Case study
Chapter 8
Of course it is very difficult to work with the different generations, as sometimes they have extremely different way of thinking and style of working. However it is not very effective to work with only one generation and it is almost impossible.

As we saw from the text there is a huge gap between these two. So the workers of older generation might think that she is nothing but a kid who don’t know the rules of their company. Yet Terry is the superior of McCullen so it is his duty to do what his superior orders him (I am talking about the things connected with work and that are ethical.). So it is not right to ignore the word of Terry. On the other hand it is 21th century, which is the century of innovations, computers and technology. In order to do work more efficient and quicker people use these innovations. Firtsly we should take into consideration that McCallen has no higher education and it is difficult for his generation to learn something new and maybe they need more time for getting used to it. But they gave him a chance to learn computer skills, so he has to work hard on it in favor of the company.
In my opinion it is not right to dismiss one of the parties because they both are very valuable for the company. McCallen: because he has an experience and knows the company very well. Terry: because she will give a new spirit to the company. However if I were Dawn I will dismiss McCallen if he ignores my order to learn computer and work with them angain. In addition Terry should be more patience.

In conclusion both parties should understand that, they need to do some steps in order to make the environment of the workplace ethical and pleasant.