...Individual ASSIGNMENT Lecturer: DR. ANUSUIYA A/P SUBRAMANIAM Module name: Managing people and performance Intake: UC3F1511BM Date: 01/28/2016 Submitted by: Muhammad Hasnain Mehboob TP029765 Word count: 2145 Contents BACKGROUND OF THE COMPANY 4 Introduction 4 Their cause towards the society 4 Business fact and figures 5 PERFORMANCE MANAGEMENT SYSTEM 5 Importance of performance management 5 Unilever Performance management and performance appraisal 6 Performance management: Scorecard Approach 6 Performance appraisal: Performance Development Planning 7 Unilever reward strategy 7 Evaluation 9 Recommendation 11 Conclusion 11 References 12 BACKGROUND OF THE COMPANY Introduction Unilever has been in the business since the early 1880’s, their unique heritage shapes the way they do business today. The company’s corporate vision is for people to look good, feel better and get the best out of their lives. William Hesketh lever, the founder of Unilever had revolutionary ideas for new products which revolutionized hygiene and cleanliness in Victorian England in the late 1800’s, and today in the 21st century Unilever has over 400 brands focused on health and wellbeing of people. Some of world-leading brands including...
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...Effective Performance Management System Performance Management Model The Performance Management Model “is an integrated process of defining, assessing, and reinforcing employee work behaviors and outcomes. Performance management includes: practices and methods for goal setting, performance appraisal, and reward systems” (2009, p. 421) The Performance Management Model brings goal setting, performance appraisals and rewards together with three contextual factors of business strategy, workplace technology, and employee involvement. “Business strategy defines the goals and objectives, policies, and intended relationships between the organization and its environment to compete successfully, and performance management focuses, assesses, and reinforces member work behaviors toward those objectives and intentions.” (2009, p. 422) Workplace technology refers to goal setting, performance appraisals and rewards either at the individual or group level, depending on if the work assignment needs to be performed by the individual or the group. However, it should be noted that even when the work is group-based, it will still be in part dependent on the individuals within the group to complete the overall work assignment. Rather, each group member will have their own individual tasks to manage that will benefit the group’s work assignment overall. Lastly, employee involvement refers to whether the goal setting, performance appraisal, and reward systems require the input from the employee or group...
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...Summary Designing and implementing a compensation package that rewards all staff according to performance, and succeeds in appealing to their individual motivations is an enormous challenge for any organisation. Some find it easier to simply pay a percentage increase to all staff, irrespective of their performance. A literature review was undertaken to determine both the current and historical views of performance management. A vast amount of material has been written in journal articles and textbooks. All point to the complexity of the issue and the apparent inability to find a solution that will suit all. For the last 100 years, HR specialists, psychologists and economists have been collaborating to try and develop a system which would have broad appeal for both staff and employers. Many theorists contributed to the discussions, asserting that individual motivations for pay were based on the theory of agency, goal, control, expectancy, or reinforcement. Performance management systems are necessary to enable companies to enable them to attract, retain and motivate the best calibre of employees, thereby assisting companies to achieve their organisational goals. However, different people are motivated by different things. Some by money or other tangible rewards and some by the pleasure of completing tasks, intangible rewards. These are also referred to as extrinsic and intrinsic motivations. Rewards systems can be developed based on...
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...– LEADING AND IMPLEMENTING STRATEGY Identify & discuss the key challenges that confront the strategy implementation process * It needs a supportive environment & has pressures of changing external environment. * Reasons for failure or under-achievement: * Transforming strategic thinking into action * Implementation treated as an add-on & a lower-level employee task. * Strategy achieved best when those in charge of implementation also involved in strategic analysis & formulation process from the start. * Managers who implement are usually too busy with everyday running of operations to become involved in planning process or may be excluded. * Failing the 3Cs of communication, commitment & coordination * Poor communication & lack of commitment & inability to manage change effectively. Poor or vague strategy. Lack of buy-in & ownership from key manager & employees. * Lack of coordination or alignment between an organisation’s strategy & its functional units, processes & systems. * Lack of a model, inadequate information sharing, unclear lines of responsibility & accountability, unsupportive power structure. * Paralysis by analysis * Too much focus on analysis & formulation, relaxing on way resources are allocated & way in which operational decisions are made. Leaders trained to formulate not implement. * Important not...
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...HRM 600 Advanced Organizational Behavior and Leadership Role of Rewards in retaining skilled Employees Presented To: Dr. Akl Keyrouz Presented By: - Amale R. Abboud [ID: 19030] - Chimène M. Abou Nahoul [ID: 19542] Contents Abstract: 2 Introduction: 2 Overview of Literature 2 Results Discussion: 2 A- Employee Reward and Recognition Systems 2 1- REWARD VS. RECOGNITION 2 2- DESIGNING A REWARD PROGRAM 2 3- TYPES OF REWARD PROGRAMS 2 a- Variable Pay: 2 b- Bonuses 2 c- Profit Sharing 2 d- Stock Options 2 B- Reward Systems and Organizational Change 2 1- Reward as a Lead 2 2- Reward as a Lag 2 3- Rewards as a Motivator of Change 2 C- Conclusion 2 References: 2 Abstract: Reward is one of various human resource (HR) tools that organizations use to manage their employees. For an organization to collect its money’s worth, stimulate, and preserve skillful employees, it needs to confirm that its compensation system is not an island by itself. Not only is it important for an organization to tie reward to its general goals and strategies, it is vital that its compensation system supports with its HR strategy. Too many organizations plan and control their pay systems by default; or worse, fall back on “the squeaky wheel gets the grease” practices. More than any other area in HR, disregarding pay and performance systems can be devastating. It is a very costly and laborious procedure to employ new employees...
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...labor market. Retain current employee: employee must quit when compensation levels are not competitive, resulting in high turnover Reward desired behavior: pay should reinforce desired Control cost: a rational compensation system helps an organization obtain and retain worker at a reasonable cost. With effective compensation management workers might be over paid or under paid. Comply with legal regulation: A sound wages and salary system consider the legal challenges imposed by the government and ensure the employee compliance. Further Administrative Efficiency: Wages and salary should be properly designed to be managed efficiency PRINCIPLES OF COMPENSATION FORMULATION: Main factors affecting wage or compensation levels within an organization 1) Externals relatives 2) Salary 3) Individual worth REWARD VS RECOGNITION Employee reward system refers to programs set up by a company to reward performance and motives employees on individual and group levels. Employee recognition programs are often combined with reward programs the retain a different purpose altogether. DESIGNING A REWARD PROGRAN: The keys to developing a reward programs are as follows: * Identification of company or group goals that the reward programs will support. * Identification of the desired employee performance or behavior that will reinforce the company’s goals. * Determination of appropriate rewards * Communication of programs to employees. TYPES OF REWARDS PROGRAM: There are many numbers...
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...Management: Present & Future Information Technology for Human Resources Equal Employment Opportunity Job Analysis and Job Design Human Resource Planning Recruiting Employees Selecting Employees Orientation and Employee Training Management and Organizational Development Career Development Job Satisfaction and Employee Motivation Conflict management Performance Appraisal Systems Organizational Reward System Base Wage and Salary Systems Incentive Pay Systems Employee Benefits Labor Unions & Employee Relations Employee Safety and Health Syllabus Activities Glossary of Terms 1 6 7 9 12 14 16 19 22 25 28 32 35 39 42 47 49 52 55 57 62 79 Unit 1 HUMAN RESOURCE MANAGEMENT: PRESENT & FUTURE Human resource management Activities designed to provide for and coordinate the human resources of an organization. Human resource functions. Tasks and managers perform (e.g., determining the organization’s human resource needs, recruiting, selecting, developing, counseling, rewarding employees, acting as liaison with unions and government organizations, and handing other matters of employee well – being). • Most managers are periodically involved to some extend in each of the major human resource functions. At one time or another, most of managers are involved in some aspect of employee recruiting, selecting, training, developing, compensation, team building, and evaluation. In small organizations, most human resource functions are performed by the owner or by operating managers. • Three...
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...comprehensive, adaptable solutions package that helps them address their most critical business challenges in driver, vehicle and law enforcement, and Strengthen AAMVA’s financial foundation to increase long-term value to members.” With these goals in place the organization and its employees are working together to accomplish one goal, that is making its employees and customers happy. By having these goals in place , employees have a better understanding of what the organization is trying to accomplish, so therefore each employee know what specific role they play in accomplishing the mission that is before them. AAMVA has also implemented values that they expect each employee to abide by, these values has proven to be very beneficial not just to the organization but to the employee as well. There are four main core values that the organization has in place; they are Integrity, Customer Service, Accountability and Innovation. Integrity within the association means that each employee...
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...Study Guide Chapter 11 – Compensation * What is total rewards * How is it different than traditional compensation * Why compensation philosophies vary by organization * Entitlement vs. performance philosophies Intrinsic vs. extrinsic rewards- Intrinsic rewards may include praise for completing a project or meeting performance objectives. Other psychological and social forms of compensation also reflect intrinsic type of rewards. Extrinsic rewards are tangible and take both monetary and nonmonetary forms. * Role of the HR unit in compensation * Internal equity * External equity * Meet/lag/lead strategies * FLSA * Exempt / nonexempt * 5 categories of exempt employees * Overtime * Training & travel time * Independent contractors * How to classify * Tax implications for employers / employees * Market pricing and pros/cons * Pay grades * Red/green circle employees * Pay adjustments (e.g. seniority) Chapter 12 – Incentives * Variable pay philosophy * How variable pay motivates employees * 3 categories of variable pay * Types of individual incentives * Gainsharing and how different from profit sharing * 3 types of commission pay plans and which is the most common * Examples of performance incentives * Why incentives should be tied to organizational goals * Pros/cons of bonuses vs. merit pay Chapter 13 – Benefits * why employers offer...
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...Summaries Management Control ------------------------------------------------- Session 1: Chapters 1,2,3 & 4 Chapter 1 Management and control Management control – all devices or systems managers use to ensure that behaviors and decisions of their employees are consistent with the organizations objectives and strategies (MCS) * Back end of management process * Involves managers taking steps to help ensure that employees do what is best for the org. Primary function of MC: to influence behaviors in a desirable way Benefit of MC: increased probability that organization’s objectives will be achieved Addressing types of problems: theft, fraud, unintentional error, etc Disadvantageous of MC: suppress initiative, creativity and innovation Control System: 1) Strategic Control – Is our strategy (still) valid or do we need to change it and if, how? Focus on the external tools. Management Control – Are our employees likely to behave accordingly? (do they understand what’s expected, and are they capable and willing to do so, if not how can we change it?) Focus on the internal mechanism. Causes of MC problems and needs for control: Can happen in any kind of combination simultaneously Can happen in any kind of combination simultaneously 1. Lack of direction – some employees perform poorly simply because they do not know what the organization wants form them. Management control therefore involves informing employees. 2. Motivational problems – individuals...
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...Reward and Recognition Blue Group Liz Crane Mark Glover Annice Lappin Tim Rowler Adele Vesty The Strategic Human Resource Management strategy that we will be focussing on for this presentation is ‘Reward and Recognition’. The award winning organisation that we have researched is Schweppes Australia, winner of the 2014 Australian HR award for the Best Reward and Recognition strategy, sponsored by Solterbeck. The format of our presentation will be to: 1. define the key terms, 2. present the research and literature focussing on both corporate and not for profit organisations 3. outline the award, 4. compare and contrast the award with the research of best practice of reward and recognition. 5. conclude with the benefits and limitations and alternatives of this Strategic Human Resource Management practice. Definition For the purposes of this presentation we have used the MIT Human Resources Division definition being, “The purpose of an employee recognition program is to recognize and reward work and behaviors that support/further the mission, goals, values and initiatives (of the organisation).” While Liz Prudden of San Diego State University separates this into two main categories, “The two types of reward and recognition are easily distinguishable: Monetary, receiving dollar incentives for performance and Non Monetary (NMR), various forms of "soft" recognition. Formal and Spontaneous are additional distinctions of Reward and Recognition” ...
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...Is pay for performance the same as bonuses? Bonuses are “money or an equivalent given in addition to an employee's usual compensation.” (Miriam-Webster, 2011) Bonuses are normally awarded at the end of the company’s fiscal year and are determined based upon the company’s bottom line; however, most companies do not clearly outline the factors that will determine if a bonus is awarded. Bonuses are a usually a company’s reaction to prior year performance. Most companies decide how much money will be allotted for bonuses once the year-end totals are tallied and divide the amount evenly among the employees. If the company decides that bonuses will be awarded, all employees will receive the bonus regardless of their performance for that year. Although bonuses are awarded based on the company’s profit margin, most employees tend to feel obligated to receive a year-end bonus and are hardly ever satisfied with the amount given. Pay for performance is not the same as a bonus. Pay for performance is usually an incentive plan that is based on the performance of each individual as well as the performance of the company. The incentive plan supports the pay-for-performance philosophy by aligning a percentage of total compensation with the attainment of annual business goals and individual performance objectives. The plan is also designed to increase awareness, understanding, and commitment to the business goals, as well as promote employee retention. Moving from a bonus plan to a...
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...not increasing the performance of its employees in key areas. It appears that the expectancy theory of motivation is not fully understood by the leaders of said company. The company is striving for high volume and high quality at the same time although this is often difficult for companies to achieve in a short period of time, it is obtainable. The said company can improve the performance of its employees by fully understanding and applying the expectancy theory of motivation. There are three key elements of this theory and are as follows: 1. Expectancy, the thought or belief that an individual’s direct effort will attain goals and desired performance. 2. Instrumentally, is the thought that once the goal or performance is met that there will be a direct and applicable reward for such effort. 3. Valence, is the thought that the value of said reward for performance, or acquired goal, will directly meet the needs and desires of the individual putting forth the effort to meet said goals. The said company can apply this theory in the following manner to increase not only production but employee morale. 1. Train the supervisors and ensure they are fully aware of how the theory works, and teach them to implement the theory and integrate into the current work force effectively. It is my belief that all supervisors also must be held the same theory. Upper management needs to ensure that they are effectively teaching and also have directly proportionate rewards for the supervisors...
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...Midterm Study Guide All definitions Chapter 1 A. Defining Organizational Behaviour Page 4 • A field of study that investigate the impact of individuals, groups, and structure on behaviour within organizations; its purpose is to apply such knowledge toward improving an organization’s effectiveness. B. Challenges in the Canadian Workplace Page 6 Challenges at the Individual Level 1. Individual Differences 2. Job Satisfaction 3. Motivation 4. Empowerment 5. Behaving Ethically Challenges at the Group Level 1. Working With Others 2. Workforce Diversity Challenges at the Organizational Level o Improving Customer Service o Stimulating Innovation and Change o The Use of Temporary (Contingent) Employees o Improving Quality and Productivity o Developing Effective Employees o Helping Employees with Work-Life Balance o Creating a Positive Work Environment o Responding to Globalization Chapter 2 A. Perception Page 38 What is Perception? • The process by which individuals organize and interpret their impressions to give meaning to their environment. Why is it important? • Because behaviour is based on perception of what reality is, not on reality itself. • The world as it is perceived is the world that is behaviourally important. Why we study perceptions? • To better understand how people make attributions about events. We don’t see reality. We interpret what we see and call it reality. The attribution...
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...Argument: all firms will see performance improvement if best practice implemented (see empirical evidence) ! Method: identify best practice, give HR a high profile, get top level commitment, sell it, do it, measure it, reward champions ! Advantage: much agreement / tradition on basic best practice. Also recognition of ëbadí practice. Established rules of thumb for selection; training; appraisal methods. No need to re-invent. Itís out there. ! Disadvantage: difficulty arises when we go beyond these straightforward practices. There is great diversity of ëbest practiceí which moves away from uniformity. Pfeffer(1994 listed 16 practices for ëcompetitive advantage through peopleí. Danger of becoming an end in itself at the expense of company goals / interests. Can be conflict between benefit to company & benefit to worker ie reengineering & downsizing. Employees may lose their voice. May not be appropriate in all situations or even in sections of same business. High Performing Work Systems (HPWS) High Involvement ! Ability ñ enhance employee ability & knowledge through good recruitment & training ! Motivation ñ motivate desired behaviours through strong incentives ! Opportunity ñ encourage ideas & contribution from motivated & better trained workers Characteristics of Best Practice Model: Work teams~ flexibility 2-way information ~ comms Care with recruitment ~selection Traits / Behaviours ~ not skills Fair appraisal ~ reward Involved in decision making ...
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