Premium Essay

Enterprise Systems

In:

Submitted By 2015090
Words 1318
Pages 6
ENTERPRISE SYSTEMS
MIS, 2015

Learning Objectives
 How do enterprise systems help businesses achieve operational excellence?
 How do supply chain management systems coordinate planning, production, and logistics with suppliers?  How do customer relationship management systems help firms achieve customer intimacy?

Traditional View
3

MIS, 2015

Enterprise Systems
4

MIS, 2015

Cross-functional process
5







Many business processes are cross-functional, transcending the boundaries between sales, marketing, manufacturing, and research and development.
These cross-functional processes cut across the traditional organizational structure, grouping employees from different functional specialties to complete a piece of work. E.g.:



Order Fulfillment Process
Procure to Pay.

MIS, 2015

Order Fulfillment Process
6

For example, the order fulfillment process at many companies requires cooperation among
•the sales function (receiving the order, entering the order),
•the accounting function (credit checking and billing for the order), and
•the manufacturing function
(assembling and shipping the order). MIS, 2015

Enterprise Application
7



Enterprise Application automate processes that span multiple business functions and organizational levels and may extend outside the organization. MIS, 2015

How Enterprise Systems work
8









based on a suite of integrated software modules and a common central database.
The database collects data from key business processes of various functional areas under various depts. and units/divisions.
It also feeds the data into numerous applications that can support nearly all of an organization’s internal business activities. Note: When new information is entered by one process, the information is made immediately

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