ICT in Microfinance: A Bangladesh Perspective
Md. Badruddozza Mia, Coordinator of Computer in Development Programme, PROSHIKA
The movement for harnessing the potential of Information and Communication Technology (ICT) for the development of the poor is gaining momentum around the world. Microfinance has already played a remarkable role in poverty reduction endeavours in the less developed countries. Better financial services for the poor through the appropriate use of ICTs could help the microfinance providers do even better. Bangladesh has a long track record of developing models and implementing microfinance programs. This paper explores the extent that ICT has been used in microfinance programs in Bangladesh. It looks into the use of ICT at the back-office MIS and in front-line transaction management. It describes the problems and challenges that microfinance providers and clients are facing in the present state of ICT use. The paper proposes steps that could help microfinance providers, through ICT innovations, to increase outreach and also become more efficient, transparent, and flexible.

Introduction
Since the digital technology era began, it has contributed to widening the gap between the rich and poor around the globe. In recent times, however, strong advocacy and innovation has occurred to harness the potential of ICT for the development of the poor [13]. ICT4D activists are working to use ICT as an "enabler" or a "tool" for development. The presumption is that it will contribute positively to achieving the UN Millennium Development Goals (MDGs).
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MFP, and the socio-economic context. In order to eradicate extreme poverty and hunger, microfinance plays a definitive role. In recognition of the importance of microfinance, 2005 is the UN International Year of Microcredit. Hundreds of millions of dollars revolve in this field covering a significant portion of