Item 1
To: Mary Wallace-Vice President
From: Wage & Salary Division
Re: Request for pay increase/promotion
Susan Anthony sounds like she would be a good candidate for promotion. However, while Mrs. Anthony has the time in grade to be promoted, we require some more paperwork showing that she is proficient in the areas you have stated. Once we have received this paperwork we will be more than happy to endorse her for this promotion (Nkomo, Fottler, & McAfee, 2011).

Additional Action:
Follow up with Mary Wallace to make sure that the proper paperwork is delivered in order to promote Mrs. Anthony to Senior Assistant.

Item 2
To: Kelly Actor
From: Wage & Salary Division
Re: Request for pay increase
Mrs. Actor, while we value the years of loyal service you have provided the Mack Organization, we are unable to match the salary increase that you are seeking. The only increase that the company could consider giving you is a cost of living increase. If you send us your reviews, showing that you have received high review scores, we could then consider giving you a 3-5% cost of living increase based on the performance review ratings. Also sending us a letter of endorsement from your supervisor would be helpful in getting you this cost of living increase as well. Once again your continuous loyalty to this company is greatly valued, and appreciated, and we hope that you will consider this counter offer as long as all the paperwork is filled and meets the standard (Nkomo et al., 2011).
Additional Action:
Follow up with Mrs. Actor to see if she has all the paperwork and necessary reviews in order to be considered for the cost of living increase. Also check with her supervisor and see if she recommends keeping Mrs. Actor in the company.
Item 3
To: Jane Swenk, Supervisor
From: Wage and Salary Section
Re: Long-term employee wage dispute
Dear Jane,
Thank