...Evaluating Business Communication BCOM/230 July 28, 2013 LaToyia Tilley Evaluating Business Communication In this course I have been taught different types of communiqués in business situations; formal and informal based on the context of the communiqué and the intended audience. I recently participated in a team project where we were instructed to send communiqués to four audiences based on the purpose of the communiqué and the receiving audience while projecting the senders leadership style; for the following I will be evaluating the four communiqués my team submitted. In the communiqué sent to the CEO of Riordan Manufacturing, John, the accounting manager, was to advise the CEO of the financial instability of JJJ Company and recommend not moving forward with the acquisition. For this communiqué our team collectively agreed that a formal memo would be the best communication for the audience and purpose, I stand by this decision. The memo was a more formal approach as it was intended for the CEO, which showcased his leadership style more direct and to the point. The structure and layout of the memo was assembled with less of a personal feel as is seen common in e-mails or text to a coworker. The information conveyed in the memo was factual pertaining to the purpose of the memo in regard to the financial instability of JJJ Company. I do not think this memo shared too much or too little...
Words: 658 - Pages: 3
...Evaluating Business Communication BCOM/230 During week four, our Learning Team was assigned with writing several business communication reports to several different levels of management within the organization. There was a communication from the Accountant Manager to the CEO, Staff Accountant to peer, Staff Accountant to Sales Manager and Accountant Manager to the Ad Hoc Committee. In the communication from the Accountant Manager to the CEO, the message was conveyed appropriately, the communication was sent in a formal report, which was appropriate for the audience, the communication was appropriate level, the leadership style affected the communication, and the communication was ethically sound and did not share more information than needed. All communications in the report sent relayed the intended messages very well. However, the communication from the Accountant Manager to the CEO is a great example of a formal communication. At first, the communication was going to be sent as a memo, but after careful consideration, a formal report was created instead. This was the best form of communication sent to the CEO due to being the appropriate level for his position within the company. The report was written using very good word choices for the audience. There was not a lot of accounting jargon used or the use of overly big words. The report was well worded for anyone at any reading level to have read. However, well written the report could have had some visible numbers to...
Words: 504 - Pages: 3
...Evaluating Business Communication Aniushka Caraballo Reimondez BCOM/230 May 16, 2011 Jennica Moore Evaluating Business Communication For this evaluation I choose the financial report of JJJ Company and after reviewing the report a can conclude that when it comes to the transmission of the message, this report conveys a clear message: do not acquire JJJ Company, the report was clear and to the point. Because of the nature of the information presented (graphics and numbers) I do not consider that any other type of communication would had been as effective as a financial report; a memo can provide information regarding why not to move forward with the acquisition, however the level of detail and the use of graphics is not found in the memo, the same would go with an email or a letter, that is way I think that the financial report was the right choice to present this information. Being the audience the CEO of the company, he require facts represented by numbers and graphics, however they need to be presented in a clear matter so the information can be understood clearly and any questions that the CEO might have are answered; this report presented simple yet clear facts on why not to move with the acquisition, and using the information presented the CEO should be able to move make a conscience decision regarding the acquisition. In order to improve this report I consider that the wording should be review, although the financial report is clear I would make sure to avoid...
Words: 496 - Pages: 2
...In this course we have learned about different types of business communiques that are used formally with communicated with other business partners. The communiques that we learned about are email, memo, powerpoint presentation and report. First let’s talk about emails and how effective they are within the business. When it comes to how well it conveyed the message well the status of how the due diligence is was not clearly the focal point of the message and the recommendation overshadows the message that is trying to be conveyed. It was the right type communication to be used. Emails are best for when talking between peers because is not a formal message. The ethical implications are the sharing of information over an email can be seen by others if the email is hacked or if your peer decides to show someone that they shouldn’t have. The information could be that shouldn’t be seen by any other person other than your peer. Then we have a formal written memo to the Chief Executive Officer. The message was very forward about not moving on with the investment. A formal memo is the best way to talk to such a high authority within your company. It shows the professionalism within yourself to your higher making it look like you know exactly what you are talking about and believing in what you are saying to them. Next there is the powerpoint presentation. With the powerpoint presentation it is very easy to read and understand with the slides and animations. It flows very well making...
Words: 384 - Pages: 2
...technology has offered business organizations multiple methods to communicate. Some forms of communications are more effective than others. Communication is one of the most important elements of a successful business. When writing a business communication it is crucial that you know who the members of your audience are and communicate with the visible purpose. Effective communication achieves its objective to persuade, respond or gain information by considering the style, format, purpose, organization and by tailoring the communication style to meet the audience requirements. Purpose Learning Team A was given five different accounting scenarios with limited amount of information on the JJJ Company, Riordan Mfg, Ad hoc Committee, CEO and the employees. Each team member was assigned a role from the accounting scenario and instructed to write and effective communiqué based on that roles. The communiqués could be n the form of a formal memo, email, power point, and text message. The types of communiqués were based on the information, i.e., formal, informal, long report, short report format, email, power point presentation, or memo, etc. Then each team member had to evaluate the business communication written by the other members and determine its effectiveness by using the following questions as a guide. 1) How well did the communication convey the intended message? 2) Would another type of communication have been more appropriate? Why? 3) Is the communication at the appropriate...
Words: 1082 - Pages: 5
...Evaluating Business Communication Eric Butler BCOM/230 August 24, 2014 Fran Carter Evaluating Business Communication The assignment Team B completed was one that gives perspective of business communication to individuals as insight of how to write a communique to others in the business setting. It use scenarios, where employees in a business environment has to inform their coworker of the results from a report conducted by the accounting department, for the purpose of a possible acquisition of another company. The different scenarios includes examples from various channels to deliver the message for its intended purposes. The assignment by Team B was an exercise to give practice to team members, to write business communication and to review and learn from the feedback from the instructor. It also allow the team members to analyze the completed work and use as a learning tool. Each communique had a purpose which focused on the communication, from individuals in the accounting department. Each member from B Team were to write a communique using one of the scenarios provided by the assignment guidelines, as an employee in accounting, representing the company considering to acquire the other. The purpose of this summary is to evaluate the communiques by Team B and its effectiveness to its readers. The evaluation will also cover areas such as, appropriateness, style and channel, and suggestions for a more effective message. The first thing one might find important in this...
Words: 717 - Pages: 3
... • Identify channels for business communications • Evaluate credibility and validity of sources of information. • Develop effective arguments The information addressed within our Weekly Reflection will provide direction for effectively distinguishing between formal and informal business communication channels. In addition, Learning Team A agrees that identifying the proper business communication channel will ensure the appropriate channels are used and messages are transmitted efficiently through the communication process. Lastly, Learning Team A will also address how the weekly topics relate to our field of business. Team A: Identify channels for business communications In efforts of identifying the various channels for business communication Learning Team A was able to relate to and understand collectively the various forms of communication used within business. We all share the common fact of possessing secure employment; however, the areas of business vary from entrepreneurship, management, and the medical field. Considering our areas of employment differ with regards to the area of business in which we all specialize in, they all come down to the some of the same channels for business communication. Two primary channels of business included face to face and email communication. Within entrepreneurship, management and the medical field utilizing the benefits of face to face and email communication is most effective. In the area...
Words: 1013 - Pages: 5
...Evaluating and Selecting Communication Channels MGT/521 One of the most important characteristics of successful relationships is the use of effective communication. Effective communications are characterized by achieving both the successful transfer as well as the understanding of meaning of the information being communicated to the greatest degree possible (Robbins & Judge, 2011). Understanding the functions of communication and the elements of the communication process itself will maximize the probability that messages communicated will yield the highest degree of understanding of the intended meaning by the recipients. A critical element of the communication process that influences the degree of understanding of meaning as much as the formulation of the message itself is the communication channel selected for its delivery. The focus of this paper will be on evaluating and selecting a communication channel based on the nature and complexity of the message to be delivered. The selection of communication channels and the reasons for their selections in the following essay are based off the three Communication Channel Scenarios located on the student website. Evaluating and Selecting Communication Channels Scenario 1 As the Marketing Manager for a new beverage product that has done well in the United States, I’ve been directed by the Vice President of Operations to develop a strategy within one week to enter the product into the global market...
Words: 1923 - Pages: 8
...The first two weeks of this course have had several objectives. Some of the objectives of the first week include: evaluating individual characteristics of employees, determining managerial methods based on individual employee characteristics, and analyzing the influence of individual characteristic on organizational performance. Week one focused on individual characteristics of the employee. The second week of the course has had the following objectives: determining strategies that will increase the motivation of the employees and creating a more efficient organizational communication. One of the discussions we were comfortable with revolves around efficient communication in the organization. Difficulties challenge managers to have an efficient communication system within an organization because of the unpredictable ideas and diversity commonplace today. However, although challenging to design a good communication system; if it succeeds, then the company has more chances of reaching positive employee relationships. A topic that seemed difficult to discuss, refers to determining managerial methods based on individual employee characteristics. The students suggest that managers would not find it easy to calibrate their actions based on employees’ behaviors. From the objectives that were discussed during both Weeks’ readings, we learned that in any type of business there are diverse individuals with different personalities and approaches to problem solving. That diversity merits...
Words: 649 - Pages: 3
...Checklist for Evaluating Internal Controls Lisa Cook ACC 544 October 31, 2011 Bret Mann Checklist for Evaluating Internal Controls Internal Control is to assist companies with reviewing and assessing its accountability within the organization. Internal controls are best practices for an organization that sets the tone and its main purpose is reducing business risk by controlling loss because of the misuse of the company’s assets. Fraud is sure to be detected through internal controls as well as help with the accuracy of its financial reporting. This analysis will provide a comprehensive checklist for evaluating internal controls and show how to apply the checklist to outline phases of the control evaluation. Evaluating Internal Controls Checklists The Committee of Sponsoring Organization (COSO) defines controls as the “process, effected by an entity’s board of directors, management and other personnel, designed to provide reasonable assurance regarding the achievement of objectives in the following three categories: * Reliability of financial reporting. * Effectiveness and efficiency of operations. * Compliance with applicable laws and regulations. Internal control is designed to achieve objectives in various categories” (Louwers, et al, 2007, p. 149). The purpose for an internal control checklist is to analyze the efficiency of the organization’s controls in place, document the controls, and make recommendations and necessary improvements. Management...
Words: 785 - Pages: 4
...skills areas do you need to demonstrate? Your mentoring relationship How to record your experience in the logbook The skills guide Personal effectiveness skills Leadership skills Business skills Technical skills 3 4 6 7 8 10 11 12 13 14 15 MICHELLE ROACH CPA 2 Practical experience requirement Did you know? Our studies show that members consistently perform better in their segments when they are enrolled in the practical experience requirement The practical experience requirement of the CPA Program gives you the opportunity to use the knowledge and skills gained in your education and apply them in your workplace. Combining your education with mentored practical experience will give you the opportunity to develop and demonstrate highly sought after technical and soft-skills that will benefit your entire career. Starting your practical experience requirement means that you are one step closer to your goal of becoming a CPA. CPA Australia recommends that you start the practical experience requirement and the professional level segments at the same time, if you are employed in a relevant role. What are the requirements? • complete a minimum of three years of relevant full-time or equivalent part-time work experience • demonstrate competence in 16 personal effectiveness, leadership, business and technical sub-skills to a CPA, FCPA or equivalent full member of an International Federation of Accountants (IFAC) member body What do I have to do? • find out if your...
Words: 7844 - Pages: 32
...SERVICES MANAGEMENT NOTES FOR 1ST WEEK Francisco T. Africa PROMOTIONAL TOOLS: The promotional tools available to any firm are typically classified into: 1. Personal selling – direct communication with an audience through paid personnel of an organization or its agents in such a way that the audience perceives the communicator’s organization as being the source of the message; 2. Advertising - is a non-personal form of communication intended to persuade an audience (viewers, readers or listeners) to purchase or take some action upon products, ideals, or services. 3. Sales promotion - Media and non-media marketing communication are employed for a pre-determined, limited time to increase consumer demand, stimulate market demand or improve product availability 4. Publicity - At its core, publicity is the simple act of making a suggestion to a journalist that leads to the inclusion of a company or product in a story Personal selling is differentiated from the other promotional tools in two ways: 1. Personal selling is personal communication, whereas advertising and sales promotions are non-personal. 2. In personal selling, the audience perceives the message as being delivered by the organization, whereas in publicity, even when it is in the form of personal communication, the audience typically perceives the media, not the organization, as being the source of the message. SALES MANAGEMENT PROCESS: Sales management is simply management of an organization’s...
Words: 935 - Pages: 4
...Evaluating Business Communication BCOM/230 January 30, 2012 Evaluating Business Communication The learning team assignment for the previous week has a formal memo sent to William, the CEO; a regular memo sent to Mark, the sales manager, and Dana, the marketing manager; and an email to the accounting department. These communiqués were to inform the individuals about the accounting team’s findings on JJJ Company’s files. Upon reviewing each communiqué from the previous week’s learning team assignment I have made the following evaluations. Each communication seemed to clearly convey the message of not moving forward with the acquisition of JJJ Company. The risk of acquiring JJJ is too great of a risk to take for Riordan at this time. The memos and email covered the unstable finances of JJJ Company and discussed the possibility of finding other channels to advance the growth Riordan Manufacturing. Other forms of communication may not have been better, but attaching JJJ’s financial reports to the memos may have benefitted the managers. The managers may not understand the financial reports, but the accounting team could have highlighted the information used to determine if JJJ was financially stable or not. Attaching these reports may have allowed for a better understanding of how the accounting team made the decision. The forms of communication were appropriate for the intended audiences and were kept professional. The individuals had all worked together before...
Words: 308 - Pages: 2
...operating as a high performance team. Within every team, effective communication is extremely crucial between all members in order to see the success of the company. A divided team will not be able to stand against the fiery problems that arise within an organization if the foundation is not solid. In this paper I will be elaborating on communicating in teams, the organizational change, and organizational culture. Communicating in Teams Communications is the lifeblood of all organizations, so organizations are keeping pace by adopting social media and other emerging channels into their communications toolkit (McShane & Glinow, p. 260). It’s nearly impossible for an organization to stand without first laying a solid foundation of effective communication. While establishing effective forms of communication the leader has to make sure that they enjoy helping the team members develop into leaders themselves, by creating climates of support and accountability rather than blame (Pearce, 2007, para 8). Take steps to help team members grow into their jobs by learning new skills, and train them to take on more challenging tasks and responsibilities. Praise, them either privately or publicly depending on the circumstances, for jobs they have done well (para 8). Make them aware that you have confidence in their abilities and support the decisions that they make on their own. Effective interpersonal communication depends on the sender’s ability to get the message across and...
Words: 1294 - Pages: 6
...Evaluating Business Communication Eric Ruth BCOM/230 April 21, 2014 Jamie Barmach Evaluating Business Communication After reviewing the communications from the Week Four Learning Team assignment I felt that the finished communication was well prepared. The one question I have was how did our assignment compare to the other learning teams because we had only three members on our Learning Team. The first communication in our report was the Accounting Peer Memo. The memo did convey the intended message that JJJ was not a good investment for the company. The message could of contained more language that accountants use, as this is a communication from an accountant to other accountants. This type of communication was the most appropriate because any other form would not have as effective, for example an email would not have appropriate enough to convey the message professionally enough. The one thing that I would change to improve this communication would be to add an indentation at the beginning of every paragraph to make the look more professionally written. There were no ethical implications in this memo, because it was written by the head of the accounting department to the accountants in the department all were privy to the information. The memo shared right amount of information...
Words: 492 - Pages: 2
