...Facility Management Name Institution Facility Management Facility management (FM) as an interdisciplinary field that is devoted to the coordination of space, people, infrastructure and the organisation aim at providing professional specialised services to the other units in the organisation. Facility management can be summarised as creation of the optimal environment for the organization's primary functions by taking an integrated view of the customer infrastructure that is used to deliver satisfaction to the customers. Facility management has developed to become a thriving business sector and a professional discipline in many countries (Zeithaml, Bitner & Gremler, 2009). The facility management has therefore become significant to various organisations and important in increasing the customer satisfaction with the management of supporting services. When it is well managed, it enables the business to function in a very effective and efficient manner by adding real value to the core business. Facility management has been elevated and is seen as being of strategic importance to the organisation by contributing to the business success or giving the business competitive advantage in the marketplace. The process of Aligning organisations Units When there is effective alignment between the facility management and the different actors in the primary process, the facility services provided will provide real value to the organisation's core business (Lexi &Joanna, 2009). However...
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...environment. One major area that arose from the Classical School of Thought is productivity and efficiency in the workplace [http://www.cliffnotes.com/study_guide/topicArticleId-8944,articleId-8851.html]. Managers were so much inclined to assign workers to areas that best fitted their expertise. This was in order to increase their productivity and efficiency in their various responsibilities. A facilities services provider, ISS, uses a system that effectively manages its workers and all facets of a worker’s responsibilities by placing the right people in the right positions, based on their qualifications (BOOTY, 2008). This is also evident in Faceo FM UK, according to its Chief Executive, Chris Kenneally. In his words, “Our focus has been on the sustainability of our customers and putting the right people in the right positions to deliver what the client wants, as evidenced in a turnover of £40m of the £250m made by its parent company in France, where the bulk of the business is” (PFM Journal, 2008). Bureaucracy is another important aspect of the Classical School of Thought (DAFT, 2005). Facilities management and Organizing go hand-in-hand, as the former cannot function effectively without the latter. A proper organizational structure gives room for...
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...property. The FCA form found the valet department is in ‘1-excellent condition’ although some aspects of valet housekeeping (mechanical and structural) were ranked lower at ‘2- minor damage/cosmetic’. Recommendations have been provided for both facility/engineering and general management to assist respectively in taking corrective measure to minimise and where possible eliminate the present issues that require maintenance. Table of Contents Letter of Transmittal............................................................................................................ 2 Executive Summary............................................................................................................ 3 Table of Contents................................................................................................................ 4 1.0. Introduction of Facilities Case.................................................................................. 1.1. Facilities Overview 1.2. Current Operations & Equipment 1.3. Past & Present Maintenance........................................................................ 5 6 2.0. Methodology & Justification of Facilities Condition Assessment Form Design........ 7 3.0. Facilities Condition Assessment.............................................................................. 3.1. Blank Form (3 pages) 3.2. Completed Form, for The...
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...Views - President’s Message Spring has sprung in Southern Ontario and my mind races onward with ideas that I want to implement both at work and home. And what a better way to explore these ideas and develop some structure around them, than by hiring a person that is motivated, energetic, and able to acquire current knowledge easily. Yeah I know you are asking “Where do I get in line for someone like that?” Well what I have just described is a co-op student. I have my usual 2 co-op students already reserved and they will be starting in 3 weeks time. And let me tell you my whiteboard is filling with initiatives and ideas for these two to deal with. And with two facility management related college programs in the area (at Humber College and at Conestoga Collage) there are co-op students looking for jobs in the facility management field. If you want the contact information use the membership CD just sent to you and on the opening page are the hyperlinks for both of these institutions. This is the third year that IFMA Toronto has produced the membership CD rather than published a membership roster. There are, of course, issues with this year’s CD as there have been with every membership roster created in history I believe. Some of the problems are related to getting updated information about member. As an example when people renew their membership and if it is tardy the membership listing we acquire from Houston does not contain all of our known members. Other issues like which sponsors...
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...Facility Planning – Considerations Elizabeth Theodorides February 23, 2015 Intro In this paper I will go over the topics of what is the regulatory requirtement and their effects on the design and equipment and colors sections and noise issues. Also the types of equipment needed examination of budget planning and cost estimates, and description of the role of stakeholders in facility planning and development. Regulatory Requirements Hospitals are among the most regulated of all building types. Like other buildings, they must follow the local and/or state general building codes. However, federal facilities on federal property generally need not comply with state and local codes, but follow federal regulations. For many years the health care system has experienced a continuing decline in the number of beds required for inpatients. As inpatient care is reduced, there is a corresponding trend toward increased outpatient health care. An outpatient clinic is less expensive to build and operate than a hospital. Space need not be devoted to "hotel functions" (the typical nursing units of hospitals), (WBDG) and the extensive dietetic and housekeeping areas that accompany them. Fire code requirements are considerably less demanding and mechanical and electrical systems can be simpler. Multiple shifts of staff are not required, since the building is usually closed at nights and on weekends, and housekeeping can take place after it is closed to patients and most staff, rather than...
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...Ericka Maxa Wilson WR 122 November 13, 2014 Causal Analysis Final Draft Online Classes Have you ever taken an online class? Well, I have and personally I think they are amazing. They work out for people who have to keep a job full time and have the dreams of a college degree, because not everyone can make it to a lecture hall 2 or 3 times a week for lecture. Online classes give you so many opportunities, you can be the mom or dad you want to be, provide for your household, spend quality time with your family, all while you are doing are getting a degree to better yourself. Right now, I am a freshman in college and working part time. Online classes are helping me because when I am getting ready for bed I can crawl into bed, pull out my laptop, and do homework that is due that night or whenever. It gives me the opportunity to keep my job at the hospital and also work on getting a degree for my dream job. In my eyes, online classes are amazing and a true blessing for this world. I know there is a big difference from sitting behind a computer screen and being in a lecture sitting in front of an instructor, but, I believe that the quality is just the same. One major topic going around right now is, is online classes take over and replaces the traditional classroom settings, which are interesting because would we really get rid of all the teachers the United States has? Online classes give more people to opportunity to get the degree that they need or want to better themselves...
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...Utah State Hospital Policies and Procedures Facilities Management Table of Contents Utah State Hospital Facilities Management Utah State Hospital Support Services Management Maintenance Utilities Systems Management Plan UTILITIES SYSTEMS MANAGEMENT PLAN _______________________________________________________ ______________ I. II. III. IV. V. VI. VII. VIII. IX. X. XI. XII. XIII. IXV. XV. Preface Policy Objective Responsibility Process Scope Criteria For Critical Components Utilities Systems Problem Reports Training Communication; Risk Management Control Committee Annual Review Utility Subcommittee Utility Systems Policy and Procedures Utility Systems Emergency Protocol Utility Systems Safety & Security Fleet Operations Utah State Hospital Facilities Management Rev: 04/98, 12/98, 11/00, 3/04 The Utilities Management Plan describes how the organization will establish and maintain a utility systems management program to: a. b. c. Promote a safe, controlled, comfortable environment of care; Assess and minimize risks of utility failures; and Ensure operational reliability of utility systems; The plan provides processes for: d. Establishing criteria for identifying, evaluating, and taking inventory of critical operating components of systems to be included in the utility management program. These criteria address the impact of utility systems on: 1. Life support systems, 2. Infection control systems, 3. Environmental support systems, 4. Equipment-support systems...
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...Chapter 1 Planning Facilities Facility components * seating/space * handicap accessibilities/ADA/Universal Design * playing surface/performance * restrooms * lockers/auxiliary team facility * parking/access/public transportation * concessions * scoreboards/jumbotrons * security/medical/crowd control * ticketing box office/turnstiles * merchandise * lighting * janitorial space * general storage space/loading dock * office space/meeting space * power Master planning * process structured to promote cost-effective development decisions * best serve the organizations goals and objectives * makes facility development more organized, less haphazard * master plans often look ahead 10, 15 or even 30 years out * program specialists * financial consultants * maintenance personnel * community representatives * management representatives * facility consultants * end users Steps of master planning * identification and confirmation of the organizations plan goals and objectives * synthesis and evaluation of findings * government functions Site selection * access to site * traffic circulation * parking * water supply * sewage disposal * electrical service * telephone service * gas transmission lines * cable tv * environmental concerns * easements and other legal issues * zoning requirements * historical...
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...Post: Facilities Co-ordinator Service: Facilities and Property Management Section: Facilities Management Grade: G03 (Subject to Job Evaluation) Reporting to: Senior Facilities Coordinator Direct Reports: Facilities Assistants and Cleaners Job Purpose: Co-ordinate the delivery of an efficient and effective integrated facilities management service across various allocated Council/ Partner premises in order to assist with the promotion, delivery and integration of the Council`s key objectives; specifically in relation to the Community Plan, Shared commitments, Single Outcome Agreement and Best Value. A. Area of Responsibility 1. Co-ordinate and supervise the delivery of property, maintenance and security related tasks across various serviced premises ensuring all activities are carried out in accordance with established procedures, agreed guidelines, risk assessments and regulations. 2. Co-ordinate and supervise the delivery of planned and unplanned cleaning services across various Council / Partner premises ensuring the agreed task schedules and Service Level Agreements are achieved. 3. Monitor the delivery of services carried out by the Facilitates Assistants and Cleaners across various premises ensuring all activities are completed in accordance with Service Level Agreements. 4. Assist with the implementation of service initiatives and improvements related to the operational delivery of Facilities Management Service tasks and activities...
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...a few different differences and similarities between the small, medium, and large facilities when concerning the organization of patient records, charts and files as well as how they may handle loose reports. I seem to have noticed that most facilities including most small, medium and large facilities prefer that all of their loose records are to be permanently anchored within their patient charts so that they may be able to reduce the risk of those loose reports becoming misplaced and/or lost, which seems to make the most sense to me since this would be the best idea to prevent the loose reports from being misplaced and/or lost. However, the different sizes of facilities tend to organize patient files differently according to each particular facility’s policies. The most popular methods of organization that I have seen include chronologically, form numbers, report type, category and most recent. During my review of the interview threads, I have noticed a lot of similarities and a lot of differences in how patient files are organized between the many facilities which is leading me to believe that every facility has their own system. A system that may work for one facility does not work for another facility, especially when many facilities specialize in different medical areas. A small orthopedic facility may organize their patient’s files by last names where as a large hospital facility may organize their patient’s files by a numerical system they prefer and find to be...
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...Assignment 4: Data Tech, Inc. Case Study BUS 515 August 31, 2012 In the real world of facility management (FM), an overabundance of activities fall under the facility manager’s responsibility, causing common lapses into a rash mode in order to respond to all the requests, orders, regulations, deadlines and demands of the organization. Facility managers know that the need to become more proactive and strategic is important, but finding the point in time to dedicate to strategic planning is often a struggle. Strategic facility planning recognizes that every decision made in business planning has a direct impact on an organization’s real estate assets and needs. The purpose of the SFP plan, therefore, is to develop a flexible and implementable plan based on the specific and unique considerations of the individual business. The company of Data Tech, Inc was started by Jeff Styles. Data Tech is a business that transfers hard copies of documents, such as invoices, bills, or mailing lists, onto CDs (John Wiley & Sons, Inc. 2010). As other companies move to a paperless environment, the placing of data on CDs was the wave of the future. Jeff had started the company in his two-car garage three years earlier by purchasing the essential software and signing of two large corporations as his first customers. At this point, he was about to sign on two additional corporate customers. All of a sudden what was a small garage operation was turning...
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...Facilities managers are responsible for the management of services and processes that support the core business of an organisation. They ensure that an organisation has the most suitable working environment for its employees and their activities. Duties vary with the nature of the organisation, but facilities managers generally focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. This is a wide field with a diverse range of responsibilities, which are dependant on the structure and size of the organisation. Facilities managers are involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Likely areas of responsibility include: • procurement and contract management; • building and grounds maintenance; • cleaning; • catering and vending; • health and safety; • security; • utilities and communications infrastructure; • space management. Facilities managers are employed in all sectors and industries and the diversity of the work is reflected in the wide range of job titles, for example operations, estates, technical services, asset or property manager. Typical work activities Responsibilities often cover several departments, as well as central services that link to all the teams in the organisation. In smaller companies, duties may include more practical and hands-on tasks. Many facilities management professionals are employed directly by an organisation...
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...topic. Last but not least, we can’t help mentioning the remarkable efforts of our group members. They conducted the research to the best of their ability and worked very hard to perfect the research as well as possible. Their merits are thankworthy. ABSTRACT Our research was carried out to investigate the attitude of HUCFL Second- year English students toward the school facility protection and some solutions for school facility maintenance. Due to the important of school facilities in the cause of HUCFL’s education- training and its status quo, we carried out the small- scale research to examine main causes of HUCFL’s facility damage. We delivered 20 questionnaires randomly to the Second – year English students and we thereafter analyzed the data collected from those questionnaires. Based on the research findings, we had the clear understanding about the concerned reality of HUCFL’s school facilities and the close relationship between the lack of students’ awareness and the degraded quality of the facilities. What is more, we realized that the students’ responsibility for protecting the school facilities is the main...
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...New Sport Facilities Management Outdoor Campus Recreation Field Facility We will be conducting an outdoor campus recreation facility. The facility will include 2 soft-ball fields as well as 2 multi-purposed fields. These will provide different areas to focus on such as budget of the whole construction and facility usage, where the location in University of Akron we will put the facility in, what the facility will offer, who will be managing the program of the facility, and who will be the architecture to construct the facility. We will also demonstrate the pros and cons of each of the focus areas. The budget for the softball fields as well as the multi-purpose fields are as follows. For general construction costs, $500,000 will be allocated to finish the projects construction. Some specific costs will be the purchasing of the soccer and lacrosse goals that can be added and removed from the field which will be $2,000. Another specific cost will be the fencing around the softball fields which will be around $1,000. Costs for keeping up the inventory of the concession stands will be around $12,000 per year. The costs to keep the inventory stocked for the sports-wear store inside the softball fields will be around $50,000, selling things such as T-Shirts and Hoodies, along with many other types of sports apparel. The cost of utilities will be around $180,000 per year. Some specific utility costs are electric which will be about 150,000 per year and water, which will be around...
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...sustainability into facility management at Saxion by identifying the needs of international students residing at the University’s accommodation facilities. This thesis will advise Saxion director of facility management on how to incorporate sustainability in its facility management practices in order to minimize life-cycle costs of assets, preserve the environment, and better the lives of employees and other stakeholders such as students, teachers and suppliers. Project objective formulation: The facility management process at Saxion University has no sustainability component associated with it. However, the facility management profession has reached a stage in which sustainability is indispensable. Therefore Saxion University will like to know how to incorporate sustainability into its facility management process. This thesis is to help gain insight, identify, and understand the barriers and gaps which inhibit the inclusion of sustainability in current facility management at Saxion University as well as to provide foundational information on how sustainable facility management can be designed for people from different cultures (international students). Findings from this thesis will form the basis of recommendations to the Saxion facility management directorate. Some of the expected recommendations include i) how to overcome the inhibitors of sustainable facility management, ii) how to incorporate sustainability into facility management process, iii) how sustainable facility management...
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