...Employee productivity and job Satisfaction Research Project MSA 699 Sabrina Foster Central Michigan University Table of Contents Pages Number List of Tables List of Figures Chapter 1 Problem Definition 3 Chapter 2 Literature Review 6 Chapter 3 Research methodology 11 References 15 Appendix A Survey instructions 17 Survey/Interview Questions Chapter 1 Problem Definition Background Express is a fashion forward retail store with multiple locations worldwide. A unique fashion powerhouse selling both men and women clothing with over 30 years experience. (Express.com, 2014) “Express is not about a single point in time, but rather a spirit energy, and a belief that we can and will be the best retail fashion brand in the world” says Chairman and CEO Michael Weiss. (Express.com, 2014) Express associated with Limited brands, which are responsible for stores such as Bath and body works, Victoria’s Secret and The Limited. (Express.com, 2014) Leaving them with a rich brand history of success. The company has values they follow which have contributed to its success. These values are; do the right thing and do things right, begin and end with our customer in mind, passion with a purpose and performance matters. (Express.com, 2014) Employees working at Express are exceptional at creating a shopping experience similar to dining at a five star restaurant. From...
Words: 3112 - Pages: 13
...Boosting Employee Moral and Productivity in the Workplace Temisha Walston-Harding Bryant and Stratton College ENGL 305 Research and Writing III December 10, 2011 Professor K. Nelson TABLE OF CONTENTS PAGES INTRODUCTION 3 Professional and Personal Development 5 A SENSE OF BELONGING 6 RECOGNITION AND APPRECIATION……………………………………………. 7 CONCLUSION…………………………………………………………………………. 9 SAMPLE SURVEY QUESTIONS……………………………………………………. 10 REFERENCES………………………………………………………………………… 12 Boosting Employee Morale and Productivity in the Workplace Introduction For many, going to work is not just a job but an adventure. Productivity and morale in the work place is just not what it used to be. The current climate of the world’s economic condition has made work life a problematic situation for many. Through the use of surveys and interviews, I have found three areas of concern that should be addressed in order to modify the turbulent climate in the work place. 1. Professional and personal development. Many industries have a poor track record of nurturing employee development beyond the duties of what they are employed for. A large opportunity to develop exists by mentoring, coaching and offering continuing education incentives to employees. 2. A sense of belonging. One of the recurring themes in the surveys taken showed that far...
Words: 2290 - Pages: 10
...Low Employee Productivity Course Project Outline GM 591 Leadership and Organizational Low Employee Productivity Course Project Outline I. Introduction The Housing Authority was created to provide safe and sanitary housing for low income families. The position of an area clerk is to provide administrative support to the property manager and maintenance staff so that their focus would be on the development and the residents. The lack of maintenance professions motivation and effort to complete work assignments efficiently has caused issues in our developments. Public housing was established through the U.S. Housing Act of 1937 to provide decent and safe rental housing for eligible low-income families, the elderly, and persons with disabilities. Public housing comes in all sizes and types, from scattered single family houses to high-rise apartments for elderly families. There are approximately 1.3 million households living in public housing units, managed by some 3,300 HAs. The U.S. Department of Housing and Urban Development (HUD) administers Federal aid to local housing agencies (HAs) that manage the housing for low-income residents at rents they can afford. HUD furnishes technical and professional assistance in planning, developing and managing these developments. II. How can we motivate our Maintenance professionals? Maintenance professionals are not completing their assignments efficiently. They are not organized and detailed when handing in work orders...
Words: 299 - Pages: 2
...discrimination is disturbing their performance. The main aim of this study is to see the effect of these gender discrimination dimensions which include glass ceiling, salary gap and discrimination in facilities on the productivity of female employees with the mediating effect of job commitment and job satisfaction. The research is focused on the private education sector. The population frame is the female teachers in the private education institutes. A sample of 130 female teachers is collected for this study. The framework is developed for our study for checking the impact of glass ceiling, salary gap and discrimination in facilities on the productivity of female employees. The hypotheses are developed and after the data analysis some of the hypothesis are rejected and some of the hypothesis are not rejected. The hypotheses that the glass ceiling, discrimination in facilities and salary gap has negative impact on employee productivity is accepted which made us to conclude that these discrimination has a big impact on employee productivity and ultimately organizational performance. This study will give some guidelines to the managers and policy makers in any organization that how to reduce these discriminations. Key words: Gender discrimination, Glass ceiling, Employee productivity, salary gap, discrimination in facilities, job satisfaction, job commitment, Paper type: Research Paper 1. Introduction 1.1 Significance/Rationales of study The study came up with...
Words: 9420 - Pages: 38
...Whistle While You Work: How Employee Happiness Relates to Productivity It seems like all anyone is talking about in the human capital management (HCM) space these days is the recent rankings that came out for “Best Places to Work.” Google, famous for its robust perks offerings and worldclass concern for employee happiness, was once again ranked by both Glassdoor and Fortune as the best place to work in 2014. And while many shake their heads at the onsite masseuse, extravagant free food offerings, and office spaces that look more like highend hotels rather than cubicle farms, the real question to ask is: do all these perks really have business value? Google seems to think so. Since its inception, it has been one of a growing number of companies to have made employee happiness a standing part of its business operations. It’s a logical assumption that happy employees make for a more productive workforce, but recently there has been a growing amount of statistical evidence to support the idea that talent retention and employee happiness are big keys to company productivity. For example, Dr. Sonja Lyubomirsky from the University of California, Riverside did a sweeping metaanalysis of 225 different academic studies and found that happy employees have, on average, 31% higher productivity, their sales are 37% higher, and their creativity is three times higher (though how one goes about measuring creativity is separate question). Of all the research that’s out there linking happiness to productivity...
Words: 555 - Pages: 3
...Impact Of Stress On Employee Productivity, Performance And Turnover; An Important Managerial Issue Subha Imtiaz* and Shakil Ahmad** Stress is a universal element and persons from nearly every walk of life have to face stress. Employers today are critically analyzing the stress management issues that contribute to lower job performance of employee originating from dissatisfaction &high turnover ultimately affecting organizational goals and objectives. How stress affects employee performance, managerial responsibility, & consequences high stress are basic aims of the study. The universe of the study is Rawalpindi/Islamabad; the target population is employees (medical officers and house officers) in main health/medical organizations of the universe. Field study was conducted with questionnaire as the primary data collection instrument. Data was analyzed using statistical techniques with SPSS Version 16. The factors affecting stress were identified; personal issues, lack of administrator support, lack of acceptance for work done, low span over work environment, unpredictability in work environment &inadequate monetary reward. Analysis showed immense support for negative relationship between stress and job performance; greatly affected career change over (-.323**) and job satisfaction (.285**), errors in treatment (-.332**), knowledge (-.787**). The results showed that with every unit; increase in personal dilemmas, decrease in financial reward, decrease in influence over work environment...
Words: 3334 - Pages: 14
...IMPACT ON EMPLOYEE PERFORMANCE A study submitted to Project Management Department in Saudi Aramco BY Nowier Mohammed Al-Anzi Open University of Malaysia 2009 i Open University of Malaysia WORKPLACE ENVIRONMENT AND ITS IMPACT ON EMPLOYEE PERFORMANCE A study submitted to Project Management Department in Saudi Aramco Nowier Mohammed Al-Anzi 51060418 Project Paper Submitted in Partial Fulfillment of the Requirement for the Degree of Master of Business Administration Open University of Malaysia 2009 ii DECLARATION Name Student's Number : Nowier Mohammed Al-Anzi : 51060418 I hereby declare that this project paper is the result of my own work, except for quotations and summaries which have been duly acknowledged. I hereby verify this research has not been submitted in substance for any other degree. Signature:ــــــــــــــــــــــــــــــــــــــــــــــ Date: ـــــــــــــــــــــــــــــــــــــــــــ Supervisor Name: Mr. Iqbal Singh Kaundali Signature:ــــــــــــــــــــــــــــــــــــــــــــــ Date: ـــــــــــــــــــــــــــــــــــــــــــ iii APPLICATION TO CONDUCT RESEARCH PAPER PART A: STUDENT PARTICULAR 1. Name Student’s Number : Nowier Mohammed Al-Anzi : 51060418 PART B: PARTICULARS ABOUT THE PROJECT 1. Title of the project : Workplace Environment and Its Impact on Employee Performance : To determine the impact of work environment on employees’ productivity 2. Research...
Words: 25542 - Pages: 103
...rStaffing function measures: Quality of hire The quality of employee performance begins with the quality of the hire. companies that define consistent processes and metrics around quality of hire will benefit from a sharp competitive edge in the future. Cost of a Bad Hire The risks and potential losses from making a poor quality hire stem from poor productivity and a reduced quality of output. Poor quality hires may result in poor customer service, which leads to revenue loss and even loss of market share. A workforce with a lower overall quality of worker takes longer to bring products to market, resulting in lost competitive advantage. The cost of goods sold is also higher, as the company has to contend with lower productivity Having made the wrong hiring decision, a company may seek to cut its ongoing losses by replacing the worker. Replacement costs, including sourcing costs, administrative and processing costs, and lost productivity for the hiring manager, all become part of the cost of a bad hire. The cost of a bad hire for a software engineer can exceed mil- lions of dollars, while the wrong choice of a CEO may result in the loss of billions of dollars of shareholder value. Bad hires produce damaging results that can be calculated as the sum of these direct and indirect costs: Productivity loss Loss of customers Loss of brand equity Legal liability Separation costs Replacement costs How to measure QOH Measuring quality of hire amounts to measuring how...
Words: 1647 - Pages: 7
...to stay at the same stage or go under year after year not growing. For the organizations to achieve their goal is for the employees being productive. An organization to understand the difference with productive and counterproductive behavior will allow maximizing productive and decreasing counterproductive behavior. Productive behavior is when employee contributes positively to the goals and objects of the organizations. As a new employee when entering the organization must be able to contribute his or her duties, and be able to transit the period during which, he or she is not contributing positively to the organization. To be productive, however, over the time employees must be able to achieve the goal and task. To be successful organization must have productive employees but organization can be conducted with employees who have ineffective job performance, absenteeism, turnover and unsafe behavior and which is called counterproductive behavior. Counterproductive behavior is when an employee engages in behavior that makes the organization achieve any of it goals more difficult. Counterproductive behavior is when an employee performs poorly and engages in a violent act at work. Productive behavior and counterproductive behavior relay to each other because they involve people. An organization is usually impacted by the behaviors of its employees. Job performance is an area that is affected by productive and counterproductive behavior. Job performance is very important...
Words: 683 - Pages: 3
...Workshop One: Productivity Juan Gonzalez Ana G. Mendez University MANA-340 Professor: Ramon Rondon 07/24/12 Table of Content: 1. Introduction. 2. Productivity definition. 3. How to measure productivity. 4. Labor productivity of employees vs. managerial productivity 5. Conclusion. Introduction: By way of introduction of this subject is to understand how we define productivity, how we measure it according to the efficiency in the making process, and factors which influence to increase it according to that goal that are pursue for its wide application spectrum. The objective of this research is focused on reaching an answer in which can be shown that labor productivity is essential, but productivity management is the key to the productive development of any industry. The concept of productivity is seem as a factor that determine the efficiency of an individual, equipment, industry, system, etc. to convert efforts and participation into useful amount produced. Productivity is measured dividing average of amount produced per period by the total costs of resources like capital, personal, materials and energy implemented in a period of time that determine the cost efficiency. We have to develop strategies that would improve productivity of the employees at the workplace. Some factors influence in the employee productivity which are: Accountability, which mean that each employee is responsible for their actions and decisions that either...
Words: 760 - Pages: 4
...given particular attention to their views on recent attitude changes of workers. Results show that mutual understanding among workers and managers is absent in the RMG sector. This study also states that high-work load, poor behaviour of line managers, low skills and low wage rates are the notable reasons for high job turnover and social unrest. Poor relationship between workers and supervisors is the main source of conflict. This study finds that there is growing demand for work life balance among the workers of RMG sector. Keywords: Bangladesh, Readymade garment sector, Labour management, Labour dispute, HRM 1. Introduction In the age of knowledge economy and changing business environment, achieving competitive advantages and superior employee performance require proper Human Resource Management (HRM) (Becker & Huselid...
Words: 9644 - Pages: 39
...MANAGING EFFICIENCY AND PRODUCTIVITY Week 11 Dr Pieris Chourides Productivity • A measure of performance. • Broadly a ratio of output to input, i.e. comparing amount produced (output) with resources used (input) • Materials, machinery, labour, capital, energy --- a combination • What improvements have there been over the last 50 years in – construction productivity – payroll processing – Car servicing – banking • How do we evaluate productivity levels and identify areas for improvement? Managing Productivity • Productivity – An economic measure of efficiency that summarizes the value of outputs relative to the value of the resources used to produce them. Levels of Productivity • The unit of analysis used to calculate or define: – Aggregate productivity—the total level of productivity for a country. – Industry productivity—the total productivity of all the firms in an industry. – Company productivity—the level of productivity of a single company. – Unit productivity—the productivity level of a unit or department. – Individual productivity—the productivity attained by a single person. Forms of Productivity • Total factor productivity–an overall indicator of how well an organization uses all of its resources (i.e., labor, capital, materials, and energy) to create all of its products and services. Outputs Productivity = Inputs Forms of Productivity • Labor productivity–a partial productivity ratio that uses only one...
Words: 957 - Pages: 4
...behaviors have on job performance and the general performance of an organization will be described. Followed by recommendations from the author in regards to strategies that will increase productive behavior and decrease counterproductive behaviors in organizations. Productive Behavior An Employee who is displaying behavior that illustrates acclimation in his work will most likely be able to succeed in productive behavior. Productive behavior is the behavior that is associated with someone’s contributions that help achieve goals and objectives for the company or organization. In the text the definition of productive behavior is described, “ as employee behavior that contributes positively to the goals and objectives of the organization” (Jex & Britt, 1. 2008). Job performance is the way employees engage behaviors in the workplace. It is a representation of their behavior while working as it contributes to the goals of the organization. Productivity, effectiveness and utility all represent job performance. Job performance is a common productive behavior. Another aspect of productive behavior occurs when employees go above and beyond their duties and job requirements. For example an employee who spends some of their work time mentoring other employees, helping them with their own task without directions from leadership, is an illustration of productive behavior. This type of behavior is associated with organizational citizenship behaviors. Innovation is...
Words: 560 - Pages: 3
...Group Assignment Topic: Productivity in Service Sector BRAC University BRAC Business School Spring 2016 Course: Production Operations Management (MSC301) Section: 001 Instructor: Md. Tamzidul Islam Assistant Professor, BRAC Business School Group Members Name ID Tasnia Jebin 12204103 Navid Anjum Khan 13104192 Rifat Shahrukh 13104047 Mohammad Muqtadir Ullah 13104061 Sadia Kamal 12204102 Atik Ilman Hossain 13104205 Date: April 4th, 2016 Question: What is Productivity? How do we measure productivity in a service environment such as restaurant? What are the factors that affect productivity? How does one can improve it? Answer: Introduction Goods and services are the products which have a demand in the market and generate enough revenue to make profit. Goods are tangible products which we can use, consume or otherwise have in our life. For example, cars, batteries, tables and everything which can be easily quantified by units of length, weight, volume. However, services are somewhat different products which are more intangible in nature. These products are usually ones which are rendered by human labor but also have some goods aspect to it. For example, A Hospital has syringes, medicines, MRI machines and lots of other goods. And they also have nurses and doctors who use these goods to give the patients (consumers) satisfaction as a total product package of both goods and services. One useful characterization...
Words: 3434 - Pages: 14
...(Japan). To determine this, a cost analysis must be conducted to verify the benefits of keeping production of Release-Ease in their current locations, or moving production to another location. When determining the cost benefits, transportation and production cost differences must be considered. Recommendations Through careful analysis, it is recommended that Production of Release-ease be maintained in Gary, Indiana. Instead of abandoning the Gary production facility due to its lack of production efficiencies, measures to improve the facility should be implemented. Ceasing production of Release-ease in Japan is also recommended. Although the plant in Japan is more technologically advanced, its high production costs and low productivity levels are valid reasons for eliminating the Release-ease production lines. It is recommended, however, that the plant continues its current production of the other product it manufactures. The plant will also be useful in conducting R&D for other Applichem products. Changes in the production volumes among the various plants are also recommended. These changes will increase production to full capacity for some plants while reducing transportation costs. Analysis Cost Analysis The first observation that can be made about Applichem’s current production is the amount of excess capacity that could be used in its...
Words: 2193 - Pages: 9
