...IQ OR EQ? 1 It was long believed that having high IQ (intelligence quotient) is the most influential determiner of achievement in life, especially in business life. Yet it has been recently discussed other factors like EQ (emotional quotient) seems to be more effective in work places. IQ tests measure a person's cognitive ability compared to the population at large. While IQ tests can be quite predictive of general intelligence, it's important to remember that they don't purport to tell the whole story of a person's abilities. 2 IQ claims to measure pure brainpower while EQ embraces a lot more important factors such as sociability, optimism and empathy that have gained significance in workplaces since 1990s. “If you are lucky, your looks, the right contacts and a presentable set of qualifications might get you on the first step of the career ladder. However, it’s some other qualifications that will lift you to the top. Your EQ is the level of your ability to understand others, what motivates them and how to work cooperatively with others.”, says Daniel Goleman in his book Emotional Intelligence, which became a best seller in just two weeks after being published in 1999. 3 According to Howard Gardner, a researcher on EQ, EQ embraces two aspects of intelligence: understanding yourself and others. He also identified five domains of emotional intelligence skills. The first two are self-awareness and self-regulation. Although these two terms are often confused, they...
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...According to the article “ Multiple intelligences and emotional intelligence”, both theories of Gardner and Goleman influence education. For example, the portfolio approach is implemented in school in order to assess students’ intelligences rather than identify their intelligences only from test scores. Suppose I am a sales manager. The skill that is crucial for this career and I would like to mostly encourage my team is interpersonal intelligence. The lesson that I will provide to team is “Interpersonal skill workshop.” First, I will invite a psychologist to educate how to analyze people’s mood and how to deal with those people in order to achieve selling’s goal. Another part is case discussion which my teams have to propose how to deal with problems that typically found in real life. After this workshop, the follow-up program will be applied. My teams have to share their experiences when dealing with customers in monthly meeting. I believe that interpersonal skill will be enhanced by this program. The result from the survey is I have considerable skills and talents. Also, I am good at Kinesthetic and Interpersonal skills, but I am not a person who focuses on natural, musical, and verbal skills. I think the scores can reflect my abilities, but it is not exactly. Because the questions in the first survey is too broad and there are only five questions, the result could be deferent from the fact. The survey should be more specific, so the result will be more reliable. For the...
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...Lloyd 1 Strider Lloyd Dr. Natoli PPD 545 February 23, 2016 Word Count: 1857 EQ + PQ > IQ Currently, the study of human behavior in public organizations is shifting in focus away from the traditional intelligence quotient (IQ), towards the more progressive combination of the emotional quotient (EQ) and passion quotient (PQ) (Ted Talks Psychology, 2013). Although the traditional argument that the IQ of an organization is the most important factor in organizational success, is compelling, contemporary thought posits that EQ and PQ, in combination, are better for evaluating success than IQ. This developing context will be used to support the argument that leadership in public organizations is an interactive phenomenon; it results from the interdependent relationship between self-identity, sensemaking, and ultimately decisionmaking—all of which work in congruence to define the organization culture, form attitudes, direct behavior, and determine the organization’s level of success. In order to elaborate on the interactive phenomenon that argues that the emotional quotient (EQ), plus the passion quotient (PQ), are greater—or have more causative value—than the intelligence quotient (IQ). First, in terms of definitions, the EQ is a way to measure how a person identifies emotions within himself or herself and others, and manages these emotional states to work more efficiently and effectively within an organization (Ben-Zeʼev, 2000, pp. 166167). Next, the PQ, as described...
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...effective leaders, emotions or intellect? Emotional intelligence has everything to do with personal interaction and awareness of self. It is how we influence, how we collaborate, and how we make others feel. When we think of intellect we think of the ability of one to reason and to produce new, unique, and original ideas. Both of these seem like important characteristics of a leader, but which creates a more solid foundation for the transition from a leader to a highly effective leader and thus organizational success? IQ is Nothing Without EQ Daniel Goleman’s article, “The Emotional Intelligence of Leaders” (1998), speaks to the insight that emotional intelligence is a more influencing factor, in comparison to rational intelligence, in, not only, personal leadership success, but also in overall organizational success and that it is an intelligence that can be learned, unlike its intrinsic brother. When looking at individuals in leadership roles, IQ levels are comparable, however, major differences are seen in the levels of emotional intelligence. Goleman cites Garrison Keillor as believing those leaders who possess a higher emotional intelligence level will reap larger rewards. The abilities that differentiate top performers fall within categories that relate to emotional intelligence, rather than field proficiency. Often those that are refused leadership position promotions are cited for lacking key emotional intelligence skills and, according to Goleman, to be highly...
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...refers to the ability to understand our own emotions as well as the emotions of those around us. It involves how we understand our own feelings, have empathy for others, and regulate our emotions to connect with people (DuBrin, 2010). Without it, it would be difficult to build lasting relationships, maintain our families, and succeed as managers. EQ vs IQ What is the difference between emotional intelligence (EQ) and intelligence quotient (IQ)? IQ is the measurement of a person’s ability to learn, understand, and apply information. An IQ can be determined by answering standardized questions and comparing the score to that of other people within the same age rage. This numerical value can help determine a person’s intellect and measure concepts like word comprehension, math skills, and logical reasoning (Ellis-Christensen, 2012). EQ on the other hand, is a measurement of how one recognizes and responds to emotions and how well they communicate with others. EQ can be more difficult to measure because test questions are usually subjective, unlike IQ testing which has more definitive answers for scoring. In general, IQ and EQ differ in the mental capabilities that are being measured: understanding information vs. understanding emotions (Ellis-Christensen, 2013). Key factors of emotional intelligence According to emotional intelligence research author, Daniel Goleman, there are four key factors that build one’s emotional intelligence. Each factor includes personal competences...
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...perceive, control and evaluate emotions. It is part of who we are as individuals and can help achieve success and happiness. Emotional intelligence revolves around four attributes self-awareness, self-management, social awareness, and relationship management. Emotional intelligence differs from cognitive intelligence in many different ways. Expert’s and researchers suggest that EQ can be learned and strengthened, and it can be considered more important than IQ. Emotional Intelligence Emotional intelligence has become a hot topic in the corporate world ever since the publication of Daniel Goleman’s book, Emotional Intelligence. It has been so impactful that Harvard Business published an article on the topic and it attracted more readers than any other article published in the last 40 years. It also made a big impression on the CEO of Johnson & Johnson and he immediately send out copies of the book to 400 executives in the company. Emotional intelligence plays a big role in reaching success in our personal life and at work. Emotional Intelligence VS Cognitive Intelligence Emotional intelligence (EQ) refers to the understanding your own emotions, as well as the emotions of people around you. Understanding how to control emotions can result in a positive outcome for everyone. It is also knowing where emotions come from and what they mean, and also being able to manage these emotions and control them. People with high emotional intelligence make good leaders, managers, and supervisors...
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...Emotional Quotient (EQ) Developing children’s abilities which is associated with emotions are important “life skills”. The abilities help the children relate well to others and succeed in life. Positive emotional development has significant benefits for young children. Young children who are emotionally stable and healthy benefit from being more attentive to learning, feeling good about themselves, having more friends and being able to better control their behavior. These all relate to long-term happiness and success in life as children grow older. As with other aspects of young children’s growth, they develop different abilities related to emotions as they mature and change. Children begin to gain greater awareness of their feelings and how to express the feelings in different ways during their early years. It is important to understand how young children develop an awareness of their own and others’ feelings, as well as the ability to manage such feelings. In this case, parents play the important role in aiding young children’s Emotional Quotient (EQ) development. Parents may do some of the best ways to develop Emotional Quotient (EQ) in their children, include modeling and creating awareness of their emotions. In developing the emotional aspects of their children, especially at home, parents take a great responsibility. The environment created by the parents take a very important role in development of the children's Emotional Quotient (EQ), so parents are...
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...Emotional Intelligence Your name here American Intercontinental University Abstract Emotional intelligence has been found to be a more important predictor of success than regular IQ testing. Success in business as well as relationships is dependent on EQ. Emotional Intelligence For many in my generation, we always thought that our ability to succeed in life was highly dependent on our IQ. All the while coming up in elementary and high school, we based our success on our test grades and GPA’s. Unfortunately, there was a lot we did not know about emotional intelligence which has been found to be an overwhelming indicator of how we will succeed in life. Taking the online EQ test was an interesting experience for me. I opened both websites that were shown in the assignment and completed the free tests and both scored similarly in the slightly above average range for EQ. This was sort of surprising to me since I had thought before taking the test that this would be a lot of rubbish and considered myself to be in a “good” emotional state of mind. I took both tests and answered the questions quickly and without a lot of reflection, knowing that I was not being truly honest and the grades were really good showing very high marks and saying that I was in excellent emotional health. After some time, I redid both tests but this time, the questions were answered honestly. The IHHP test scored me at 36 telling me there is plenty of room to grow. I was taken aback at how...
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...For most people, emotional intelligence (EQ) is more important than one’s intelligence (IQ) in attaining success in their lives and careers. As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them. Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize and negotiate with other people — particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers. “Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” says Howard Gardner, the influential Harvard theorist. Five major categories of emotional intelligence skills are recognized by researchers in this area. Understanding the Five Categories of Emotional Intelligence (EQ) 1. Self-awareness. The ability to recognize an emotion as it “happens” is the key to your EQ. Developing self-awareness requires tuning in to your true feelings. If you evaluate your emotions, you can manage them. The major elements of self-awareness are: Emotional awareness. Your ability to recognize your own emotions and their effects. Self-confidence. Sureness about your self-worth and capabilities. 2. Self-regulation. You often have little control over when you experience emotions. You can, however, have some say in how long an emotion will last by using a number of techniques...
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...KOMAL RIAZ Author is student of LLB (II). She is an active member of study circle. EMOTIONAL QUOTIENT (EQ) The concept of Intelligence Quotient (IQ) which relates to the determination of level of intellect or sharpness of mind of a person is very common. We normally use in our daily conversation that the IQ of a specific person is high or low. However the concept of Emotional Intelligence or Emotional Quotient is relatively new in the field of Psychological Research. Emotional Quotient (EQ) relates to the ability or skill to understand, evaluate and manage the emotions of one’s self and others. This concept got familiarity with the publication of book titled 'Emotional Intelligence' by Daniel Goleman's in 1995. However, the first use of the term "Emotional Intelligence" is usually attributed to Wayne Payne's doctoral thesis, A study of emotion: Developing emotional intelligence from 1985. If we go into the background history, we find that early Emotional Intelligence theory was originally developed during the 1970's and 80's by the work and writings of psychologists Howard Gardner, Peter Salovey and John Mayer. Emotional Intelligence is increasingly relevant to organizational development and developing people, because the EQ principles provide a new way to understand and assess people's behaviors, management styles, attitudes, interpersonal skills, and potentials. Emotional Intelligence is an important consideration in human resources planning, job profiling, recruitment interviewing...
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...Obinna Uche Emotional Intelligence 11/25/2015 IQ, or intelligence quotient, is a number we derive from an intelligence test. The IQ test scores were calculated by dividing the person’s mental age by his or her sequential age and then multiplying that number by 100. Where as EQ, is a measure of a person's level of emotional intelligence. It shows the person’s ability to perceive, control, evaluate, and express emotions. Researchers like John Mayer, Peter Salovey and also Daniel Goleman helped us understand emotional intelligence better by so doing, making it a topic in areas like business management and education. I believe the factors that are influencing the changes in an employer’s attitude about emotional intelligence are perseverance, self-control, and skill in getting along with others at work because success is strongly influenced by our emotional intelligence. For example A customer service employees who excelled when it came to helping angry customers to calm down and be more reasonable about their problems with the product or service or to managers who were technically brilliant but could not handle stress, and whose careers stalled because of these deficiencies. I believe EQ is more important because IQ scores are too narrow and do not include the full range of human intelligence but the ability to understand and convey emotions can play a more important role in how people interact anywhere. My knowledge of emotional intelligence can help me better my future...
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...such as formal education and training, experience, and intelligence level (IQ). Although all these components contribute greatly to ones achievement of success, these factors are not the only factors to be considered in whether a person will be successful or not. This book focuses on the concept that it refers to as emotional intelligence (EQ), which is one’s ability to recognize and effectively understand his/her emotions in a productive and rational manner. The objective of Emotional Intelligence 2.0 is to educate people on suppressing their natural willingness to succumb to their feelings or emotions. The author states, “The physical pathway for emotional intelligence starts in the brain, at the spinal cord. Your primary senses enter here and must travel to the front of your brain before you can think rationally about your experience. But first they travel through the limbic system, the place where emotions are experienced. Emotional intelligence requires effective communication between the rational and emotional centers of the brain” (p. 7). Overall, people have to learn to deal with or work through the emotional phase of the thinking process and resist making “knee jerk” decisions based on their feelings at a given moment. By increasing their EQ, people are more proficient in making sound rational decisions when they are emotional. One may ask. How do you determine your level of emotional intelligence (EQ)? This is accomplished by an individual taking the “Emotional Intelligence...
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...Matter More Than IQ” (1995) Emotional Intelligence, or its shorthand EQ, is a relatively recent behavioral model which rose to its prominence when in 1995 Daniel Goleman published his book Emotional Intelligence: Why It Can Matter More Than IQ published (Goleman 2004). Undoubtedly, emotional aspect and social abilities play their role in contributing to person’s individual success. In addition, EQ is significant to organizational development as well as developing people’s corporate success. EQ is strongly influenced by personal qualities among which are major elements such as perseverance, self-awareness, communication skills, self-control, motivation and number of other personal abilities (Deleon 2015). The term “emotional intelligence” was originally coined by two psychologists John Mayer and Peter Salovey in 1990, however, it was Daniel Goleman who brought this concept to a wide business audience and further popularized it with his 1998 Harvard Business Review article (Goleman 2004). There is number of articles in the academic literature that connects emotional intelligence to high performing organizations that produce better business results. In other words, business environments that have employees with high EQ who are capable of working in teams and who have strong emotional skills mentioned earlier in this paper are more likely to achieve organizational success and stay self-sufficient for a long-term period. According to Goleman, EQ is: “Understanding...
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...to describe the skill of understanding and managing other people.[3] Similarly, in 1940 David Wechsler described the influence of non-intellective factors on intelligent behavior, and further argued that our models of intelligence would not be complete until we could adequately describe these factors.[2] In 1983, Howard Gardner's Frames of Mind: The Theory of Multiple Intelligences[4] introduced the idea of multiple intelligences which included both interpersonal intelligence (the capacity to understand the intentions, motivations and desires of other people) and intrapersonal intelligence (the capacity to understand oneself, to appreciate one's feelings, fears and motivations). In Gardner's view, traditional types of intelligence, such as IQ, fail to fully explain cognitive ability.[5] Thus, even though the names given to the concept varied, there was a common belief that traditional definitions of intelligence were lacking in ability to fully explain performance outcomes. The first use of the term "emotional intelligence" is usually attributed to Wayne Payne's doctoral thesis, A Study of Emotion: Developing Emotional Intelligence from 1985.[6] However, prior to this, the term "emotional intelligence" had appeared in Leuner (1966).[7] Stanley Greenspan (1989) also put forward an EI model, followed by Salovey and Mayer...
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...1. Introduction to Emotional Intelligence The intelligence quotient, or IQ, is a score derived from one of several different standardized tests to measure intelligence. It has been used to assess giftedness, and sometimes underpin recruitment. Many have argued that IQ, or conventional intelligence, is too narrow: some people are academically brilliant yet socially and interpersonally inept. And we know that success does not automatically follow those who possess a high IQ rating. Wider areas of intelligence enable or dictate how successful we are. Toughness, determination, and vision help. But emotional intelligence, often measured as an emotional intelligence quotient, or EQ, is more and more relevant to important work-related outcomes such as individual performance, organizational productivity, and developing people because its principles provide a new way to understand and assess the behaviours, management styles, attitudes, interpersonal skills, and potential of people. It is an increasingly important consideration in human resource planning, job profiling, recruitment interviewing and selection, learning and development, and client relations and customer service, among others. 2. Concept of emotional intelligence Emotional intelligence describes the ability, capacity, skill, or self-perceived ability to identify, assess, and manage the emotions of one’s self, of others, and of groups...
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