TANISHA BARTLETT
ETH233
ETHICAL CULTURE AND COMMUNICATION
INSTRUCTOR NAME: SARAH FULKES
JANUARY 23, 2016
Ethical Culture and Communication
You may know that property managers exist, but you might not know what exactly a property manager does. A property manager is a third party who is hired to handle the daily operations of a real estate investment. They can manage all types of properties, from single family homes to large apartment complexes. The responsibilities of a property manager will vary based on their salary and the specific terms of their management contract. (Eberlin, 2016)
My organization is called Smith & Family Property Management Company. My company only manage apartment building with 20 plus unit only in Brooklyn & Queens, New York. The organization provide the property owners by screening tenants to move in and legally out their units. Providing every build with experience janitor and handy man’s 24/7. We take care collecting rent checks and notifying tenant that they are due for rent or late. We inspect the unit every 6 month for any damages or for things that needs to be updated. Handling all tenant complaints and emergency that emerge. The unhealthy ethical culture that was taking place was many of the tenant where reporting to their landlord’s that the employee’s at the management company were talking and handling their problem in unprofessional manner. Report were phone calls where not being returned in a timely matter, emergency issues where being pushed aside. They also reported that employees were speaking to them in an unprofessional manner as well. If these report and complaint continued to arise I will be on the a very thin line to lose all my property owners. Property owner use my services to solve problem and make being a property owner easier not to create more
