...Additional information, including supplemental material and rights and permission policies, is available at http://ite.pubs.informs.org. Vol. 9, No. 3, May 2009, pp. 169–179 issn 1532-0545 09 0903 0169 informs ® doi 10.1287/ited.1090.0031tn © 2009 INFORMS I N F O R M S Transactions on Education Teaching Note Revenue Management at Harrah’s Entertainment, Inc. Narendra Agrawal Department of Operations and Management Information Systems, Leavey School of Business, Santa Clara University, Santa Clara, California 95053, nagrawal@scu.edu Morris A. Cohen, Noah Gans Operations and Information Management Department, The Wharton School, University of Pennsylvania, Philadelphia, Pennsylvania 19104 {cohen@wharton.upenn.edu, gans@wharton.upenn.edu} D istribution: To maintain the integrity and usefulness of cases published in ITE, distribution of this teaching note to any other party is prohibited. Please refer interested instructors to ITE for access to the teaching note. Section 1, below, contains the suggested case questions. Section 2 provides some background on the case questions, as well as sample answers. Section 3 systematically walks through HarrahsInstructionSpreadsheet.xls, which is one of the two supporting files1 included in this Teaching Note (TN): HarrahsCaseData.xls—supporting data for the case analysis, which can be distributed to students. HarrahsInstructorSpreadsheet.xls—spreadsheet that includes case data, a bid-price linear program (LP), and a Crystal Ball Simulation...
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