...Training and Development Paper HCS/341 June 4, 2013 Training and Development Paper Introduction Within the health care environment, it is crucial to have some form of training and development processes put in place. By having such a procedure available allows the company to evaluate the effectiveness of its performance along with identifying areas in which they are required to improve. In the health care field, there is little room for errors and, as such, an effective training process is necessary. Training and education are vital in the health care sector and when developing a training program employers need to be able to track and evaluate the effectiveness of said program, along with the measurement of their employees’ work performance. Importance of Training Training is a vital step when concerning not only new, but also existing employees. It is a method by which companies can ensure that employees will perform their tasks correctly, safely, and quickly. Contrary to what many employers believe, training employees is a solid investment for a company, rather than an unnecessary expense. For health care employers, it is even more necessary to make sure that employees are well-trained and educated as in this field one simple mistake could lead to the endangerment of a patient’s life. Educating the staff on certain rules and regulations, such as the Health Insurance Portability and Accountability...
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...HUMAN RESOURSE MANAGEMENT TRAINING AND EDUCATION IN HEALTHCARE By- Rohit Lakhmani Introduction Training and education in the healthcare industry is vital when it comes to the success of an organization. The healthcare industry is always changing, so it is critical that employees stay abreast of major changes through training. Proper training and education in the healthcare field ensures quality service. This paper will discuss why training and education is vital to healthcare, the importance of measuring competencies in healthcare, and describe the process for tracking and evaluating training effectiveness in healthcare. Training & Education There are many types of healthcare jobs available and most of them require some type of training and education. Therefore, it is critical that employees are properly trained and educated to fulfil the job requirements. Every action of the employee must be done in the correct fashion to protect themselves and the organization. Ensuring proper training and education can minimize error on an employee or company’s behalf. There are also state and federal standards that must be upheld by each healthcare organization and healthcare employee. For that reason, each employee must be properly trained and educated on these standards. This may prevent the company and employee from any lawsuits filed against them. Importance of Measuring Competencies Competence is the outcome of education and training. Measuring competence is valuable...
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... | | |MGT/431 Version 6 | | |Human Resource Management | | |Puerto Rico Campus | Copyright © 2009, 2008, 2006, 2004 by University of Phoenix. All rights reserved. Course Description This course focuses on the strategic role of human resource management, personnel planning and job analysis, personnel selection, performance appraisal, compensation, training, and development from the vantage point of the manager. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Noe, R. A., Hollenbeck, J. R., Gerhart, B...
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...assignment, the work of my group) and that, although I may have consulted others in the course of assembling material for the work, the finished article has been completed without help or participation of any other person (other than, in group assignments, other members of the same group). 2. The work contains no material drawn from unattributed sources. Student Signature ______Raymond Kwok_______________ Date Signed ______ 5-3-2016____________ Introduction I’m currently working in Holiday Inn Golden Mile Hong Kong as a Captain in an Italian restaurant for around two years, so I would choose this organisation to evaluate in this essay. Holiday Inn is belongs to IHG Group. The IHG Group is a huge organization so I would not evaluate the whole IHG group in here...
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...development (HRD) generally means the "integrated use of training and development, organization development, and career development so the individuals, groups, can improve organizational effectiveness and achieve the best performing result. The organisational strategy of Novotel has anticipated its expectations of clients for environmental matters and corporate social responsibility. Human resource development requires the employees within the Novotel to obtain their skills during the training session to provide a better service to the clients to meet their expectations, which is closely connected with the organisational strategy. Different organisations have different goals and strategies, specific human resource development activities are planned and implemented by the organisations based on their strategies (Carole Tansley and Sue Newell, 2007). Strategic human resource development (SHRD) focuses on integrating HRD activities with organizational goals and values to develop core capabilities that enhance firm competitive advantage (Jia Wang, Holly M. Hutchins and Thomas N. Garavan, January 2009). It is necessary for us to consider the integration challenges of organisational strategy and human resource development. Even if the organisation planned very well, it still has some gaps for organisation to effectively integrating and matching their human resource development with organisational strategy, how to design the training program that can fix the real problem of the trainee and...
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...Task 2 Situation B (Objective 310.2.3-08) Develop an ethics program for a company Task A – Develop an applicable standards and procedures section that includes four elements of acceptable or unacceptable behavior found in a code of ethics. Professional Behavior. All employees are expected to act in a professional and courteous manner when in the company of customers, clients, co-workers, supervisors, and in the general public when performing company business and duties. It is through this professionalism that the best in an individual can show through. Professionalism builds character, respect, dignity, and self-worth. Teamwork and cooperation between colleagues will build the best holistic outcome in what we do. Tobacco Use Tobacco use by employees will not be tolerated on the grounds of Company X, except in the confines of their own personal vehicle. This policy is to include smokeless tobacco. Tobacco use in a personal vehicle will be conducted on the employees scheduled break time. Littering of tobacco by-products will also not be tolerated, and if caught, employee will be cited for littering by local law enforcement. Usage of tobacco products will also be prohibited in the confines of Company X’s vehicles. Gifts Employees of Company X are prohibited from accepting any gift from a business partner, competitor, or public government official (foreign or domestic), in the excess of twenty-five dollars. Some entertainment is allowed, however, like...
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...the right method of training for a wide diverse employees can be a vast challenge for Clapton Construction Commercial. These methods can be higher cost effective than somewhat others methods. Although, making the right decision to best prepare employees will benefit them with a transferable skill including accommodates wide varieties of knowledge of their new duties and positions. The team listed different types of training methods below to be knowledgeable about the type of media, learning principles, training for learning skills or facts, including effectiveness of methods. Training Methods Types of Media Web Seminar Web seminar training employees can be an option to set their objectives including measure their learning abilities. Trainers can design a type of webinar to be interactive by using all the resources availability of the web software. Furthermore, webinar can show features of visuals including some considerations among contributors with software capable of screen chat otherwise video conversation. Classroom Training Classroom training is another effort to keep costs down by appointing one trainer including minimal training materials. The consulting team recommends perhaps one coach or trainer to handle a class of 15 to 25 employee trainee’s presence interactive including materials uses. Classroom training will provide feedback to management to what they have learned and possibly enhancing pre and post valuation training. Off-the-Job Training Off-the-job...
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...Training and Development Gabriel Alcala HCS/341 11 June 2012 Professor Lee Hoffman University of Phoenix Training and Development The textbook definition of training is defined as instruction or skill development. To countless employers in the workforce, “training is a means of meeting regulatory or legal requirements” (Burnson, 2011). However, the concept of training has many dimensions. It is more than just about learning a skill. Training is an educational process that can affect factors such as productivity, quality, and teamwork. It also plays in factors of individual development relevant to empowerment, alignment, liability, risk, as well as professional development. No matter what type of profession an individual enters, training and development is necessary to further complete their skills to be successful. The health care industry is a complex field that requires extensive education and training in addition to personal daily progression. The numerous and diverse workplaces that healthcare professionals are found in make training and development just as varied. Large and small medical practices, hospitals, therapy centers, and testing facilities all require employees skilled in specific tasks as well as administrative functions. Some basic and necessary functions an individual in the health care industry is expected to have are interpersonal skills and administrative production. Interpersonal skills among the staff are necessary for the organization...
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...access to. It is important that you use the resources and information available in order to conduct your own independent reading to help you answer the questions. The School Social Enterprise Group is struggling to effectively market their fund raising activities for the coming term. As non Business Studies students they are finding it very difficult to understand how to develop a meaningful relationship with their target market. You have been asked to develop a training presentation for them to assist the group in understanding how to develop Relationship Marketing strategies. You are encouraged to use Boots as an organisation to base the presentation on but may select another organisation if you wish. The School Social Enterprise Group is struggling to effectively market their fund raising activities for the coming term. As non Business Studies students they are finding it very difficult to understand how to develop a meaningful relationship with their target market. You have been asked to develop a training presentation for them to assist the group in understanding how to develop Relationship Marketing strategies. You are encouraged to use Boots as an organisation to base the presentation on but may select another organisation if you wish. Task One PASS (P1) Describe the meaning of relationship marketing Describe the meaning of relationship marketing P1/a Explain the term ‘relationship marketing’ P1/b Explain the term ‘brand loyalty’ P1/c...
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...of a s What is an occupational safety, health and environmental professional? To perform their professional functions, safety professionals must have education, training and experience in a common body of knowledge. Safety professionals need to have a fundamental knowledge of physics, chemistry, biology, physiology, statistics, mathematics, computer science, engineering mechanics, industrial processes, business, communication and psychology. Professional safety studies include industrial hygiene and toxicology, design of engineering hazard controls, fire protection, ergonomics, system and process safety, safety and health program management, accident investigation and analysis, product safety, construction safety, education and training methods, measurement of safety performance, human behavior, environmental safety and health, and safety, health and environmental laws, regulations and standards. Many safety professionals have backgrounds or advanced study in other disciplines, such as management and business administration, engineering, education, physical and social sciences and other fields. Others have advanced study in safety. This extends their expertise beyond the basics of the safety profession. Because safety is an element in all human endeavors, safety professionals perform their functions in a variety of contexts in both public and private sectors, often employing specialized knowledge and skills. Typical settings are manufacturing, insurance, risk management, government...
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...New Employee J.J. Cervantez HRM/240 October 23rd, 2011 Scott Lodge New Employee Training o Needs assessment: What types of issues might indicate a need for training? For starters, a clear issue would be if you were to hire an individual that possessed the leadership skills your company is looking for but this person was not that familiar with your industry. Sometimes companies will hire from outside the company to get a fresh pair of eyes for their operation. Another instance would be if the person hired had just graduated with a masters in your industry but lacked the experience for running an operation from the get go. This person will need a formalized training program that is designed to give him/her the knowledge to be successful in the operation. From what sources would these issues be identified? The Human Resource department that was responsible for hiring this individual would have already identified these issues and have a formal plan in place for when this person came on board. If you were a training manager, how would you prioritize training needs from these sources? Once I have found out what this person did or did not know skill wise, I would start working on the training schedule with this person to make sure that he or she is on track to learn the necessary skills they need to do their job to the fullest. I would already have a map and time frames in place of what this person needed to learn in all departments to operate...
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...evaluating group and team behavior; assessing their organizational structure and determining its effectiveness, assessing its leadership and determining its effectiveness; and evaluating alternative methods to managing change in the newly designed organization. Successful managers must learn the importance of creating functional and effective structures, processes, and understanding and managing the human side of the organization as this will enable people to effectively work together to achieve agreed upon goals. Therefore, this integrated term-long case is designed to give you an opportunity to design an effective organization. After reading and responding to the case questions, students should be able to: * Assess an organization’s mission statement and tie said mission to the organization’s goals. * Evaluate an organization’s culture and suggest a culture that promotes creativity. * Identify the factors responsible for creating and transmitting organizational culture and for getting it to change. * Identify and suggest effective techniques for motivating employees. * Suggest and describe some of the steps needed to manage diversity in the workforce and their effectiveness. * Explain the basic characteristics of organizational structure (i.e. hierarchy of authority, division of labor, span of control, line versus staff, and decentralization). * Evaluate the different approaches to departmentalization-functional organizations, product organizations...
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...Landslide Limousine - Training Plan When putting together a training plan, many factors need to be addressed. The needs of Landslide Limousine need to be analyzed. The environmental, organizational, demographical, operational, and individual needs need to be analyzed so that all of these are incorporated into the training plan. The methods of training need to be addressed. What media will be used in the training, the learning principles, how employees will learn skills or facts and the effectiveness of the various methods. Along with the above, training must be evaluated for effectiveness. What criteria will be used to assess training? Pretests are a method of testing training. Landslide Limousine will need to monitor and observe training, collect feedback from trainees, and then implement the feedback given. Following is a training plan for Landslide Limousine: Needs Assessment Landslide Limousine will first need to complete a needs assessment for their training. The first assessment will be environmental. Landslide Limousine will need to determine what impact unions will have on their business, and their training. Landslide will also need to determine what the effect of the economy will have to their business and training. Finally, with the environmental assessment, Landslide will need to be familiar with all laws, local, state, and federal that will need to be included in their training, as well as that will impact who, what, when, where training occurs. The next...
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...Training and Development HCS/341 September 26, 2011 Sharon Matthews Training and Development Definitions Dictionary.com (2009) defines training as, “to make proficient by instruction and practice, as in some art, profession, or work”. Development is described as the act or process of learning, growing, progressing, maturing, or evolving (development, 2009). To this end training and development would be characterized as to learn, grow, progress, mature, or evolve by instruction and practice. In order to succeed in anything everyone must be trained and skills must be developed. As we grew up we were taught and our skills were developed, as adults we should be constantly learning and developing new skills to further our knowledge, and assist us in our home lives and in our chosen profession. Education in Health Care Companies realize that having a well educated workforce is vital to the success of the organization. A health care facility is no different. Well educated, well trained staff is vital in the health care field as health professionals have an enormous responsibility for the health, well-being and survival of others. It is therefore imperative that medical staff be well trained at gathering and retaining information and applying that information to the treatment of others. The health care field is constantly changing and growing with new discoveries and developments. It is necessary to have a basic education that can be furthered with continuing education to keep...
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...Security Engineer IT Security Engineer Needs to monitor compliance with the security directives ,and overall policy to ensure IT effectiveness. Needs to monitor compliance with the security directives ,and overall policy to ensure IT effectiveness. Use results and feedback from various other sources to form a system budget enquiry that will help with financial planning Use results and feedback from various other sources to form a system budget enquiry that will help with financial planning Helps ensure the programs uptake and success. Helps ensure the programs uptake and success. Privacy Security Professional Privacy Security Professional Security Manager Security Manager Need to ensure that awareness and training requirements are established within the organization’s position and ensure that staff receives effective professional development services. Need to ensure that awareness and training requirements are established within the organization’s position and ensure that staff receives effective professional development services. Can help identify training sources, evaluate vendor based and other training sources and aid in the development of awareness and other training materials. Can help identify training sources, evaluate vendor based and other training sources and aid in the development of awareness and other training materials. Disaster Recovery Plan: A Risk Management Strategy The Big Lotts Security Association, a fortune 500 organization...
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