...in that area. Most of the time the drones are successful by killing the enemy yet innocents do killed. Most countries around the world know that it’s important not to hurt innocent people. Yet the U.S government still makes these mistake while using drones. The government could have done better surveillance on that area to make sure that there are no hostile people by using powerful drone cameras. Therefore they can understand these people intentions and don’t have to waste money on drone missiles to destroy a certain compound. The government should have a strong communication with the people in that specific country in order to receive support. The U.S government believes it’s better to attack by drones than understanding the people. My ethical framework would suggest that, in this situation, it’s better to understand the people than using brutal force. Therefore in the future we can have a group of people who are willing to support...
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...organization plays a vital role in business functions. Using poor communication or the wrong type of communication channel can have major negative impacts. Good communication skills and the knowledge to identify when to use a particular communication channel is vital in sending and receiving business information. The communication channel scenarios assigned demonstrate the challenges that occur when there is error in communication. The first scenario highlights the risks of not choosing the right communication channel when dealing with important business matters. The scenario also shows what can occur when important conversations take place via e-mail rather than one on one, and how the evidence of the conversations can cause future damage. The second scenario shows how the internet has changed communication and created new challenges for organizations. Both scenarios demonstrate that it is essential to understand the different channels of communication. COMMUNICATION CHANNEL SCENERIOS 3 Communication Channel Scenario 1 In the case incident between Diana Abdala and William Korman, I side with Mr. Korman. I feel that Ms. Abdala handled the situation in a very unprofessional manner. It is my understanding that both parties initially used face to face communication as a channel for information exchange during the interview process, offer, and acceptance....
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...work for Dr. Frederick. Dr. Frederick should have made clear the differences between federal grant studies versus private grant studies. A major ethical issue that I see is that there will be ethical issues that will arise due to the possibility of suppressing, falsifying, or inventing findings to meet that company’s needs. From what Sandra described, this definitely seems like a possibility due to the fact that she may not be able to gather all of the research she needs due to the agreements between the company and Dr. Frederick. Another ethical dilemma that will arise is the repercussions that this may cause misuse of the results to advantage of that company (Creswell, 2009). 2. What potential conflicts in terms of data collection, data interpretation, and publishing might affect Sandra as she continues with her research? Deception seems evident in this case because the Sandra the researcher understands one purpose but Dr. Frederick and the company have a different purpose in mind. Sandra needs to take the study she is performing to the Institutional Review Board so that they will recognize the evident ethical issues that are going to arise by the study Dr. Frederick and the company are wanting her to perform. By doing this, it will take the pressure off of her shoulders and place it on the IRB to point out the obvious ethical issues and dilemmas. Sandra will also have a hard time gathering...
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...Ethical Decision Scenario Worksheet Read the following scenario: Shannon is a juvenile probation officer with the Department of Juvenile Justice. Recently, she covered her coworker, Janet’s client load, while Janet was on vacation. Shannon met with several of Janet’s clients. After meeting with clients, she discovered a pattern in which the clients would report that they have not seen Janet in 2 to 3 months. However, the case files reflected face-to-face contact with all of her clients, despite what her clients stated. When Shannon investigated further, she found that the client notes were all at the same day and time, which is unlikely. Further, several of Janet’s clients needed referrals for counseling, but Janet never completed them and has not followed up to ensure her clients are receiving the necessary services. Janet is a close friend of Shannon. Shannon does not want to get Janet in trouble but realizes something must be done. Answer, in a 75- to 100-word response, each of the following questions: 1. What are the ethical issues involved in the scenario? Shannon works as a Juvenile probation officer with the Department of Justice. Janet was on a vacation and Shannon had to cover her works with clients. Paperwork of Janet said that Janet was communicating regularly with her clients. But her clients didn’t say so. Then she attempted to check into thoroughly and found that client’s notes are written at same time on same date which isn’t possible at...
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...BEC970/TEAC4980 Assessment and Evaluation: Alignment Assignment Course Description: This course is designed to help newly hired front-line banking representatives learn the basics of client interaction, including transactional processing, handling client inquiries and concerns, and leveraging trigger events as well as open-ended questions to identify advice opportunities. The learning is delivered in a blended online/in-classroom/in-branch environment with hands-on practice opportunities gained through virtual modules, role-playing with colleagues, and direct client interactions in branch. The course is comprised of seven learning modules/units delivered over a nine week period, with each module delivered over a 1-week period, providing a 2-week intensive hands-on practice opportunity near the end of the program. The flow of the course includes these main topics: 1. Discovery: Learning more about you and understanding your strengths 2. Orientation: The Tools and Resources you need to succeed and where to find them 3. Client Experience: An overview of what a perfect interaction looks like 4. Transaction Processing: Understanding the mechanics of day-to-day transactions 5. Product Knowledge: The nitty-gritty of the products we offer 6. Giving Advice: Discovering needs and providing client-centric advice 7. Client Experience: Juggling it all together ...
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...meeting opportunity." Have you ever heard people talk about the things they would do if they won the lottery, and yet a large percentage of these people never go out and buy a ticket. These people have exactly a zero chance of winning, while the ones who went out and bought a ticket have a chance, albeit slim, at becoming lucky. This is the scenario that came to mind when I first read the quote “Luck is a matter of preparation meeting opportunity”. However, the more I thought about the quote, the more I realized how easily this could be applied to many real life situations. The author of this quote is trying to tell the readers that preparing yourself for opportunity is the key to being lucky, or successful. In order to prepare yourself for success, there are certain steps that must take place. First, you have to believe in yourself. You must believe that you can pick the lucky numbers, or you must believe that you are capable of competing in, let’s say a marathon. Second, you have to set goals for yourself. In the case of the lottery it’s pretty easy; Goal #1, buy ticket. Goal #2, wait. In the marathon scenario, much like most other scenarios, it’s a little more complicated. You must train both physically and mentally, and make many sacrifices along the way. Finally, you must be optimistic about the result you achieve. In the case of the lottery player, they probably didn’t win. But at least they can try again in a few days, right? The marathon runner may not have won the race...
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...Perrier, Michael Butler, Frank Petty, Nicholas Deluca COM/310 Sept. 2, 2013 Love Cross Action Plan 09.03.13 All members of the team submit two recommendations from Week 4 / Week 5 for theory development that is most conducive for script development. 09.06.13 Two theories will be chosen from discussion in the class thread either unanimously or by the Team Leader (Dalene). 09.09.13 Scenarios need to be submitted via the class thread to be considered for the script. Need to include an environment, proposed characters, resolution and how it meets the theory description to be considered. Scenarios will be chosen unanimously or by the Team Leader (Dalene). 09.13.13 Due from Team Members Team Member 1 (Nicholas) - Appendix for Script 1 - Write a brief preview of how you will be acting out the scenario to represent the selected theory. Team Member 2 (Michael) - Appendix for Script 1 - Write a description of the selected theory with two reference. Team Member 3 (Arline) - Appendix for Script 2 - Write a brief preview of how you will be acting out the scenario to represent the selected theory. Team Member 4 (Frank) - Appendix for Script 2 - Write a description of the selected theory with two reference 09.16.13 Team Leader will submit the appendices 09.19.13 Team Member 1 (Nicholas) - Rough Draft script 1 Team Member 2 (Michael) - Rough Draft script 2 09.21.13 Team Member 3 (Arline) - Final Draft script 1 Team Member 4 (Frank) - Final Draft script...
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...STRATEGIC PLANNING AT UNITED PARCEL SERVICES Reaction Paper Blank Part A Before the 1990s UPS had a small group in charge of formulating project plans (Garvin & Levesque, 2006, p. 3). However, as the company grew in size and the volume of projects, a formal strategic planning group had to be formed. When Eskew became CEO in 2002, the formation of a Management Committee was among the first accomplishments he made. The Committee was tasked to direct the company to its vision for 2007, its first centennial. Eskew's concern, that changes are needed in UPS's strategic planning process, is valid. If the company continues to form only ad hoc groups to focus on achieving a long-term vision, then the sustainable commitment in the group's members cannot be assured. Eskew believes that the only way to move forward is to stop reinventing the wheel. This belief implies that the strategic planning process has to be more systematic than it is, currently. However, the scale of goals to achieve and tasks to accomplish for the Strategic Planning process have become larger as time progressed. UPS will only be capable of transforming itself once more if it has a proportionate level of commitment. A clearer and more straightforward connection between the different components of the strategic process is needed in order to sustain the focus and chart directions. Delegating such task to a Management Committee is a positive step to address the need to link the various components...
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...Collapse Informatics: Response Paper • Collapse Informatics: Augmenting the Sustainability & ICT4D Discourse in HCI (Tomlinson et al., 2012) • Looking Past Yesterday’s Tomorrow: Using Future Studies Methods to Extend the Research Horizon (Mankoff et al., 2013) Both papers are dealing with future scenarios and stressing the likelyhood of a collapse if humanity proceeds its current way of living. The papers provide starting points to investigate in the preparation for humanity if such an event will come true. While the paper by Tomlinson et al. (2012) is introducing a completely new notion for studying, designing and devloping sociotechnical systems in the abundant present for use in a future of scarcity, the second paper by Mankoff et al. (2013) presents methods that can support the analysis of long-‐ term trends, support the identification of new...
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...Rubric for Case Study Trait | Does not achieve standard(Incorrect and/or incomplete)(Fail) 0-49 | Achieves Standard(Competent/Meets minimum standard)(Pass) 50-59 | Above Standard(Competent/Above standard)(Credit) 60-69 | Exceed Expectation(Accomplished/Consistent/Reflective)(Distinction) 70-79 | Excellent(Accomplished/Thorough/Reflective)(High Distinction) 80-100 | Context, Purpose and Objective | The report does not clearly address the objective(s). Did not demonstrate adequate consideration of context, audience, and purpose and a clear focus on the assigned task(s) (e.g., the task does not align with audience, purpose, and context. | The purpose and objective of the report is made relatively clear, and the report addresses some of the objective(s).Demonstrates some consideration of context, audience, and purpose and attempts to focus on the assigned task(s) (e.g., the task aligns with audience, purpose, and context. | The purpose and objective of the report is made clear, and the report addresses the most of objective(s).Demonstrates adequate consideration of context, audience, and purpose and a clear focus on the assigned task(s) (e.g., the task aligns with audience, purpose, and context. | The purpose and objective of the report is made clear, and the report addresses the objective(s) in a focused and logical manner.Demonstrates a good understanding of context, audience, and purpose and fully aligns with the assigned task(s) (e.g., the task aligns with audience, purpose...
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...Scenarios planning is the main technique to study the future, and it have been used since long time by the government planners, corporate managers and military analysts, as important tool to help them in making decision to face the uncertainty. The idea of scenario planning is to establish about possible future where it can minimise surprises and broaden the span of managers. Today the scenarios planning they have become extremely popular. ( Chermack, T. J. 2003). Scenario planning is a group‐based decision making tool, which has its roots in post‐ WWII military planning and the petroleum industry of the 1970s such as Royal Dutch Company. Unlike its cousins, forecasting and prediction, scenario planning does not attempt to project future outcomes based on data from the past. These methods can often lead to “tunnel vision”, due to their preference of one outcome over another. Scenario planning, as described by Peter Schwartz, Chairman of Global Business Network (GBN), “…is a tool for better decision making…Business and governments employ this tool because it helps them to make better strategic decisions.” (Schlegel, G. L., & Murray, P. 2010) The History of Scenario Planning Scenario planning arose out of a need to plan for futures filled with much uncertainty. This uncertainty is particularly magnified in military operations, which is why scenario‐type planning can be traced back to 19‐century military ...
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...When UPS starting the scenario planning for Horizon 2017, they decided to limit the number of participants from the 1997 scenarios. The purpose of this was to steer clear of similarities between the two scenario-planning sessions. But as an end result, they ended up with scenarios still biased towards the 1997 scenarios. To assist UPS in avoiding this bias would be to have two different scenario-planning sessions. One session would include the participants of the Horizon 2017 session, one with limited 1997 scenario bias. The second session would only include members who did not participate in the 1997 session at all. For this second session the members can get a grip on issues/barriers of the future with a non-bias way of thinking. Their results can be compared and contrasted with the first session, so UPS can see the vision of the company’s future from both sides of the road. Along with the new scenario designing, there were participants who didn’t even truly believe that these meetings were even affecting how UPS does business. UPS is planning for all of these external forces but yet they are not recognizing the internal issue that not everyone is even accepting these meeting as helpful. This can greatly affect the company when external/worldwide forces cause barriers for UPS. In this article, UPS implements SWOT analysis’s but in a more in-depth manner with the scenario planning to improve UPS’s competitiveness. They combined all of the aspects to paint...
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...Question 13 Group 1 Question 14 (a) 1. Define the Scope 2. Identify the Major Stakeholders 3. Identify Basic Trends 4. Identify Key Uncertainties 5. Construct Initial Scenario Themes 6. Check for Consistency and Plausibility 7. Develop Learning Scenarios 8. Identify Research Needs 9. Develop Quantitative Models 10. Evolve toward Decision Scenarios (b) Scenario planning could be used in the industry of Education. While it is not a classic industry, I believe that scenario planning could be beneficial and effective for education. It could help plan the implementation of a new education system, such as specialized education for students gifted in unique areas. While the current school system educates, it is not efficient to the point that many promising students are cut short because of the platonic nature of the education system. Scenario planning could help plan the stages of implementing a new system. The stakeholders are clearly the youth and students, basic trends are Fine Arts, science and mathematics, social studies, humanities and etc. Many uncertainties would of course be the ability to learn from each individual student in terms of tactile, auditory, visual, or etc. In the end, every step of scenario planning would be helpful for education. Question 15 (a) Regular Glove = 500, Catcher’s Mitt = 150, Value = 3700 (b) Finishing and packaging and shipping constraints (c) Cutting and Sewing = 0, Finishing = 3, Packaging and Shipping = 28 Additional time...
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...Having to learn of the existence of a tool called scenario analysis was itself a blessing for me. Scenario planning affords us the opportunity to make decisions in context of various futures that may play out. It incites us to challenge our assumptions about the future. By basing our plans and decisions in line with the most likely scenario, we can be ensured that our decision are sound even if conditions change According to Ged Davis “the use of scenarios does not imply we will be absolutely right – we only need to be less surprised than those who are not thinking in this light … ideally, to be able to interpret what others see as crises as normal human affairs”. Scenario planning can be applied at the work place, it can also be applied to one’s personal life. I decided to include in this report a demonstration of how scenario planning can be applied at the work place. The following steps illustrate this 1. Problem definition – The problem in this case is how a particular project in the company can be completed within budget at the end of the scenario horizon i.e. end of 2016 2. Data gathering – The next thing to do is to identify trends, factors that may affect the plan. Here I am looking at trends such as the political situation in the company - will there be prolonged strikes at some point? How will this affect the plan? Another point to consider is cost of hire? Will this go up during the course of the year? Or will the schedule be affected due to unavailability...
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...Please let me know if you need anything from me. I am thinking this is all due Sunday he did not say so I will let you know if it is before then. Communication Channel Scenarios Resources: Communication Channel Scenarios located on the student website. Read the scenarios located on the student website. Answer the questions after each scenario. Be sure to select the communication channel appropriate for each scenario. Defend your responses. Format your paper consistent with APA guidelines. Scenarios are below: Scenario 1 You are the Marketing Manager for a new beverage that has done remarkably well in the United States after it’s introduction especially in sports arenas such as football and basketball. The Vice President of Operations charged you and your team to develop a strategy for entering this new beverage into the global market. You need to take this task back to your team, provide them with the product details, and get them started as quickly as possible because they only have one week to develop a strategy. Questions: 1. What communication channel will you use? 2. Why is this channel the best choice in this situation? 3. What communication channel will you use to convey your strategy to the VP of Operations? 4. Why is this channel the best choice n this situation? Scenario 2 You are the manager of a large travel agency. You manage 11 employees. This morning, one of your employees notifies you that the company login name and password no longer...
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