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Events

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Submitted By rachada
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EM304 Revision questions
(from Getz 2012, End of Chapter Study Questions)

NB: See accompanying PowerPoint slides for Answer slide guide

Chapter 1: Study Questions p. 35. * Define event studies and explain why it is, or is not, an academic discipline. * What is the core phenomenon of event studies, and whose experiences are we interested in? * Discuss major forces shaping planned events and resulting trends and issues.

Chapter 2: Study Questions p. 69 * Define ‘event’ and ‘planned event’.

Chapter 6: Study Questions p. 219 * What are the behavioural (conative), emotional, (affective) and mental (cognitive) dimensions of ‘experience’? * Why are corporations so interested in event experiences, within the context of the ‘experience economy”? * Describe the model of planned event experiences, and specifically define ‘liminal’ and ‘liminoid’ in this context, drawing on anthropological theory.

Chapter 7: Study Questions p. 245/246 * What is program and service quality, and how can they be measured or evaluated? * Describe ‘service blueprinting’ as an event design tool, including reference to ‘the cast’. * Why and how can planned-event experiences be made more liberating?

Chapter 8: Study Questions p. 268 * Briefly explain the antecedents as listed in Figure 8.1 Antecedents and decision-making process ( Getz, 2012) * Discuss two of the barriers or constraints that shape a person’s desire and propensity for certain event experiences. * Explain loyalty, novelty seeking and nostalgia in the framework for studying event decision-making.

Chapter 9: Study Questions p. 306 * What is 'capacity management' for events? Give examples. * Why are events unique in terms of risk management? Explain the research and evaluation necessary to support risk planning and management. * What research,

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