication In this paper I will be discussing effective ways to communicate and what types of communication is effective and what communication can be ineffective. Electronic communication is an effective way to share information and ideas. The conversation or the information can be shared with a wide range of people all over the world. Information can be sent to a computer then the information can be saved on a disk or on your hard disk so that you will be able to access the information either now or years from now. Electronic communication can become ineffective when the security becomes breached. There are people who hacks computer systems for a living which can mess up your computer. The hackers can put a viruse in your email and when you open it your files and computer becomes infected. Different types of viruses can be hard to catch. Electronic communication can also be ineffective when it comes to email privacy. Emails is data that travels through several different routers before the receiver, receives it. This makes it easy for someone to mess with the email while in route to the receiver. When an email is being sent and it is traveling through several different routers the email can become lost when one router is overloaded with data it can take a while before you can get your messages. Video conferencing is another effective way to share information...
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...Effective Communication Holly B. Fannin HCS 325 May 23, 2011 Maureen J. Wishart Effective Communication Within a healthcare organization communication promotes knowledge and is essential for the effectiveness and success of the organization. Communication is important not only to staff, but also to patients who depend on staff for correct and timely information. Here will be examined effective and ineffective methods for sharing communication, how techniques can be applied or modified, and how technology impacts the communication process in a health care organization that is the supply chain for 16 hospitals and 17 imaging and surgery centers. Effective Methods Organizational structure is the system of tasks, workflow, reporting relationships, and communication channels that link all parts of an organization (Lombardi & Schermerhorn, 2007). HCA West Florida Supply Chain uses a combination of horizontal and vertical organizational structure in day to day operations. While the horizontal structure allows each department and member to reach laterally to identify and solve problems, the vertical element required for approvals and decision making in certain areas can be cumbersome. At HCA West Florida Supply Chain several methods of communication have been established. The most effective method has been and is email. This organization communicates with 16 hospitals and 17 imaging and surgery centers spread out over nine counties in west central Florida and also with...
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...Effective Communication The basic components of communication include listening, understanding what is being said and reflected on how the other person reacts. Nonverbal communication is also an important element and includes facial expressions, body movement, gestures, eye contact, and more. One of the most crucial parts of nonverbal communication is to be confident that gestures portray the same impact as words would. Effective communication is the most critical part of our lives. When I think of the word communication, I think of one individual sending a message to another individual or a group of people with the intention of making sure they understand each other. As mentioned in our textbook, “Understanding other people’s perceptions and clearly expressing your own are important aspects of communication” (Du Pre’, 2004). There are five basic elements of effective communication. They are known as the source/sender, the message, the channel, the receiver, and feedback. In order for you to have effective communication, you must deliver the information in such a way that it represents precisely what you mean. There are many concerns when we talk about health care communication because it involves not just the elements of basic communication, such as sending and receiving the message, but it evolves around patient’s health needs, their culture, their language, and their personal goals. The difference between basic elements of communication and health care communication...
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