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Enterprise Resource Planning An Enterprise Resource Planning (ERP) is software that is used in the management of a business’s activities. It makes it possible for an organization to use a system of applications that are integrated in the management of its activities. The software enables the integration of each and every aspect of operation within the organization including manufacturing, storage/inventory control, sales and marketing etc. The Enterprise Resource Planning software consists of several modules available to a given enterprise based on its needs and the level of technical capability within the enterprise. Each of the said modules is designed for a specific area of the enterprise such as marketing, distribution, product development etc (Nathan 60). No matter which module that an organization has decided to purchase, there are several factors that an organization wishing to successfully implement an ERP should consider (Leon 66). In explaining the success and failures of implementing an ERP system, we are going to take a look at two companies, one that has successfully implemented its ERP system and the second one that was not so successful in its implementation of the same. Starting us off, we will look at how Pratt and Whitney, a large Canadian aeronautics company that successfully implemented its ERP system known as SAP R/3. The implementation of this system took two and a half years to complete. Due to the expansive nature of the company (having customers in more than 170 countries and having over a dozen plants across the globe), the company decided to develop a centralized information processing system to improve on its customer satisfaction. This system was to be named SAP/R3 and through it the company intended to fully integrate its information system through the application of the technology

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