...forskning. CTM utvecklar tvärvetenskapliga utbildningar, samordnar större forskningsprojekt och informerar omvärlden om universitetets miljöforskning. Centrum för tvärvetenskaplig miljöforskning hette tidigare Centrum för naturresurs- och miljöforskning, CNM, och har funnits vid Stockholms universitet sedan 1990. Hemsida: www.ctm.su.se STOCKHOLM UNIVERSITY Centre for Transdisciplinary Environmental Research Sustainable Enterprising Master’s Thesis (20p) CORPORATE SOCIAL RESPONSIBILITY IN THE HOTEL INDUSTRY: A CROSS CULTURAL PERSPECTIVE TERESA NORD Academic Advisor: Hans Rämö Stockholm University School of Business Master’s Thesis (20p), Fall 2006, Stockholm University ABSTRACT Attention to business ethics in varying environmental, economic and cultural contexts has become increasingly important as enterprises expand globally. This thesis attempts to determine the impact of culture and local context on CSR performance by evaluating and comparing CSR performance across hotel groups in culturally and geographically diverse regions. Data on indicators for waste production, water consumption, energy use, equal employment opportunity, employee training and employee organization were collected...
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...Success of Burj Al Arab: Jumeirah Group, the global luxury hotel company and a member of Dubai Holding, operates a world-class portfolio of hotels and resorts. Jumeirah Hotels & Resorts includes Jumeirah at Etihad Towers in Abu Dhabi; Burj Al Arab Jumeirah, Jumeirah Beach Hotel, Jumeirah Creekside Hotel and many more. At the World Travel Awards 2014, Burj Al Arab was voted ‘Dubai's Leading Hotel and ‘Middle East's Leading All-Suite Hotel.’ Jumeirah at Etihad Towers scooped three awards including ‘Middle East's Leading Hotel’, Burj Al Arab (Arabic: برج العرب, Tower of the Arabs) is a luxury 5 Star hotel located in Dubai, United Arab Emirates. It has been called "The world's only 7 star Hotel" and is the third tallest hotel in the world; however, 39% of its total height is made up of non-occupiable space. Burj Al Arab stands on an artificial island 280 m (920 ft) from Jumeirah beach and is connected to the mainland by a private curving bridge. The shape of the structure is designed to mimic the sail of a ship. To be the world’s most luxurious hotel, with a team dedicated to outstanding personalized service, surpassing guests expectations by providing the ultimate Arabian hospitality experience. If we analyze restaurants in Burj Al Arab hotel, we’ll find one of the best restaurants named as “Al Muntaha” which means highest or ultimate. “Al Muntaha” is situated 660 feet (200 meters) above the Persian Gulf providing a complete view ofDubai. It is hold up by a cantilever which...
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...took a very big airplane, the airport I took was Dubai (DXB) London Heathrow (LHR). Josh: Was there any stops in the flight? And how long was the flight? Jag: There is no stops in the flight, it takes approximately 8 hours and 5 minutes. Josh: What language do they speak in Dubai? Jag: They speak Arabic but most people in Dubai speak English and Arabic. Josh: What is the time difference between United Kingdom and Dubai? Jag: Dubai is 3 hours in front of United Kingdom. Josh: What hotel would you recommend? Jag: I went to Burj Al Arab Jumeirah, it is pretty expensive it’s a 5 star hotel. It has a king bedroom which I stayed in but there is an amazing breakfast and free parking. Josh: Did you visit any landmarks? Jag: Ski Park, Mall, Creek and Marina. Josh: How much was the hotel? Jag: the hotel was about £1000 - £2000 Josh: How much is the tourist attractions? Jag: The total is about £500. Josh: What’s the transfer from British pounds to Dubai money? Jag: 1 British pound equals to 4.75 United Arab Emirates Dirham. *Dubai Music...
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...Airbus A3XX: Developing the World’s Largest Commercial Jet Estamos al 23 de junio del 2000, la pregunta es ¿se debe lanzar el Airbus A3XX? A) Analiza detenidamente el caso y haz un resumen de los principales datos. En Junio 23 del 2000, Airbus Industrie’s Supervisory Board aprobó a Airbus el ofrecimiento de A3XX, lo que se espera que sea un jet de tamaño jumbo con asientos disponibles desde 550-990 pasajeros. Algunas compañías mostraron interés tales como Air France, Emirates Airlines, etc. El precio asciende a $216M con un costo de desarrollo de $13B. Existe una duda sobre el beneficio de dicho lanzamiento. Airbus argumenta que tener un mayor cupo para pasajeros será beneficioso para la empresa, sin embargo a lo largo del caso se contraponen varias ideas: • Se debe de considerar el tamaño del avión con el tamaño de los aeropuertos ya existentes, • Considerar las rutas de larga distancia (no pueden ofrecer solamente el destino a una ciudad grande sin considerar el tiempo de transportación a las demás ciudades pequeñas, ya que eso es un punto de consideración para los pasajeros) • Tener en cuenta los horarios de los vuelos ya que incrementar el número nomás por tener más vuelos no significa que vayan a tener mayor audiencia • Boeing anteriormente había hecho un lanzamiento de un avión 747 con capacidad de hasta 550 pasajeros y el resultado no fue lo que esperaba, llevando a la empresa al punto de la quiebra Airbus podría considerar que al recibir la demanda inicial...
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... AED52.4 billion ’’. The F&B industry continue growing due to the position of UAE as a global tourism country and the different cultures in it. The food industry in UAE divided into three major segments: retail outlets, other market outlets, restaurants. So in this fragmented industry we chose to open new restaurants for healthy fast food. There are about 2755 restaurants in Sharjah , 4600 in Dubai , and 2800 in AD , where 54% of people in AD eat out fast food meals at least once a week . Fortunately, this year the percentage increased to be 65% of food services in both AD and Dubai while the other 5 emirates are just 35 %. This increase in growth rate is because of more than half of the population is non-national and male bachelors who need at least 1 meal per they work. Moreover, there are many reasons for the growth in food services like: increasing population, more now hotels are opened, rising in number in tourists. According to the following graph there is a difference between the percentage of people eating fast food and the others who eating food from the full service food and that is because most people now they are aware and caring for healthy food , so they prefer to eat healthy food rather than fast food which is known that is unhealthy . From that we take our business idea to open a restaurant for healthy fast food in AL AIN city to be the first one providing healthy fast food there. Points of vulnerability and strength There are few weakness points for food and...
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...to travel suppliers, and provides advertisers the opportunity to reach a highly valuable audience of in-market travel consumers, in addition to powering bookings for some of the world’s leading airlines and hotels, top consumer brands, high traffic websites, and thousands of active affiliates. The company is headquartered in Bellevue, Washington, with additional operations in nearly 70 offices across the globe. For additional corporate industry news and views, follow us on Twitter @expediainc. Expedia, Inc. is a publicly-traded company listed under the ticker symbol EXPE on the NASDAQ Global Market. Expedia is an Internet-based travel website company headquartered in Bellevue, WA, Austria, Belgium, Canada, Denmark, France, Germany, Indonesia, India, Ireland, Italy, Japan, SouthKorea, Malaysia, Mexico,Netherlands, NewZealand, Norway, Philippines, Singapore, Spain, Sweden, Thailand, UK, US). Created by Rich Barton and Lloyd Frink. It books airline tickets, hotel reservations, car rentals, cruises, vacation packages and various attractions and services via theWorld Wide Web and telephone travel agents. The site uses multiple global distribution systems like Amadeus or the Sabre reservation systems for flights and for hotels, Worldspan and Pegasus, along with its own hotel reservation system for contracted, bulk-rate reservations. This last is shared with other Expedia, Inc. sites. In December 2010, listings for AMR Corporation,...
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...Cavite State University Carmona Market drive Carmona Cavite Research Paper CAREER OPPORTUNITIES FOR HOTEL AND RESTAURANT MANAGEMENT Submitted by: Gallego Bryan M. BSHRM – 1A Submitted to: Shella Rose Diaz THE HISTORY OF HOTEL & RESTAURANT MANAGEMENT I observed that Travelers throughout the world have always sought hospitable places to rest and eat. Although modern hotels feature conveniences such as televisions, en-suite showers and minibars, they fulfill the same purpose as ancient rooms and boarding houses. The history of hotel and restaurant management goes back many years but has always involved the essential concept of hospitality. The term "hospitality" derives from "hospice," meaning a place of rest for travelers. EUROPE In the Middle Ages, European monasteries and abbeys first opened their doors to offer hospitality to travelers. Over time, business people took over the management of many of these inns. During the 19th century, the Industrial Revolution heralded the opening of hotels in Europe's major cities. The owners of many of these hotels aimed to attract wealthy travelers by building intricate and ornate buildings. Throughout the 20th century, hotels sprang up across Europe in mountain and resort regions. The European hospitality industry is a growing industry and encourages its managers to develop an international approach to hotel and restaurant management. INNS FOR TRAVELERS From the beginning of the enterprising individuals built and developed inns...
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...An Analysis of the Utilization of Under-Utilized Hotel Rooms Inventory as Executive Serviced Office Space Jeffrey R. Victor, CHA, CHE, CHS, CMP Fairleigh Dickinson University Author Note Correspondence concerning this paper should be addressed to: Jeffrey R. Victor, CHA, CHE, CHS, CMP Fairleigh Dickinson University, Madison, NJ 07940. Contact: jvictor@jeffreyvictor.com Analysis of Repurposing Underutilized Hotel Rooms Inventory as Executive Office Space 1 Abstract When hotels are built, the number of rooms built into inventory becomes a static item. Due to the physical nature of construction, the number of rooms become an inflexible and perishable commodity. In looking at the growing nature of the Executive or Serviced Office industry and the similarities between their product and a hotel’s offerings, it has been theorized that there are revenue opportunities in deploying a serviced office product in pre-existing hotels. Through an analysis of industry trends, demand for offices, product needs and revenue opportunity, a financial model has been developed. After reading this paper, the reader will be able to understand what a serviced executive office is, the similarities between that product and a hotel product and understand how to analyze revenue to determine the financial impact of repurposing a number of rooms as executive offices. They will then be able to utilize the model contained herein to determine if repurposing rooms in such a manner...
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...EMIRATES AIRLINE EXPANSION STRATEGY DUBAI-VANCOUVER About Emirates Airlines: Our Vision & Values The principles which propel us forward A strong and stable leadership team, ambitious yet calculated decision-making and ground-breaking ideas all contribute to the creation of great companies. Of course, these have played a major part in our development, but we believe our business ethics are the foundation on which our success has been built. Caring for our employees and stakeholders, as well as the environment and the communities we serve, have played a huge part in our past and will continue to signify our future. Emirates flies to more than 100 destinations in over 60 countries and has been fundamental in establishing Dubai as the Middle East’s commercial center and aviation hub. It operates more than 1,000 flights per week across six continents from its base at Dubai International airport, which has the capacity to handle 70 million passengers per year. Emirates was launched in 1985 with two leased aircraft from a rudimentary airport. It’s phenomenal growth is reflected in the 160-plus aircraft in its rapidly expanding fleet – a mix of the latest wide-body Airbus and Boeing aircraft - as well as Dubai’s state-of-the-art Emirates Terminal 3, which is used solely for the airline's flights. Its fleet is one of the youngest in the skies, with an average age of under 80 months, and this figure will fall further as it takes delivery of the 200-plus aircraft it has...
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...4: The Price of Luxury Luxury Trends Best Five-Star Values Best Value for $135 Chapter 5: International Travel Habits Most Popular U.S. Cities for Foreign Travelers Top International Spenders for U.S. Hotel Rooms Chapter 6: Prices Paid at Home and Away Traveling Abroad Traveling at Home More at Home or Away? Chapter 7: Wanderlust Cuisine Art & Design Shopping Health & Wellness Adventure Music Chapter 8: 2014 Travel Trend Predictions Major Sporting Events Drive Travel Special Focus on Business and Meetings Professionals Travel Like a Local Chapter 9: Travel Talk Hotels.com Highlights of 2013 and About Hotels.com Page 2 Pages 3-5 Page 6-15 Pages 16-19 Pages 20-24 Pages 25-27 Pages 28-29 Pages 30-31 Pages 32-37 Pages 38-39 Pages 40-42 Page 43 H o t e l s . c o m ® H o t e l P r i c e I n d e x ™ F u l l Y e a r 2 0 1 3 1|P a g e Introduction The Hotels.com® Hotel Price IndexTM (HPI®) is a regular report on hotel prices in major destinations across the world. The HPI is based on bookings made on Hotels.com sites and prices shown are those actually paid by customers per room per night, rather than advertised rates. Now in its tenth year, the HPI is respected as the definitive report on hotel prices paid around the world and is increasingly used as a reference...
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...is provided for general information purposes only, and does not constitute the provision of legal or professional advice in any way. Before making any decision or taking any action, a professional adviser should be consulted. No responsibility for loss to any person acting or refraining from action as a result of any material in this publication can be accepted by the author, copyright owner or publisher. Destination Africa South African hospitality outlook: 2013-2017 PwC Third South African edition PwC’s team of hospitality specialists provide an unbiased overview of how the hospitality industry in South Africa is expected to develop over the coming years. The publication focuses on the following major industry segments: hotels, guest houses and farms, caravan/ camping sites, bush lodges and other accommodation. It details the key trends observed and challenges facing these sectors as well as considering their future prospects. South African hospitality outlook: 20132017 demonstrates deep knowledge of the local hospitality market and is a powerful tool for understanding critical business issues. To learn more about the challenges and opportunities that lie ahead for the hospitality industry in South Africa, please visit www.pwc.co.za/hospitality-and-leisure. About PwC’s hospitality industry group Every day, PricewaterhouseCoopers (PwC) plays a significant supporting role in hospitality businesses across the world. With our local knowledge of culture, laws...
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...The Emirates Story Just over twenty years ago, Emirates was born as the official international airline of the United Arab Emirates On 25th October 1985, Emirates flew its first routes out of Dubai with just two aircraft—a leased Boeing 737 and Airbus 300 B4. Then as now, the goal was quality, not quantity, and in the years since taking those first small steps onto the regional travel scene, Emirates has evolved into a globally influential travel and tourism conglomerate known the world over for commitment to the highest standards of quality in every aspect of the business. Though wholly owned by the Government of Dubai, Emirates has grown in scale and stature not through protectionism but through competition—competition with the ever-growing number of international carriers that take advantage of Dubai’s open-skies policy. Not only does it support that policy, but also see it as vital to maintaining their identity and competitiveness. After making its initial start-up investment, the Government of Dubai saw fit to treat Emirates as a wholly independent business entity. Growth has never been lower than 20 per cent annually, and the airline has recorded an annual profit in every year since its third in operation. Continuing the explosive growth, while continually striving to provide the best service in the industry is the secret of Emirates’ success. The airline’s business includes: An award winning international cargo division A full-fledged destination management...
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...Market Report Plus 2013 27th Edition June 2013 Edited by Leah Tutt ISBN 978-1-78304-020-9 Hotels Hotels Foreword In today’s competitive business environment, knowledge and understanding of your marketplace is essential. With over 30 years’ experience producing highly respected off-the-shelf publications, Key Note has built a reputation as the number one source of UK market information. Below are just a few of the comments our business partners and clients have made on Key Note’s range of reports. “The test of any marketing strategy and plan lies in the quality of information used, upon which marketing judgments and decisions are based. Quality is the key word here. The Key Note reports are an excellent source of such quality information, covering a wide variety of product sectors.” The Chartered Institute of Marketing “We have enjoyed a long-standing relationship with Key Note and have always received an excellent service. Key Note reports are well produced and are always in demand by users of the business library. Having subscribed to Market Assessment reports for a number of years, we continue to be impressed by their quality and breadth of coverage.” The British Library “When we are putting together strategic information for presentations to major retailers and Symington’s Board, the combination of Key Note’s market research and company information proves invaluable. It is accurate and easy to use, and provides us with important insight that we cannot get elsewhere...
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...HKU774 CATHY ENZ ALI FARHOOMAND BANYAN TREE: SUSTAINABILITY OF A BRAND DURING RAPID GLOBAL EXPANSION Within the next five years, if we play our expansion card right and we manage our growth properly, we have a reasonable, credible opportunity to become one of the top two or three dominant players in a global space which is very niche but nevertheless very global. - K.P. Ho, CEO of Banyan Tree Holdings Limited1 On 14 August 2006, exactly two months after its initial public offering (“IPO”), Banyan Tree Holdings Limited announced second-quarter results for the period ending on 30 June. Revenue had more than doubled to S$71.42 million, largely due to recovery following the 2004 Indian Ocean tsunami. The company felt that this was only the beginning, however, and had earmarked part of the IPO proceeds to finance an ambitious expansion plan. At the core of its business development plan was a proposal to open 21 new resorts3 over four years that would span non-Asian territories from Greece to Mexico. Banyan Tree CEO Ho Kwon Ping’s vision was to “string a necklace [of Banyan Tree properties] around the world”. The Asian Financial Crisis of 1997, the SARS crisis of 2003 and the Indian Ocean tsunami of 2004 had taken their toll on the travel and tourism industry [see Exhibit 1]. Although recovery was on the horizon, Ho understood the need to diversify risks across geographical regions and the IPO provided the finances to venture out of familiar territory. Two...
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...CHAPTER 1: LITERATURE REVIEW ON HOTEL INDUSTRY This chapter outlines the concept of hotel industry. It presents the overview of hotel industry, its history and it also discusses about the growth and trend of the hotel industry nowadays. When most of the tourists plan their trips, one of first steps is to look for the hotel and book the room at or near the place where they want to visit. These days, hotel is not as simple as the building; it becomes an industry that employs many people, especially the female. 1.1 What is hotel industry? Food, accommodation and dress are the three most essential things of human. Hotel or hotel industry alone provides two basic things: food and accommodation. So, what is hotel or hotel industry? Hotel is a part of the hospitality industry which is an umbrella term for a broad variety of service industries including, but not limited to, hotels, restaurants and casinos. Hotel is often referred as a “Home away from home”. If we consider meaning of hotel in the dictionary, a hotel is a building where you pay to have a room to sleep in and where you can eat meals (Cambridge dictionary) or a hotel is an establishment that provides paid lodging on a short-term basis (Wikipedia) According to A.M. Sheela, the author of the book “Economics of Hotel Management”, hotel is the place where the tourist stops being the traveler and become a guest. Hotel usually offer a full range of accommodations and services, which may includes suites, public dinning, banquet...
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