...October 1, 2013 Binford Tools Inc. 1234 Annapolis Dr. Plumville Pa, 65790 Dear Binford Tools, Lee Valley Tools would first like to thank you for your recent submission of your new midrange hand plane to be sold through its retail stores, website, and catalogs. It can see that you have put great thought and time into manufacturing a fine wood-working instrument. With that said, on behalf of Lee Valley, I regretfully am writing to inform you that it will not be accepting your tool into the family of Lee Valley woodworking tools. While your tool is a fine specimen, it does not meet the criteria Lee Valley has put in place to keep it at the top of the industry. The evaluation criteria are as follows: • Quality of Materials • Precision Manufacturing • Innovative Designs • Cost Quality of Materials: After extensive testing of your product, testers have noticed flaws that could lead to it wearing down quicker then they’d like to see. The steel used for the planer is lacking the durability needed to hold up to the constant use by our customers. The edge must hold its sharpness for much longer than what is being seen through testing. Precision Manufacturing: With the use of lower grade steel, the testers see that thinner irons were used which create more vibrations when pulled across the wood surface. These vibrations affect the quality of finish, which from our products, needs to be of the highest quality. Innovative Design: Lee Valley takes pride in upholding...
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...Business Letter Writing The Importance of Letters Commercial correspondence is the correspondence you share with another party during the course of or in continuation of a business transcation. It is a very important part of business, primarily because it is a form of written documentation. It gives statement of objectives. Commercial correspondence is not only important to business; it is a critical aspect of business. Commercial correspondence acts as a reference point for any queries. A business letter is a formal way of communication between two or more parties. Business letter should be terse, clear and to the point. Businessmen are busy people, and have no time to read long, rambling and confused letters. Despite the popularity of faxes and e-mails letters are still a very important method of communication. Letters develop relationship, between friends, colleagues, important business contacts, even strangers. The nature of the relationship is reflected in the tone and style of the letter. Letters represent your company’s public image and your competence. Letters are more personal than a report, yet more formal than memo and email. Letters constitute an official legal record of an agreement. Letters provide a wide range of corporate information. Letters are ambassadors for you and for your organization; you cannot put across your message in person, so your letter acts on your behalf. Ensure that your letters portray you as a appropriable, caring, efficient and professional...
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...BUSINESS LETTER STYLES Seven letter styles have been established for use in business offices.. 1. Full block-All lines of typing begin on the left hand margin. There are no paragraph indentions. Letters that are typed in the full block style are always single spaced EXAMPLE: 2. MODIFIED BLOCK STYLE In this style the date line , the complimentary close and the signature are aligned with the right margin. All other parts except the letter head, printed matters starts from the left division. Between the parts and paragraphs of the body of the letter double spacing is given whereas there is a single spacing within each part and paragraph EXAMPLE: 3. Semi block- This is like the block style except the paragraph of the letters are indented and complementary close are placed at the right margin EXAMPLE: 4. INDENTED STYLE Oldest form of business letters. This require first line to begin at the margin and the subsequent line to begin five spaces away from the beginning of the previous line. A comma follows each line and a full stop is put after the last line. EXAMPLE: 5. Hanging Indented (Inverted)-The hanging indented style is identical the semi block format except that the first line of each paragraph is typed flush with the left margin and all lines following are indented five spaces. This style is usually seen only in advertising letter, where it’s unique paragraphing catches the eye. EXAMPLE: 6. Memorandum Style Memos are short internal...
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...Technical Writing/Business Communications/Letters Professional and Technical Writing/Business Communications/Letters Business Letters Business letters are written messages to a person or group within a professional setting. Business letters are used when the writer would like to be formal and professional. Letters may vary in length depending on the writer's objective, purpose, and message of the letter. The letter can address anyone including, but not limited to: clients and customers, managers, agencies, suppliers, and other business personnel or organizations. It is important to remember that any business letter is a legal document between the interested parties. These documents can be held for up to seven years, so it is important that all information is honest and legitimate. The Difference Between a Business letter and other letters The main thing that differentiates a business letter from other letters is that a business letter is a legal document. The writer can be held liable for anything written in the letter. For example, if it is stated that a project will be completed by a certain date in a business letter, the project legally must be completed by that date. However, if the project can't be completed by that date, another letter can be written stating that the project is behind schedule and why. For this reason, business letters must be written differently than letters used for personal use. A business letter is...
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...ENG 315 WK 10 ASSIGNMENT 4 JOB APPLICATION COVER LETTER To purchase this visit here: http://www.activitymode.com/product/eng-315-wk-10-assignment-4-job-application-cover-letter/ Contact us at: SUPPORT@ACTIVITYMODE.COM ENG 315 WK 10 ASSIGNMENT 4 JOB APPLICATION COVER LETTER ENG 315 WK 10 Assignment 4 - Job Application Cover Letter Are you looking for employment or advancement within your current job? Completing this assignment will help you name and identify the skills and abilities that will move your career forward. Develop a Job Application Cover Letter that highlights and emphasizes why you are the person most suitable for your ideal role. Use the general writing guidelines on p. 277-278 in the text for structural and content guidance. (Examples can be found on p. 274, Figure 14-7, and on p. 279, Figure 14-8.) The message should take the form of a business letter; however, you will submit your assignment to the online course shell. The job letter / application message must adhere to the following requirements: 1. In terms of content: 1. Highlight relevant background and job history information. 2. Emphasize significant qualifications and exclude nonessential ideas. 2. In terms of format: 1. Follow proper letter formatting techniques, per business letter format. 2. Use an appropriate and professional greeting and closing. 3. In terms of style: 1. Use simple language. 2. Use relatively short sentences with sufficient variety. ...
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...------------------------------------------------- Business letter It is a formal letter and can be used as a formal thing. or between such organizations and their customers, clients and other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of contents, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a permanent written record, and may be taken more seriously by the recipient than other forms of communication There are two main styles of business letters: 1. Full block style: Align all elements on the left margin. 2. Modified block style: with other elements on the left page margin. ------------------------------------------------- [SENDER'S COMPANY NAME] ------------------------------------------------- [SENDER'S ADDRESS*] ------------------------------------------------- [SENDER'S PHONE] ------------------------------------------------- [THE SENDER'S E-MAIL] ------------------------------------------------- ------------------------------------------------- [DATE] ------------------------------------------------- ...
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...INTRODUCTION TO BUSINESS WRITING Correspondence is essential in establishing and confirming transactions in commerce, it reflects you or your business. Therefore what is written and how it is expressed is as much a part of business education as accountancy and economics. Definition of a Business Letter The business letter is the basic means of communication between two companies. It is estimated that close to 100 million Business Letters are written every workday. It is a document typically sent externally to those outside a company but is also sent internally to those within a company. Purpose of a Business Letter The first question for any writer should be, "Why am I writing?" "What is my goal or my purpose for writing?" For many writing contexts the long–range purpose of writing is to communicate to a particular audience. In order to communicate successfully to your audience, understanding your purpose for writing will make you a better writer. Purpose is the reason why you are writing. You may write a grocery list in order to remember what you need to buy. You may write a laboratory report in order to carefully describe a chemistry experiment. You may write an argumentative essay in order to persuade someone to change the parking rules on campus. You may write a letter to a friend to express your excitement about her new job. Notice that selecting the form for your writing (list, report, essay, letter) is one of...
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...------------------------------------------------- ENGLISH SKILLS FOR INTERNATIONAL BUSINESS COURSE SYLLABUS SEMESTER 3, 2013 INSTRUCTORS 1/ Ngo Thi Tuyet Mai (Assoc. Prof, Ph.D) Email: maingotuyet@yahoo.com Phone: 0904324282 2/ Tran Thi Thu Trang (M.A) Email: trang.tranthithu@gmail.com Phone: 0989886107 3/ Nguyen Bich Ngoc (PhD. Fellow) Email: bichngoc159@gmail.com Phone: 0919956929 CLASS HOURS: | 1-3, Monday, D2-203 | OFFICE: | Building 7, Room 307 & 310 | OFFICE HOURS: | Appointments are usually available | ------------------------------------------------- | | Course Description: This course is designed for International Business Management major who will ultimately be engaged in doing business internationally. In this course, students will learn the basis of writing business letters and the purpose of writing a business letter; draft a plan for the letter; write the letter; and edit the letter to ensure it fulfills your purpose. Particularly, an introduction to international business letter with some typical correspondence such as Enquiries, Replies and Quotations, Orders, Complaints and Adjustments will be delivered to the students. The course aims to document international standard banking practice for examination of commercial documents under the UCP 600, including a general overview of import – export, commercial documents, the principles of the UCP 600, the international standard banking practice to examine these documents...
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...Ryanair’s Business Class I am going to analyze this article using VRINE model but first I will explain briefly what VRINE model is. The first letter V stands for valuable and it means a resource or capability is valuable if it allows a firm to take advantage of opportunities or to fend off threats in its environment, for an example Union Pacific Railroad’s rail system is a tangible resource that allows UP to compete with other carriers in the long-haul transportation of a variety of goods. The second letter R stands for rarity and it means a useful resource or capability that is scarce relative to demand, for an example when McDonald’s signs an agreement to build a restaurant inside a Wal-Mart store, it has an intangible advantage over Burger King that is valuable and rare. The third letter I stands for inimitability and it means a resource or capability is inimitable if competitors cannot acquire the valuable and rare resource quickly, or face a disadvantage in doing so, for an example Barnes & Noble’s large store network gave it access to customers and purchasing power that was inimitable. The fourth letter N stands for non-substitutability and it means if a competitor cannot achieve the same benefit using different combinations of resources and capabilities then it is non-substituable, for instance using the previous Barnes & Noble’s large store network as an example because it was inimitable so people found Amazon.com as a substitute with better deals. Lastly...
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...Parts of a Business Letter This resource is organized in the order in which you should write a business letter, starting with the sender's address if the letter is not written on letterhead. Sender's Address The sender's address usually is included in letterhead. If you are not using letterhead, include the sender's address at the top of the letter one line above the date. Do not write the sender's name or title, as it is included in the letter's closing. Include only the street address, city, and zip code. Date The date line is used to indicate the date the letter was written. However, if your letter is completed over a number of days, use the date it was finished in the date line. When writing to companies within the United States, use the American date format. (The United States-based convention for formatting a date places the month before the day. For example: June 11, 2001. ) Write out the month, day and year two inches from the top of the page. Depending which format you are using for your letter, either left justify the date or tab to the center point and type the date. Inside Address The inside address is the recipient's address. It is always best to write to a specific individual at the firm to which you are writing. If you do not have the person's name, do some research by calling the company or speaking with employees from the company. Include a personal title such as Ms., Mrs., Mr., or Dr. Follow a woman's preference...
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...Cover Letters While your resume is a summary of your credentials, your cover letter should essentially be a sales pitch. Your aim is to demonstrate why your skills and your background make a perfect match for the position you're applying for. The cover letter is not the place to summarize your background--you have already done this in your resume. Remember, employers typically receive hundreds of resumes for each job opening. You must stand out from other job seekers in a positive way. The best way to distinguish yourself is to highlight one or two of your accomplishments or abilities that show you are an above-average candidate for this position. Stressing only one or two unique attributes will increase your chances of being remembered by the recruiter and getting to the interview stage, where you can elaborate on the rest of your accomplishments. You can also gain an extra edge by showing that you have some specific knowledge about the company and industry. This shows that your are genuinely interested in the job you are applying for--and that you are not blindly sending out hundreds of resumes. More importantly, the employer will view your interest as an indication that you are likely to stay with the company for a substantial period of time if you are hired. 10 Key Details to Remember When to send a cover letter: always mail a cover letter with your resume. Even if you are following up an advertisement that reads simply "send resume," be sure to include...
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...WRITTEN COMMUNICATION Introduction Business writing seeks to accomplish specific tasks Written Communication Business writing is functional writing and as such it should serve the needs of organizations and their customers. The expected result is to get people to do something or to think in some way they would not have if they had not received your message What do written messages in an organization comprise? THE MESSAGE FORMULATION STATEGY To ensure that communication is effective follow the four- stage process in formulating letters, memos and reports. The stages include: Plan the message Organize the message Compose the message Evaluate the message STAGE ONE: PLAN YOUR MESSAGE Planning involves the following five steps: 1.Establish your purpose or purposes - Is the message necessary? - Does it respond to a particular need or problem? - Have a clear idea of what you want to accomplish ( i.e. the goal end result) - Think of your company’s business environment and corporate culture and exceed the expectations 2. Choose a Medium and Channel Is the message best delivered in written or oral form? Consider that some people who are listening oriented prefer oral conversations and messages whereas those who are reading oriented prefer written material Choose the written form in the following cases: conveying complex information, to retain a permanent record, to control what is included 3.Consider Legal and Ethical Issues ...
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...------------------------------------------------- Business English From Wikipedia, the free encyclopedia Business English is English language especially related to international trade. It is a part of English for Specific Purposesand can be considered a specialism within English language learning and teaching; for example, the teachers' organisationIATEFL has a special interest group called BESIG. Many non-native English speakers study the subject with the goal of doing business with English-speaking countries, or with companies located outside the Anglosphere but which nonetheless use English as a shared language or lingua franca. Much of the English communication that takes place within business circles all over the world occurs between non-native speakers. In cases such as these, the object of the exercise is efficient and effective communication. The strict rules of grammar are in such cases sometimes ignored, when, for example, a stressed negotiator's only goal is to reach an agreement as quickly as possible. (See linguist Braj Kachru's theory of the "expanding circle".) Business English means different things to different people. For some, it focuses on vocabulary and topics used in the worlds of business, trade, finance, and international relations. For others it refers to the communication skills used in the workplace, and focuses on the language and skills needed for typical business communication such as presentations, negotiations,meetings, small talk, socializing, correspondence...
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...Principles of Business Correspondence I. Elements of Business Correspondence Business correspondence should be professional and direct. While the main purpose of the letter is to to get a point across or your request known, you need to try to do this while still cultivating and maintaining a good relationship with the recipient. Most professional correspondence should have a letterhead, date, address and salutation. Additionally, the main elements of your business letter should be as follows: Opening: This is the reason for writing the letter. It should be direct and apparent, It is in this paragraph where you are delivering important news or requesting something. Body: The body of the letter develops the information presented in the opening. This is where you are able to go into a more detailed description of what you are asking from your correspondent. Closing: This is the end of your letter. It should be where you are leading the recipient of your letter toward a specific response or a course of action. This section might include suggestions or statements. Don't forget to finish your letter with a complimentary closing and a signature. II. Qualities of an Effective Business Correspondence In order to achieve desired result in business, we need to correspond with utmost care. This correspondence can be oral as well written but whatsoever it is we must keep few principles in our mind. These principles constitute 7Cs of Business Correspondence. Although these are just...
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...------------------------------------------------- Top of Form Bottom of Form Top of Form Bottom of Form ------------------------------------------------- Top of Form Bottom of Form Business Communication | | | ------------------------------------------------- Top of FormBottom of Form Dear Michael, I am writing this letter to you in hopes of helping you understand what is taking place in our business communications course. I do understand that as a native speaker to English, this course may be a bit difficult for you, however please don't worry as I am always here to help you. This week we are putting our focuses on the "Word Power" conference. This conference has been set up for students to participate in a fun new way of introducing new words and phrases. These words and phrases are English culture specific and may be difficult to learn, however with my help I am hoping you will understand the definition of the word as well as understand the phrases that this word provokes. In this conference we are discussing the word "Joe". Joe is a simple word, yet is used in so many ways to refer to so much. The word "Joe" in its simplest form is a noun and refers to a person, place or thing. Its most common reference is to a person; "Joe" is a name or nickname. It has become an easy way to refer to other phrases that mean more than just a name. The word is very informal and is used in a casual context. The military community has also adopted the word "Joe" and it...
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