| | | | |
|CHAPTER | |ELEVEN | |
| | | |
| |11 | |
|Communication and | | |
|Information Technology | | |
|Lecture Outline | | |
|Introduction | | |
|Understanding Communication | | |
|What Is Communication? |In the dynamic global environment of today’s organizations, the | |
|Functions of Communication |ability to communicate effectively is a vital skill for managers in| |
|Interpersonal Communication |every area of business. Your students will learn in their study of | |
|Methods of Communicating Interpersonally |Chapter Eleven that everything a manager does during the workday | |
|Barriers to Effective Interpersonal