Problem FAB Sweets Limited, a medium sized producer of candies, lacks the ability to recognize the need to revaluate and sync managerial policy with procedure. As a result of failed expectations between the employer and employees, the psychological contract (Ivancevich pg 141) is beginning to fail producing additional problems such as; low morale and poor attitudes, excessive waste of raw materials, a inter- supervisory conflict, and job dissatisfaction.

Analysis

Three variables influence workforce behavior; hereditary factors, abilities and skills, and attitude (Ivancevich pg 70). HB management must be able to recognize the factors that resulted in low morale and poor attitudes amongst the staff and take corrective measures to boost motivation for increased production. The hereditary factor in the department is that of man v. woman, production v. packaging specifically as it applies to the gender of the department supervisors. The male production supervisor is the driving force behind the pace of production but ignores the female packaging supervisors request to slow production at times for a decreased waste of raw materials. FAB would be more efficient as a company if each manager could work interdependently to balance the pace of production and the quality of units completed and ultimately eliminating the inter-supervisory conflict.
The abilities and skills of the workforce must be addressed. The workforce is highly trained but their knowledge is under utilized due to the driving production orientated management procedures. Although management policy inhibits employees to be a well rounded worker and cross trained in all departmental areas. Employees begin feeling bored with their tasks and feel as though their extra effort on performing certain duties should be properly compensated. This contributes to the overall detriment of the department with