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Emergency Department Boarding

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Emergency departments throughout united states face overcrowding, the challenge is due to the high demand for services, an increasing number of visits, overuse and misuse of services, and escalating healthcare costs. All hospitals follow a triage system to cope with overcrowding. When there is overcrowding, that will result in longer wait time for treatment, lengthens door to provider time, increase in number of patients leaving ED before treatment, and diverting ambulances to another facility. “Boarding” of patients is one of the main issues in emergency departments and ultimately impacts the service and quality of care patients receive. Emergency department is the front door of the hospital and is the actual revenue generating center of the hospital. Today's entire healthcare revenue cycle has shifted from a provider-to-insurer paradigm …show more content…
the goal is toincrease the efficiency and timeliness of initial patient contact with a provider, increasing patient satisfaction, and decreasing the number of patients who leave without being seen, decreases length of stay, improves in patient satisfaction, Improves quality core measures and thus reimbursement. time is very important in emergency department with a provider in triage. with having a medical provider in triage will help to facilitate patient flow by assigning the right patient to right resources at the right time, limits risk of patient deterioration in the waiting room, will help to get EMS Back on the Street without long wait, initiate diagnostic studies such as EKG and blood work, it will facilitate work flow of the ED physician and will Increase the overall efficiency of the ED.
Stake holders for this project will be the chief executive officer, chief finance officer, medical directors, hospital administration, board of trustees, nursing administration, department heads, emergency department staff and the

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