Company Q is limited by their leadership's focus on the ledger sheet at the expense of participation in the arena of social responsibility. As a company they demonstrate disregard for several groups of important stakeholders. Company Q is not a good corporate citizen evidenced by their denial to donate day old food and products when requested by the local food bank. Company Q does not have engaged employees; they fear potential fraud and theft in the handling of potential donations by their staff. Their decision to two close money losing store in higher crime areas of the city further reduces their public relations status in those areas, especially when factoring in job loss to the local population and leaving the area with limited or no easy access to a grocery store. The company has only recently started to carry organic and health conscious food items after being requested to do so by their clientele for many years. Company Q does not demonstrate a vision that includes social responsibility when dealing with their customers, employees and local communities. The focus is solely on maximizing profit for the company even if comes at the detriment of these primary stakeholders.
I recommend three areas Company Q can focus it's efforts and actions in order become a more socially responsible business entity. The first of these is to develop and effectively communicate a company code of ethics. This will allow the leadership of Company Q to start the process of engaging and empowering their employees. When the employees believe and experience the leadership acting ethically when running their business and set proper examples; the staff will do the same. The management of Company Q will gain trust in their employees through this process. This will provide many opportunities for Company Q to improve employee loyalty and engagement. Another advantage to Company Q is the