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Evolution of Amazon.Com

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BIS/219 | Evolution of Amazon.com |

The 21st century has introduced many new forms of technology to the world. One that has captivated all of us at some point or another is the internet. The ease of research and shopping has drawn consumers to the computer in search of quick answers and next day shipping. Many companies have jumped on the band wagon, converting their products to an online format and making special deals available to consumers willing to use their online shopping centers. One such company that has all but surpassed the rest is Amazon. They have built an empire with online access to almost anything consumers’ request, primarily known for music and books. Their prices are some of the best and most competitive in the nation, and their customer service is rival to some of the number one customer service companies in the world. In this paper, we will discuss Amazon.com and the impact they have had on today’s retail cyber-highway.
Leading Online Retailer

In 1995 when Amazon.com opened for business on the World Wide Web, the company’s main focus was to offer the “Earth’s Largest Selection” of books, music and video’s according to Amazon.com’s website. The founder left his job on Wall Street and began writing his business plan that consisted of 20 items that could be sold on his site and set out to create the largest selection on earth of books, videos, music and more. In the company’s 15 year history, they have mastered the online retail market and have expanded to offer every type of product available for sale to the general public. They have also expanded into the area of Web services, Marketing and promotions, S3, EC2 and Mechanical Turk. According to the investor relations at Amazon.com third quarter forecasts, the projected 3rd quarter sales for the retail portion was forecasted at 1,591 MM for books, music, video games and software.

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