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Explain What Happened to the Gore-Tex. Brand After the Patent Expired. What Activity Can Firms Use

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Case study notes
This case study explores a very unique organisation: W.L. Gore Associates. It explores the role of organisational management and culture within a very innovative firm, which is responsible for some very well-known products such as the famous Gore-Tex fabric, and yet few people know much about this remarkable organisation. It is operated in a way similar to that of a cooperative such as The John Lewis Partnership in the UK, where the employees are also owners. In addition, the organisation seeks to minimise management with the emphasis on action and creativity.
Case study questions
1. Explain what happened to the Gore-Tex brand after the patent expired. What activity can firms use to try to maintain any advantage developed during the patent protection phase?
Competitor products emerged (generic versions if you like).
To compete, it was necessary to develop the brand. This is something that has not happened.
What else could it do?
2. List some of the wide range of products that the Gore-Tex fabric has been applied?
All sorts of clothing, shoes, coats, etc. Also, windsurf sales and kite surf sales.
What else could it be applied to?
3. It seems that Gore Associates is heavily orientated towards technology. What are some of the dangers of being too heavily focused on technology?
Myopic views such as not listening to customer views, too focused on technology.
Missing opportunities that may exist, which involve minor changes.
Also, marketing mix considerations need to be considered: price, distribution, promotion, etc.
4. Cooperatives and share-ownership schemes provide many attractions and benefits, but there are also limitations; discuss these.
5. What has been the Gore strategy to achieving success in its markets? How is this strategy now being challenged?
This has been based on developing technology for niche markets and becoming the dominant supplier,

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