...Syllabus School of Business COM/537 Version 1 Organizational Communication Copyright © 2011 by University of Phoenix. All rights reserved. Course Description This course prepares graduate students to apply written and oral communication principles to the roles they play as managers. Students will learn how to persuade a variety of stakeholders to commit to a proposal. Other topics include the role of perception in communication techniques, aligning communication to an audience, business justifications, presenting data, and ethics in organizational communications. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: • University policies: You must be logged into the student website to view this document. • Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Spatt, Brenda. (2011). Writing from sources (8th ed.). Boston, MA: Bedford/St. Martin’s. Stuart, B. E., Sarow, M. S., & Stuart, L. (2007). Integrated business communication in a global marketplace. West Sussex, England: John Wiley & Sons, Ltd. All electronic materials...
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...Republic of the Philippines BATANGAS STATE UNIVERSITY Gov. Pablo Borbon Main Campus I Batangas City COLLEGE OF ENGINEERING, ARCHITECTURE AND FINE ARTS GENERAL ENGINEERING DEPARTMENT Second Semester, AY 2015-2016 COURSE SYLLABUS HUM 102 INTRODUCTION TO PHILOSOPHY 3 Units Prerequisite: None UNIVERSITY VISION A University which shapes a global Filipino imbued with moral courage nurtured through values and excellent education. UNIVERSITY MISSION Batangas State University commits to develop productive citizens by providing the highest standard of instruction, research, extension service and production through value-laden learning experiences, community partnership and internationalization initiatives. Course Title: Introduction to Philosophy | Course Code: HUM 102 | Pre-co-req.: None | Credit Units: 3 | Instructor: Maria Melinda O. Gainza | Year Level: 1st Year | Email: ordonez_ortega@yahoo.com | Semester: 2nd Sem 2015-2016 | Mobile No.: 0918-617-7777 | Schedule: | Room: | | 1.0 PHILOSOPHY This course introduces the students to the field of philosophy which is said to be the queen of all sciences. It is about how a person understands his nature as well as the world, how he makes decisions in life. What actions he chooses are influenced by the philosophy he develops and adopts. He then begins to have a better understanding of himself, his fellow human beings, the real world and the meaning of life. With philosophical foundation, he will be able to meet the demands...
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...CASE STUDY of ‘The Moonlighter” 1. INTRODUCTION According to Lewis, business ethics is a topic that has received much attention in literature but due to its abstract nature, nearly all definitions available exist at highly theoretical levels (Lewis 1985, 377). Most people have the tendency to distrust corporations in the market and the larger the firm, the worse the problem of trust usually gets (Rushton 2002, 138). Highly visible business ethics issues influence the public’s attitudes toward business and can destroy trust. Ethical decisions are a part of everyday life for those who work in organisations (Ferrell, and Fraderich 2012, 25). As such, the ability for the corporation to maintain a good public image, retrain customer trust and succeed as a firm highly depends on their ability to comply with business ethics defined by the society and environment it is surrounded by. “The Moonlighter” by Bronwyn Fryer is an article consisting of several ethical dilemmas where problems can range from large to small and from personal to business for several individuals. The aim of this case study is to identify what the ethical issues are and comprehensively understand the ethical dimensions. 2. Ethical Perspectives It is essential for an individual to maintain ethical behaviour in their conducts of business especially in the modern professional environment. Therefore, in order to adhere to the high degrees of ethical standards and accountability, individuals must be...
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...Is Ethics Natural or Learned Behavior Mary Wilcox Ethics and Moral Reasoning PHI 208 Michelle Loudermilk February 10, 2014 To shoot this person or not to shoot this person? That is an ethical decision that has been going on for years, being an ex-military spouse; I have been around the military for a long time. Seeing what decisions a military person has to make, has a big ethical decision in their life. If it is not the correct decision they can ruin their career, or ruin a family when they make that decision to shoot, not only to shoot but what to do with their junior service men under their charge. Every decision that is made has an ethical part of somebodies life. You can follow the rules or break them and ruin everything around you and the junior service men under you. How they have learned to make these decisions is by a lot of training, and intelligence they get from other people. Is that person going to cause them harm, is that person going to cause somebody else harm? These are factors that a military person has to take into effect before making that ethical decision to take somebodies life in a war. For them to make these ethical decisions, they have had to learn them from somewhere, some of these things are almost natural, but most ethics are learned over a period of your life. You learn your ethics from your parents, teachers, friends, and family, anybody that has a big influence on your life, also TV and video games have an influence to a point on...
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...Table of Contents Table of Contents Table of Contents ii 1 What are the business problem(s) involved in the case? 1 2 What are the ethical issues raised by the case? 2 2.1 Formalist Analysis 2 2.2 Utilitarian perspective 3 2.3 Virtue ethics perspective 4 2.4 Descriptive ethics framework 5 3 What would Alex Brown do? 6 4 Conclusion 7 Appendix 1: Scoring two courses of action based on Formalist Perspective 8 Appendix 2: Scoring two courses of action based on Utilitarian Perspective 9 What are the business problem(s) involved in the case? Is Chinese subsidiary of Pharmacyl Inc., successful? No. Evidences are that they (1) have not achieved outstanding results in this important market, (2) have not become market leader and overtaken local competitors yet, and (3) have not created solid base to expand to other parts of the country. Why have they not been successful yet? Because they were having ineffective leadership and management practices. Evidences are that manager (1) does not know what their subordinates were doing, and (2) could not motivate subordinates to obtain good results. Why have they had ineffective leadership and management practices? Because they got serious problem with communication throughout company. Evidences are that (1) employees are struggle to tell the truth of what they think is the real root cause of the issue they are facing to their line manager, (2) manager could not communicate easily and frankly with employees...
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...benefits, either direct, or indirect (for instance from recognition of the giving). Much debate exists as to whether true altruism is possible. Arguably, the act of sharing, helping or sacrificing may be primarily motivated by the gratification it returns. This seems to assume a different understanding of 'benefits', though, from the traditionally assumed meanings (which are external - recognition from others, reciprocation etc. - rather than internal), making this a problematic argument. The term altruism may also refer to an ethical doctrine that claims that individuals are morally obliged to benefit others. Used in this sense, it is the opposite of egoism. Contents[hide] * 1 The notion of altruism * 2 Scientific viewpoints * 2.1 Anthropology * 2.2 Evolutionary explanations * 2.3 Neurobiology * 2.4 Psychology * 2.5 Sociology * 3 Religious viewpoints * 3.1 Buddhism * 3.2 Jainism * 3.3 Christianity * 3.4 Islam and Sufism * 3.5 Judaism * 3.6 Sikhism * 3.7 Hinduism * 4 Philosophy * 5 See also * 6 References * 7...
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...ANALYSIS OF FOOD AND BEVERAGE INDUSTRY Table of Contents Introduction 3 Case Study- Part 1 3 1. Types of Menu 3 1.1 The Lamb- pub 3 1.2 Berners Tavern- restaurant 3 2. Food production system 4 2.1 The Lamb- pub 4 2.2 Berners Tavern- restaurant 4 3 Service systems 5 3.1 The Lamb- pub 5 3.2 Berners Tavern- restaurant 5 4. Implications of staff of different systems (comparison and discussion between two establishments) 5 5. Conclusions in regards to menu suitability and establishment of F & B 6 5.1 The Lamb- pub 6 5.2 Berners Tavern- restaurant 6 6. Recommendations for a better system 6 Case study –Part 2 7 An explanation of the purpose of using a cost of the recipe. 8 Case study -3 10 3. Providing food & beverage in hospitality event 10 3.1 Deciding event for dinner 10 3.2 Event action plan 10 3.3 Sending Invitations 11 3.4 Food & drink menu 11 3.5 Service plan 11 3.6 Table plan 11 3.7 Calculation of event costs 12 3.8 Overall plan 13 3.9 Safety and security 13 3.10 Shopping list 13 3.11 Evaluation 13 3.12 Implementation & delivery 13 Conclusion 13 References: 14 Introduction Food and Beverage is an important part in the hospitality industry. It is through this department where a large amount of business is being transacted on a high note (Park et al. 2014). There should an arranged system to serve the food. There are many different sectors of the food industry that is needed to maintain the total sector...
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...courses learnt previously. It is designed to further enhance students’ understanding of the concepts and issues in accounting theory and practices. This course involves the study of the practical and theoretical issues involved in the development, implementation and changes in accounting theories and regulatory framework. As this course will be seminal-like, this course will provide students with some generic skills required in the accounting profession such as team working, interaction, leadership, follower-ship, critical and creative thinking skills, decision making skills, analytical skills, communication skills as well as professional demeanor. 2.0 OBJECTIVES Upon completion of this course, students are expected: 2.1 to understand the principles, concepts and issues in accounting theory, financial accounting theory and reporting practices, 2.2 to critically evaluate the development in theoretical and regulatory framework of accounting reporting practices, 2.3 to appreciate the importance of research in understanding accounting practices in relation to accounting theory, and 2.4 to be aware...
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...Company report on cross border offshoring management, cultural dimensions and gamification Table of Contents Table of Contents Executive Summary | p.5 | Chapter I – Introduction1.1 Purpose of the Report1.2 Effects of Globalization on Businesses’ 1.3 Company Background1.4 Outline of the Report | pp.6-7 | Chapter II – Cross Border and Offshoring Management 2.1 Introduction2.2 Defining culture2.3 Defining management and cross cultural management 2.4 Offshoring2.5 Key problems in cross cultural teams2.6 Conclusions | pp.8-11 | Chapter III – Analyzing and Explaining Cultural Dimensions3.1 Introduction3.2 Analysis of cultural dimensions and Country Comparisons 3.2.1 Power Distance 3.2.2 Uncertainty Avoidance 3.2.3 Long term orientation 3.2.4 Indulgence 3.2.5 Individualism 3.2.6 Masculinity 3.3 Limitations of Hofstede’s Dimensions | pp.12-17 | Chapter IV – Gamification4.1 Introduction4.2 Defining and Explaining gamification4.3 Gamification’s effects on business4.4 Examples of gamification4.5 Criticism – The dark side of gamification | pp.18-20 | Chapter V – Corporate Social Responsibility5.1 Introduction5.2 Defining and explaining CSR 5.3 The Foxconn and Apple scandal5.4 Recommendations and Actions | pp.21-22 | Chapter VI – Recommendations to Management | pp.23-24 | Chapter VII – Conclusions | pp.25 | References | pp.26-27 | Executive Summary Executive Summary This report provides an analysis and evaluation of...
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...Personal Responsibility Jermaine Warner GEN/200 February 26, 2013 Janet Madden Personal Responsibility There is no success in life without personal responsibility. Success can be achieved only when one realizes that it requires some form of responsibility whether it is time management, prioritizing, or simply paying attention. The amount of success have is measured by the ability to be responsible for your own actions. Personal responsibility knows no class. Whether you are poor or rich, personal responsibility has a role in your life. In this essay I will identify with personal responsibility and the effect will have on my academic progress. My initial responsibility is to never repeat the cycle in which I was raised. I grew up in a single parent household with two brothers and four sisters. Life was very difficult growing up. With no father figure in my life, I was never shown the way to pursue success. I just gathered my memories of all the hardships from my adolescence and vowed to never repeat the cycle. My family was evicted from our home several times with no remorse. As a child I never understood why this was happening, as I grew older I realized my mother did not make enough money to pay the monthly bills on time. I am a strong believer that no matter how difficult the journey to adulthood was, there is no excuse to repeat failures you have lived through once before. Personal responsibility was introduced to me at a young age. I moved away...
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...INTRODUCTION Corporate social responsibility (CSR) is an idea that corporations taking some sort of activities with responsibility for society’s benefits to effect their customers, employees, shareholder and environment within their operations. This is a voluntary behavior to improve employees and their families’ quality of life as well as society. Nevertheless, it is not a statutory law that organizations have to comply with. Over the last two decades, the public and the media have increasingly concerned about CSR. Therefore, this has led to more interactions between governments and organizations and society as a whole. In the past, corporations focus on earning profit invariably, “Today, however, businesses must also reflect on the legal, ethical, moral and social consequences of their decisions” (Anderson 15). A growing number of people are keeping a watchful eye on corporations’ background whether it has a contribution to society instead of how much profit they have gained. However, corporate social responsibility has become a significant matter in the international business. The image of corporations depends on how much they take on social responsibilities. E.g. consumers are more likely satisfied with reliable global brands. Similarly, employees are more willing to work for good-welfare companies. “The brand manager uses consumer concern for business responsibility as a means for securing competitive advantage. At the same time a charitable cause receives substantial...
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...Chapter 2 Business Ethics and Social Responsibility Chapter Outline Introduction Business Ethics and Social Responsibility The Role of Ethics in Business Recognizing Ethical Issues in Business Improving Ethical Behaviour in Business The Nature of Social Responsibility Social Responsibility Issues Objectives After reading this chapter, you will be able to: • Define business ethics and examine its importance. • Detect some of the ethical issues that may arise in business. • Specify how businesses can promote ethical behaviour. • Define social responsibility and explain its relevance to business. • Debate an organization’s social responsibilities to owners, employees, consumers, the environment, and the community. • Evaluate the ethics of a business’s decision. Enter the World of Business The Leopard Did Change His Spots—They Grew The son of a wealthy brewery executive, Conrad Moffat Black was born August 25, 1944, in Montreal. After leaving home at age 18, he earned a history degree at Carleton University, a law degree at Laval, and an MA from McGill. An avid student of history, he has written several books (including an autobiography) about political figures such as Maurice Duplessis, Napoleon, and most recently, Franklin Roosevelt. Mr. Black purchased his first newspaper, the Sherbrooke Record, when he was 25 years old. Two years later, he added about 20 Canadian newspapers to his belt with the acquisition of the Sterling Company chain. Five years later, at age 33...
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...assignmenthelpuk@yahoo.com LO1 Understand key issues that impact on the licensed trade industry Brewing and the licensed trade: economic, social and legislative history Agreements: freehold; leasehold; tenancy Types of licensed premises: family; themed; community; country; town houses; branded pubs including franchises Future developments: national; EU influences Industry challenges/issues: the health agenda; responsible retailing; anti-alcohol lobby; smoking ban; violence; ethics; social responsibility; alcohol related disorder; gambling; pub closures; sustainability and the environment LO2 Understand the effective development and operation of on-licensed premises Design: interior and exterior design, ergonomics, customer and workflow, economic use of space, provision for family areas (indoor/outdoor) Regulatory constraints: licensing law; health authorities; the police; planning authorities; licensing justices; weights and measures; safety; risk analysis Profitable product development: food; liquor; games; Amusement with Prizes (AWP) and Amusement with Skills (AWS); profit and loss statement analysis Stock and cash security: Electronic Point of Sale (EPOS) systems; associated integrated software and paper systems; the prevention of fraudulent practices; till security; security of cash on premises and transference Staffing: structures; recruitment; training; retention; outstanding performance; best practice and successful units; the role of area management LO3 Be able to develop...
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...Competitive environment • The changes that occur in the general environment transcend organizations and industries • The competitive environment consists of the industry and markets in which an organization competes Some Interactions Between Businesses & Their Environment Customers Shareholders & Creditors National & Local Governments Media Suppliers Competitors Business Support Groups Wholesalers Public Opinion The Organisation Foreign Governments Social Activist Groups Local Communities Employees Adapted from K Davis & W C Frederick “Business and Society: Management, Public Policy, Ethics”, 5th Edition, McGraw-Hill, 1984 The General Environment • The figure shows the relationship between the organization and its external environment • Other things being equal, it is the competitive environment that has the greatest impact on the organization Figure 2.1 The General Environment • PEST analysis is useful for scanning the general environment • PEST is political, economic, social, and technological factors • PEST analysis can be used to identify weak signals that may point to a discontinuity shaping the environment • PEST provides a link between the general and competitive environment • Weak signals in the general environment can become forces for change in the competitive environment ESTEMPLE - expanding PEST DRIVERS Economic Social Technological TIME Health...
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...CONTENTS 1.0 Methodology Section 1 2.0 Introduction 2.1 Company History and Background 2.2 Mission and Principle 3.0 Stakeholder Analysis 3.1 Ethical theory Section 2 4.0 Dilemmas 4.1 Starbucks Cup Recycling 4.2 Starbucks Coffee Bean 4.3 The Dorosin Issue 4.4 Breastfeeding in Starbucks 4.5 Financial Loss 4.6 Starbucks Water Waste Section 3 5.0 Best practice 5.1 Official Website / information 5.2 Stakeholders 5.3 Environment 5.4 CSR – Corporate Social Responsibility Section 4 6.0 Recommendations 1.0 Methodology In this report will show that the ethical issues facing by Starbucks and the solution which can help Starbucks overcome the issues of Starbucks facing. Except researched the official website of Starbucks, but also viewing external agencies and individuals, journals and text books. Based on these sources, so author will be able provide an overview with objectivity of Starbucks organization. Besides, author appoints a stakeholder analysis, appropriate theory for state the better ways for Starbucks organization. In the beginning, it will show the company history, background and principles of the Starbucks organization. Based on these information can be enhance reader more understanding the Starbucks organization and find out what has been done or done in future and why Starbucks make these decisions. 2.0 Introduction Business Ethics can be define as the examination of the variety of problems that can arise from the business...
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