...1/21/2015 EST1 Task1 Term Papers Valeriyklimov EST1 Task1 By valeriyklimov | Studymode.com EST 1 TASK 1 Your Name Western Governors University # Student Id EST 1 Task 1 According to the current situation Company Q has a damaged attitude toward social responsibility within their company, all because of low profits being made. Due to high crime rates in certain areas the company has been closing off stores, not realizing the problem they have caused. The people that live in the prospected area where the stores where closed are now forced to travel further for groceries. This causes a problem especially for the poor, who do not have the extra money for extra expenses. I recommend the company take precautionary measures to help catch and promote others not to steal. They could do this by offering a reward, or installing cameras. This would help promote social responsibility within the company. Another very serious problem is the companies unwillingness to donate food for those in need. Especially since the company isn’t losing much or nothing at all by donating. The sudden unwillingness to donate is due to the distrust of the owners with the employees. They believe the employees will start to steal while saying they are donating it to the poor. This is yet another sign of a weak social responsibility within the company. These particular problems and fears are direct situations which concretely damages the social responsibility within the company, as well as the community...
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...EST1 Task #1 Western Governors University EST 1 Task #1 Company Q is a corporation whose stakeholders have not placed a major emphasis on social responsibility, instead it appears that the primary focus is placed on profit. With their profits on the decline, they are shying away from opportunities to help their community. By placing a higher priority on social responsibility Company Q will have the opportunity to help the community through charitable donations, employee volunteer initiatives, and creating quality jobs for the persons who live in the community. At the same time, Company Q will can also improve their public image and potentially increase profit. Charitable donations by Company Q have been requested by the local food bank, but unfortunately the company turned down this chance to give back to the community. Company Q currently has a position that giving day old food away could encourage fraudulent behavior and theft by their employees. Company Q’s thought process can be redirected with the addition of a food monitoring system that could track the food movement through the store in terms of when it is going to the shelf and leaving the store by purchase or donation. If the employees know that the food movement is being monitored and logged, it would discourage them from fraudulent behavior. This would also eliminate waste and could create tax breaks for Company Q. By donating food to the local food bank, Company Q would make a large...
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...EST1 Task 1 Western Governors University A: Evaluation of Company Q Social responsibility is a vital part any business or organization. Company Q does not display social responsibility as an important part of their company. Social responsibility shows the attitude actions and activities of a business which contributes a major impact on the image of that business. Company Q is a small local grocery store located in a major metropolitan area. This local area has a food bank that has requested assistance from company Q. The Food Bank asked that company Q donate day old products that they no longer need so that they may contribute them to their community. Company Q’s management team has declined the request and instead have decided to throw the food away. Company Q declining the donation request to the food bank shows a lack of interest in the community, which will reflect poorly on the business. Social responsibility is all about having a positive effect on our society. Company Q lacks social responsibility simply because they have denied to assist their community by donating day old foods to the food bank due to concerns of fraud by their employees. The choice that company Q has made will reflect negatively on the company. Shoppers may even choose to shop at other locations and the reputation of the company may decline. Businesses should be socially responsible and demonstrate ethical practices in their organization. Social responsibility within an organization should...
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...EST1 Task 1 Using the given scenario on company Q, I will evaluate whether each of their actions were socially responsible or not. A recommendation for each point will also be given. Overall, company Q’s attitude towards social responsibility is fair and has room for improvement Company Q recently closed two stores in higher-crime-rate areas. If a business is consistently losing money, the situation should be analyzed and a conclusion drawn as to the future of that business. It is possible that hiring security could have decreased theft but at what cost? The decision to close is simply a business decision and is not socially irresponsible. A recommendation would be to offer the current employees a transfer of positions to other stores. After years of customer requests, Company Q offered a small selection of health-conscience and organic products. While it’s concerning that it took years to offer what the customers were asking for, it’s a start to respond to the demand. The fact that it’s a limited supply and considered high margin items is not socially irresponsible. When supplying a new product time, it makes sense to start small and evaluate the demand on each item. Organic products will always cost more due to the process needed to supply. A recommendation would be to start a health conscious promotion with discounts attached. This would promote the new organic products and give loyal customers the opportunity to earn rewards and in turn get their organic products...
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...Assessment code: EST1 Task 1 Company Q’s current attitude towards social responsibility is non-existent. They have closed stores in parts of the city with higher crime rates due to fear of theft and losses. Company Q offers a limited amount of healthy and organic products even though their customers have requested more options. Company Q has a mindset that inhibits an obligation to be socially responsible. They would rather throw food away than to donate it to help feed those that are hungry and in need, for fear of loss due to stealing. It is important for Company Q to devise a plan to maintain their current number of stores through positive contributions to society and favorable public relations. When the commitment is made to be socially more responsible the potential for increased sales, profit and customer loyalty will be exponential. Below are three areas in which Company Q can concentrate efforts and take action towards being more socially responsible. 1. Company Q needs to increase their product line in organic and health conscience products. Offering sponsorships for healthy eating at local children’s organizations and schools will increase their exposure in the community. This can allow for increased logo display and recognition. By offering items that your customers want and supporting that effort through community awareness about healthy eating, will build loyalty with new and existing customers. 2. Donating the day old food to the local food...
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...Deletha Wright EST1 - Task 1 (Revised) Philanthropy or Bust While customers are the backbone of any business, small businesses turn away from social responsibility while they struggle to make a profit. Company Q, a small grocery store chain is no different. They have stores located in a major metropolitan area, which is good for business. However, until recently a couple of their stores were situated in high crime areas. With Company Q already operating on small profit margins, the risk associated with high crime areas make it difficult to sustain the business in those areas. Therefore, Company Q shut down a couple of these stores. In addition, by customer demand, they had recently started carrying healthy and some organic products in all their stores. While these were high margin items, they are being carried in all the stores, including the stores located in the high crime areas. There is higher risk to carry these products in those stores. Lastly, the local food bank had requested donations of Company Q’s day old or outdated products. Due to fear of lost revenue from employees stealing or mismanaging donations, Company Q turned down the donation request and instead decided to throw the food away. Smaller grocery chains have a tough job of keeping up with competitive product pricing of larger businesses. The larger businesses have more buying power so they are able to keep larger inventory and are able to keep their prices down, which is a great recipe for higher...
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...EST1 TASK 1: Company Q and Social Responsibility When analyzing ethics in a business environment the examiner must evaluate the stakeholder system of morals, values and judgment of the organization in question to determine its collective ethical stance on a situation. Based on the prompt of this task we can derive a list of these stakeholders and use them to construct a current and future representation of Company Qs social responsibility attitude. From the prompt we can group the stakeholders on this issue in question as the: metropolitan community, company shareholders, company management, store customers, local charity and employees. Based on these groups, in terms of social responsibility fact pattern, it can be said that Company Q’s stance on social responsibility is unbalanced, limited and weak. The actions described of the company suggest that the bottom line and revenue are the drivers of company policy and operations. This is especially shown from the cost and loss control decisions made by the company when faced with ethical situations that involved social responsibility in the metropolitan community and local charity arenas. The decision of the company to ignore the opportunity for an increase of social conscience in both situations for revenue control exposes its limited approach to social responsibility. Furthermore the only action by the company that could be deemed as socially responsible was motivated by the possibility of higher revenues through the offer...
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...EST1 Task 1 In this business example Company Q has shown several socially un-responsible and un-ethical traits. In order for business Q to be successful and leave a positive mark on the surrounding community they must keep in mind business ethics. Company Q has several stores in the metropolitan area and has decided to close a couple stores in higher crime areas because of lost profits. Also they have begun carrying health-conscience items but have priced them at high profit margin. Lastly they have refused to give day old food to the local community because of fears of fraud. Company Q made three obvious un-ethical or socially un-responsible decisions about its business practice, In this essay I will point out these un-ethical decisions and give solutions to solve them. The first problem is the closing of stores in higher crime rate areas that have proven not as profitable as others. Instead of figuring out a solution to the problem Company Q has decided to close stores in order to survive. A solution to decreased profit in a high crime rate area would be to increase security in order to keep items from being shop lifted and to detour vandalism. Another problem Company Q has been faced with has been the demand for health-conscience food. In response to this they now carry high profit margin health items that financially benefit them. The socially responsible response and ethical response to these demands would be to find a way to supply the needed items and manage shelf...
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...EST1 TASK ONE JLO Part A Company Q is not currently behaving in a positive manner when it comes to social responsibility; in fact, they seem to take an “I don’t care” attitude. They have closed several stores in big metropolitan cities citing that the stores are located in high crime areas and the stores were not turning a profit, this is very irresponsible behavior as it takes jobs away from the community, and these areas, unfortunately are the ones that need it the most. For years customers had been inquiring about the company selling healthier, organic products in which Company Q eventually complied, however, the small limited selection and high mark ups kept the customers from buying ,in turn causing the company to not turn as much profit. Finally, instead of deciding to donate day old food to local food banks, Company Q made the poor decision of wasting it by throwing it out. Company Q has an almost nonexistent attitude towards social responsibility and needs to incorporate several changes in order to turn their position around in the community. Part B Company Q can implement several changes into their stores that may improve their attitudes towards social responsibility. 1. Company Q closed several stores citing the fact that they were in high crime areas, there is a possibility these stores could have been saved if the company had made proper evaluations to find out why these stores weren’t performing well. For example, if the stores were under performing...
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...John Rolph EST1: Ethical Situations in Business Task 2 Standards and Procedures 1.) Information Confidentiality: As an employee, you will be exposed to client-sensitive as well as company-sensitive information that is to be viewed only by those who have the authority or permission to do so. Such information to be considered “confidential” includes business contracts, financial information, internal correspondence, and any and all documentation (electronic or paper-based) that is not authorized to be disclosed to the public. Disclosure of sensitive information will lead to immediate termination and possible charges/fines (depending on the severity of the violation) as is legal under state and federal law. Employees should not take advantage of privileged information and share it with our competitors. By leaking confidential information you are threatening the well-being of the company as well as that of our clients. If left unsure of what information is considered confidential, please consult with your direct supervisor, HR Department, or Legal Team for further guidance. 2.) Proper Communication: Company X’s public communications are to be properly constructed and delivered in a clear, accurate and informative manner. All direct communications with the public should be factually correct and not misleading in any manner. Such public communications include, but are not limited to speeches, press releases, and quarterly earnings reports or other public financial sharing...
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...Student ID Business Management Degree Program EST1 310.2.1-05 Social Responsibility The small grocery chain Company Q takes a pessimistic view towards the community which is shaped by the experiences of high crime rates in the area. In order to remain economically feasible Company Q has closed locations that were losing money. This allows the company to retain profits from other locations and provide jobs to members of the community. Unfortunately, because of the high crime rates, Company Q has taken and apathetic view towards the community. This is displayed through their response to requests made by members of the community. It has taken several years of customer requests for the chain to begin carrying specialty high profit items. Members of the local food bank have asked for donations of day old food and Company Q decided not to donate citing that fraud and stealing would arise through possible deception from employees. Overall, the company displays a mediocre attitude towards social responsibility and can improve in a variety of ways. Company Q can improve their social responsibility through economic, ethical, and philanthropic means by developing customer loyalty, employee commitment, and being a good neighbor to the community. For many years customers had asked for specific health-conscious items before the company considered bringing the items for sale. This lack of response displays a poor attitude towards customers needs and must be improved. Company Q...
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...I am tasked is to evaluate Company Q’s current attitude toward social responsibility and recommend three actions that Company Q could take to improve their attitude toward social responsibility. In evaluating Company Q’s attitude towards social responsibility there are a couple of examples that displays the company’s lack of social responsibility awareness. Company Q closed a couple of stores in higher-crime-rate areas with a claim that the stores are consistently losing money. The issue here is that closing these stores can create the perception that Company Q does not care about customers in these areas. In addition, after years of their customers requesting they start offering health-conscience and organic products, the company went ahead and stocked their shelves with the requested products but only a very limited amount. This can be seen as a half hearty attempt to please their customers, and a disregard for supplying healthy and possibly environmentally friendly products. Company Q also failed at another social responsibility initiative by declining to donate day-old products to a food bank, and further degrading their employees by projecting the possible loss revenue may result due to employee fraud and theft. The steps to make Company Q a more social responsibility aware entity can be achieved by putting immediate processes in place for the key points stated above. Company Q has the advantage of being a small local grocery chain and can follow examples...
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...Company X is committed to ensuring our customers are completely satisfied with any interaction they may have with our organization. In order to be the leader in our industry, we must establish an unwavering confidence between our customers, suppliers and stakeholders. Company X is committed to excellence and providing a workplace that instills the values and morals our customers have come to expect. To ensure that everyone associated with our company exudes the standards of a world class organization the following code of conduct has been established for all employees to adhere to. This code of conduct is a guideline to provide an environment of fair and ethical treatment for all employees, suppliers and customers. This code of conduct sets forth the core values of our company and the expectation that all employees perform their duties with honesty and integrity. Examples of acceptable or unacceptable behaviors in accordance with the core values of Company X: 1. Employees will treat everyone including employees, customers or suppliers with fairness and respect regardless of race, sexual orientation, gender or religion. 2. Conflict of interest: Avoid a conflicting personal interest with the interest of Company X, a customer or a Company X supplier. 3. Report any unethical, unlawful, or unsafe situations or behavior. It is the duty of all employees to report any of this misconduct in order to protect your coworkers and Company X from wrongdoings. 4. Gift...
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...Corporate Social Responsibility Social Responsibility is an obligation to any business to help improve the community or society in a positive way. In this scenario Company Q is introduced as a local grocery store that has not been having a positive impact on the community that it is serving. Company Q has closed stores in the metropolitan areas that have a crime rate in order to minimizing losing money and have denied donating day old food to charities. The company claims that if they start to donate day old product then the company employees might start to steal the food and claim they are donating it to the charity and the loss of revenue that might occur. In my opinion, Company Q has taken a non-philanthropic attitude or approach in society. Being a non-philanthropic company you are more worried about your shareholders instead of the community that provide your business. Some changes that Company Q can take in order to change their attitude in society are: donate the day old food to charity, believe in their employees that work for them, re-open the doors in the metropolitan area with more security in order to prevent the loss of profits, offer more organic products at a more efficient cost to the public, and reintroduce the company missions, values and statements to encourage the community to be proactive and shopping at a company that gives back to the community. By opening the doors to the metropolitan areas, with improved security allow the community to lower...
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...A. Company Q recently closed two stores that were located in higher-crime-rate areas of the city due to consistently losing money. Company Q has experienced loss of business because of the community that it served in and because of that, its attitude toward social responsibility is more on the cautious side. Some may say because Company Q closed two stores down, that it is not being socially responsible because of the jobs that were loss, however, Company Q also has an economic responsibility to be profitable and its responsibility to the safety of its employees. Hypothetically, if Company Q continued to keep its stores open in the higher-crime-rate area, then they risk losing more money through damages and loss of profit. Is it worth it to keep the two stores open? Is it economically feasible? Company Q recently fulfilled the demands of its consumers by offering health-conscious and organic products, however, they were marked very pricey. Local food banks asked for donation of day-old products and management declined; worried over lost revenues due to possible fraud and stealing by employees who may claim they are donating the food. Company Q is not being socially responsible instead they have taken a cynical approach. Being socially responsible is defined as an organization increasing its positive effects on society while decreasing its negative effects (O. C. Ferrell, Fraedrich, L. Ferrell, 2008, pp. 12). By declining to donate its day-old food to the local food...
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