...ETHICAL AND SOCIALLY RESPONSIBLE BUSINESS Cheryle L. King Professor Yvette Snowden Cheesecake Factory Code of Ethics and Business Conduct ETHICAL AND SOCIALLY RESPONSIBLE BUSINESS Compliance with laws is one of the key areas that are critical to a company’s success. If anyone in the company works under the constraints of operations where compliance with local laws were to knowingly or unknowingly ignore them, the financial impact, not to mention the reputation of the company could be monumental. Another area would be protection of Cheesecake’s confidential information. Due to the fact that there are so many activities, design, and menu items that are proprietary, a breech in confidentiality could not only impact the company’s ability to compete in the marketplace, but also incur considerable legal expense defending the corporations proprietary information. It is also very important to note that I have implemented two key documents related to the code of ethics for Cheesecake Factory. One of these relates to all staff and the other relates to the “C” level executives. I am speaking specifically to the individuals such as myself, and the executives that participate in the company’s reporting structure. It starts at the top and or responsibilities as executives in the company to provide on time reporting and to be transparent in our information is not only required, but it is an activity that is auditable. Another key area is General Standards of Conduct. ...
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...Chipotle first store opened in 1993 by founder and CEO Steve Ellis in Denver, Colorado, in a former Dolly Madison Ice Cream Store near the campus of University of Denver. Within five years the firm expanded to sixteen restaurants. Once McDonald’s became their largest investor they soon grow to five hundred by 2005. There are over 1000 Chipotle restaurant in the United States and approximately 10 locations outside of the United States, 5 locations in Toronto, 4 locations in London and 1 in Paris. The Chipotle mission statement created by Steve Ellis, “Food integrity is our commitment to finding the very best ingredients raised with respect for the animals, the environment and the farmers.” (Chipotle 2012). Describing key areas of the Chipotle’s Code of Conduct that are of significant importance to the business, and explain why. Chipotle is committed to the highest standards of integrity in all aspects of the company, from the food they serve to the employees, officers and all members of the Board of Directors. The key areas of the Code of Conduct are, “Integrity Statement,” “Anti-Discrimination, Harassment and Sexual Harassment Policy,” “It’s the Law,” and “Chipotle Confidential.” All employees and Board members are required to be honest, loyal and respectful; basically do not do anything unethical, always do the right thing. Chipotle has an “open door “policy with respect to any concerns relating to the compliance with Code of Conduct with no person being subjected to...
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...Donald Beauchesne Business Law Final Convenience Store I plan to open a convenience store, with gas station, when I finish with college. I have many years of experience managing and running a supermarket as well as a convenience store. I find a convenience store, as opposed to a supermarket, to be more of a personal business relationship with the customers. In time, you get to know the customers on a first name basis and this makes for a better consumer experience for the shopper as well as for me. A supermarket is too big and has too many functions and I found it hard to get to know the customers on a more personal level. This is something that I look for when being in a position of management. I plan to offer gas, lottery tickets, alchohol, food, and other everyday necessities at the store. In the town that I live in, there are no convenience stores or gas stations. To get gas, you must travel at least 20 minutes. I would like to offer this service in a town that desperately needs it. With all of these consumer expectations, come laws that will have be adhered to and licenses that must be purchased to be able to offer these goods. The first set of laws that I would have to be aware of and follow would deal with me employees. Knowing and following these laws will be in my best interest, and make a fair and safe environment to work in. The Equal Pay Act of 1963 states that I must pay women the same amount I would pay a man (www.shrm.org). Since the job requirements...
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...Ethical Principles and Corporate Social Responsibility Colorado Technical University Ethical Principles and Corporate Social Responsibility As a business, one of the most important attributes that will affect a business in every relationship is the act of practicing proper business ethics. As long as they are able to establish a responsible code of ethics and practice it regularly the chance of survival in the business world is greatly amplified. There are many relationships in every business, most people know of the common ones such as the relationships with customers, employees, and community, a few other just as important maybe even more so in some cases are suppliers, local government, advertisers, and service vendors. It only takes one lapse in judgment; one untimely, irresponsible act that goes against the code of ethics to totally lose the faith of the businesses customers, its suppliers, community, or any entity in the structure of the business that it is in a relationship with. Ethical principles contribute to good business operations because it is important to establish an ethical business image, and to keep all of the business’s relationships in good standing. Strong relationships are imperative to a successful business. “There are those who see, those who see when shown, and those who cannot see” (DaVinci, n.d., as cited in Smith, K. V., 2013). (Smith, K. V., 2013) “Much like DaVinci, professionals working in corporate citizenship must be able to see...
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...The Ethical and Social Responsibility of Apple Company John Bryant BUS 508 April 29, 2014 Prof. David Grasser Corporate Ethical and Social Responsibility – Apple Company Apple Company is one of the largest manufacturers of computers and electronics. “Apple Company was founded on April 1, 1976, by college dropouts Steve Jobs and Steve Wozniak, who brought forth a new company vision of changing the way people, viewed computers” (Library of Congress, 2008). The ethical and social responsibility of Apple Company should have started with its inception; however, it did not. It was not until years later with the advent of social media and the power of worldwide communications, did Apple Company focus on ethical and social responsibilities regarding the treatment of its employees in their factories overseas. The international reports of employee maltreatment; the use of underage employees; and, documented instances of wrongful disposals of toxic matter into the environment, forced Apple to take immediate action and establish safeguards which would protect its employees, the environment and more importantly the brand name that is Apple Company. Apple Company: The Establishment of the Apple Supplier Code of Conduct An examination of Apples current position regarding ethical and social responsibilities determined that, in 2007, Apple Company established the Apple Supplier Code of Conduct, which is a set of guidelines Apple suppliers are to follow. The rules established...
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...In this world, cultural issues within the global organization have ethical and social responsibility in which every organization try to fixed those situations by forming policies, rules and regulation to the organization. Many global organizations prefer to work with multicultural group which people learn different cultures and the way they interact with people. Different cultures have many ways of behavioring and the norm of living. In the US, different cultures are sub-cultures and foreign cultures within the U.S community. This paper will talk about the cultural issues within a global organization which comes from issues arise when groups of people believe another group is wrong in their behavior, ethical and social responsibility issues and also analysis the issues in the global organization. Cross-Cultural Perspective Culture is about the way we human beings definite ourselves for the purpose of uniting with one another, forming a group, determining an individuality and distinctive ourselves as unique. Cultural perspective is sensual in humans, in which we create activities, practices, and symbols that can be easily consumed by our sense. In this entire good example, we still have cultural issues in our global organizations and society. The global organization, have choosing to talk about is “Cross-Cultural solution”. Cultural Issues within Global Organization Cultural issues are define as the dispute in government and society based on differences of culture...
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...Corporate Social Responsibility ? Introduction Carroll’s four responsibilities of business are economic, legal, ethical, and discretionary (Carroll, 1991). Economic responsibility is a business organization to produce goods or service to society, and creditors or shareholders can get return. Legal responsibility is defined in law by government that management is expected to follow. Ethical responsibility is organization management to obey the beliefs in a society. The last discretionary responsibility is the management of their own accord to take obligations, they do it by themselves, and not others force them to do (Carroll, 1991). Definition of Corporate Social Responsibility Corporate Social Responsibility (CSR) is defined as a business’s decisions or actions are made which take outcomes beyond the organization's economic profit into account in the decision making process (Carroll, 1991). Social responsibilities include ethical responsibilities and discretionary responsibilities. The difference between them was that less people expect a firm to perform discretionary responsibilities, while a lot of people expect a firm to perform ethical responsibilities. Discretionary responsibilities are like day-care centers, to training the hard-core unemployed and philanthropic contributions. A firm can take actions to perform its ethical responsibilities and discretionary responsibilities that society will value it but not put it into law yet. After satisfied ethical responsibilities...
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...CHAPTER 3 ♦ ETHICAL BEHAVIOR AND SOCIAL RESPONSIBILITY ♦ Ethical Behavior- is that which is accepted as “good” and “right” as opposed to “bad” or “wrong” in the context of the governing moral code. Laws and Values as Determinate of Ethical Behavior * Personal Values- the underlying beliefs and attitudes that help determine individual behavior. * Terminal Values- are preference about desired ends, such as the goal’s one strives to achieve in life. Ex. Self-respect, family security, freedom and happiness. * Instrumental Values- preferences regarding the means for accomplishing these ends. Ex. Honesty, ambition, imagination, and self-discipline. Alternative Views of Ethics Four views of Ethical Behavior: ♦ Utilitarian View- considers ethical behavior to be that which delivers the greatest good to the greatest number of people. ♦ Individualism View- is based on the belief that one’s primary commitment is to the long-term advancement of self-interests. ♦ Moral Rights View- it is which respects and protects the fundamental rights of people. ♦ Justice View- it is based on the belief that ethical decisions treat people impartially and fairly, according to legal rules and standards. • Procedural Justice • Distributive Justice • Commutative Justice • Interactional Justice Cultural Issues in Ethical Behavior Cultural Relativism- belief that is no one rights way to behave and that ethical behavior is always determined by the cultural context. Universalism- suggests ethical standards...
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...Ethics Behavior and Social Responsibility International Accounting Member of Group : 1. Rahmawati Yulistya C1I015026 2. Muhamad Ilham Akbar C1I015012 3. Astria Wulan P C1I015013 4. Siffa Sandi Sasmita C1I015025 5. Cita Husna Raisya C1I015026 6. Wulan Nilam Sari C1I015031 7. Karina Aprilia W C1I015037 8. Riyan Ardiyana C1I015043 Jenderal Soedirman University Faculty of Economics and Business I. Introduction I. Background Ethics Behavior and Social Responsibility Ethical behavior is that which is morally accepted as “good” and “right”. And opposed to “bad” and “wrong”. Social responsibility is a moral principle of an entity, be it an organization or individual, to act towards betterment of society at large. It is a duty that every firm and individual should perform so as to maintain the balance between the environment and economy. Their actions should lead towards sustainable development so as to safeguard the interests of the coming generations and at the same time fulfilling the needs of present population. The responsibility can be active, by performing activities that directly advance social goals, or passive, by avoiding any engagement in socially harmful act. Organizations can manage ethics in their workplaces by establishing an ethics management program. Brian Schrag, Executive Secretary of the Association for Practical and Professional Ethics, clarifies. “Typically, ethics programs convey corporate values...
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...Chapter 5 Social Responsibility and Ethics How important is it for organizations and managers to be socially responsible and ethical? In this chapter, we’re going to look at what it means to be socially responsible and ethical and what role managers play in both. Focus on the following learning outcomes as you read and study this chapter. LEARNING OUTCOMES 5.1 Discuss what it means to be socially responsible and what factors influence that decision. 5.2 Explain green management and how organizations can go green. 5.3 Discuss the factors that lead to ethical and unethical behavior. 5.4 Describe management’s role in encouraging ethical behavior. 5.5 Discuss current social responsibility and ethics issues. SPOTLIGHT: Manager at Work Chapter 5 presents contemporary concepts of managerial ethics and social responsibility to help your students explore and appreciate the critical role of these issues in today’s complex business environment. In the opening case, “A Manager at Work,” we see firsthand the complications that arise when companies are caught in the middle of unethical and illegal allegations. The case revolves around allegations of attempted bribery by three Renault executives. After an investigation, all three of the employees were dismissed, but the story doesn’t end there as the Paris prosecutor in charge of the case later dismissed the charges for lack of evidence. Renault would eventually backtrack on the firing of the executives, rehiring all three...
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...Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders, Business Horizons, July-August 1991 For the better part of 30 years now, corporate executives have struggled with the issue of the firm’s responsibility to its society. Early on it was argued by some that the corporation' sole responsibility was to provide a maximum financial return to s shareholders. It became quickly apparent to everyone, however, that this pursuit of financial gain had to rake place within the laws of the land. Though social activist groups and others throughout the 1960s advocated a broader notion of corporate responsibility, it was not until the significant social legislation of the early 1970s that this message became indelibly clear as a result of the creation of the Environmental Protection Agency (EPA), the Equal Employment Opportunity Commission (EEOC). the Occupational Safety and Health Administration (OSHA), and the Consumer Product Safety" Commission (CPSC). These new governmental bodies established that national public policy now officially recognized the environment. employees, and consumers to be significant and legitimate stakeholders of business. From that time on, corporate executives have had to wrestle with how they balance their commitments to the corporation' owners with their s obligations to an ever-broadening group of stakeholders who claim both legal and ethical rights. This article will explore the nature of corporate social responsibility (CSR)...
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...NORTHCENTRAL UNIVERSITY ASSIGNMENT COVER SHEET Learner: Jeffrey D. Simmons THIS FORM MUST BE COMPLETELY FILLED IN Please Follow These Procedures: If requested by your mentor, use an assignment cover sheet as the first page of the word processor file. The assignment header should include the Learner’s last name, first initial, course code, dash, and assignment number (DoeJXXX0000-1) justified to the left and the page number justified to the right. Keep a Photocopy or Electronic Copy of Your Assignments: You may need to re-submit assignments if your mentor has indicated that you may or must do so. Academic Integrity: All work submitted in each course must be the Learner’s own. This includes all assignments, exams, term papers, and other projects required by the faculty mentor. The known submission of another person’s work represented as that of the Learner’s without properly citing the source of the work will be considered plagiarism and will result in an unsatisfactory grade for the work submitted or for the entire course, and may result in academic dismissal. | | MGT7019-8 | Dr. Chad McAllister | | | Foundations for Doctoral Study in Business | SIMMONSMGT7019-8-ASSGN#1 | | | All work submitted is original and my own intellectual property. I am open to guidance and instruction that enable me to achieve my educational goal of excellence. ------------------------------------------------- ------------------------------------------------- ...
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...Advantage Approach, 14e (David) Chapter 10 Business Ethics/Social Responsibility/Environmental Sustainability 1) Many people consider it unethical for a firm to be socially irresponsible. Answer: TRUE Diff: 1 Page Ref: 310 AACSB: Ethical Understanding and Reasoning Abilities Objective: 10.01 Explain why good ethics is good business in strategic management. Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management 2) Social responsibility refers to actions an organization takes that are legally required to protect or enhance the well-being of living things. Answer: FALSE Diff: 2 Page Ref: 310 AACSB: Ethical Understanding and Reasoning Abilities Objective: 10.01 Explain why good ethics is good business in strategic management. Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management 3) Sustainability refers to the extent that an organization's operations and actions protect, mend, and preserve rather than harm or destroy the natural environment. Answer: TRUE Diff: 1 Page Ref: 310 Objective: 10.05 Discuss specific ways that firms can be good stewards of the natural environment. Learning Outcome: Discuss the roles of ethics and social responsibility in strategic management 4) Good ethics is not a prerequisite for good strategic management. Answer: FALSE Diff: 2 Page Ref: 311 AACSB: Ethical Understanding and Reasoning Abilities Objective: 10.01 Explain...
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... |Syllabus | | |College of Humanities | | |ETH/316 Version 2 | | |Ethics and Social Responsibility | | |PD12BSB07 ( 04/10/2013 - 05/08/2013 | Copyright © 2011, 2010 by University of Phoenix. All rights reserved. Course Description This course provides a foundational perspective for ethics and social responsibility in relationship to individuals, organizations, and the community. Emphasis is placed on the interrelated nature of ethics, morality, legal responsibility, and social issues. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may...
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...Ethical Objectives The way the business responds to such issues is depend on their ethics Definition of ethics – individual’s moral beliefs and values about what is right and what is wrong, good or bad that guide his behavior. It is code of behavior that is acceptable to a person/organization to follow in a given society. It is a value judgment that may differ in importance and meaning between different individual. Ethics are based on individual beliefs and social standards; vary from person to person, from situation to situation and from culture to culture. Social standards of individual influence by; - The behavior af parents and other adults - Influenced by peers - Experience shapes our lives and contributed to aur ethical beliefs and our behavior How employees (managers) make a decisions is depends on their moral and belief. Business ethics is a term used to refer to ethical and unethical behaviors by employee of commercial organizations. Ethical behavior – behavior which is conforming to generally accepted social norms concerning beneficial and harmful actions. Ethical objectives – are targets based on a moral code(ethical code) for the business, for example ‘doing the right thing’. The growing acceptance of corporate social responsibility has led to businesses adopting an ‘ethical code’ to influence the way in which decisions are taken. Ethical code – a document detailing a company’s rules and guidelines on staff behavior that must be followed by all employees...
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