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Effective Use of Information System in ‘Fixitnow’ (Fin)

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Report Title: Effective use of information system in ‘FixitNow’ (FIN)

Assignment: 01

Name:

Student id: dfuh

Course title: System Management Overview (COIS20024)

Submitted to: Mark Walpole

Term: 2, 2013

TABLE OF CONTENT

Introduction…………….........................................................................................................1

Justification………………………………………………………………………………..2

Decision model to support the SMEs’ decision to participate or leave a collaborative
Network………………………………………………………………………………….

Measuring the Success of Information Systems (IS) from Users' Point of View Using
Goodhue Index…………………………………………………………………………..

How small businesses master the art of competition through superior competitive advantage…

The Role of Management Information System (MIS) and Decision Support System (DSS) for Manager’s Decision Making Process.

The Role of Management Information System (MIS) and Decision Support System (DSS) for Manager’s Decision Making Process.

Management information system by O Brien j and George Marakas.

Introduction

The case study is about ‘FixItNow’ (FIN) which is small medium enterprise (SME) business. This initially starts with the Adam smith and his two younger brothers Ian and Paul in the small regional town of shockhampton. This company is a supplier for building, plumbing, and gardening businesses and home clients. After some years FixItNow started grow and become a household name. they hired the Gillian Cole, a former employee of their previous work place to as an office manager to organize the office functions. Gillian did everything manually which took lot of time to record

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Information System in the Case of Fin

...Introduction ‘FixItNow’ is a local family business, which is a supplier for building, plumbing and gardening businesses and home clients. Along with the company expanded, there were more and more problems appeared, such as accounts payable and receivable problem, inventory problems, supplies and clients problem, communication problem etc. This assignment begins with discuss of ‘FixItNow’ company’s current situation and problem, then a detailed explanation of information systems and identify the importance of information systems for business. Following that, analysis key information requirements by refer to porter’s five forces to find out strategies for competitive advantage and business processes. Moreover, apply information systems to help FIN to solve these exist problems and fulfilling business requirements. As well as, discuss about business decision making by using information systems, and utilize IS/IT to collaborate and communicate with stakeholders. After that, focus on the security and ethical issues that may arise in the company. Finally, discuss about organizational change during the implementation. The problem identification In the case of FIN, obviously, there are different management problems in the business so that reduce the company’s profit and obstruct business processes. As the issues already addressed by Adam and Ian, the first problem was accounts payable and receivable incorrect, reason is the incorrect invoicing which directly affect the accounts...

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