...Facility Management Name Institution Facility Management Facility management (FM) as an interdisciplinary field that is devoted to the coordination of space, people, infrastructure and the organisation aim at providing professional specialised services to the other units in the organisation. Facility management can be summarised as creation of the optimal environment for the organization's primary functions by taking an integrated view of the customer infrastructure that is used to deliver satisfaction to the customers. Facility management has developed to become a thriving business sector and a professional discipline in many countries (Zeithaml, Bitner & Gremler, 2009). The facility management has therefore become significant to various organisations and important in increasing the customer satisfaction with the management of supporting services. When it is well managed, it enables the business to function in a very effective and efficient manner by adding real value to the core business. Facility management has been elevated and is seen as being of strategic importance to the organisation by contributing to the business success or giving the business competitive advantage in the marketplace. The process of Aligning organisations Units When there is effective alignment between the facility management and the different actors in the primary process, the facility services provided will provide real value to the organisation's core business (Lexi &Joanna, 2009). However...
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...Facilities managers are responsible for the management of services and processes that support the core business of an organisation. They ensure that an organisation has the most suitable working environment for its employees and their activities. Duties vary with the nature of the organisation, but facilities managers generally focus on using best business practice to improve efficiency, by reducing operating costs while increasing productivity. This is a wide field with a diverse range of responsibilities, which are dependant on the structure and size of the organisation. Facilities managers are involved in both strategic planning and day-to-day operations, particularly in relation to buildings and premises. Likely areas of responsibility include: • procurement and contract management; • building and grounds maintenance; • cleaning; • catering and vending; • health and safety; • security; • utilities and communications infrastructure; • space management. Facilities managers are employed in all sectors and industries and the diversity of the work is reflected in the wide range of job titles, for example operations, estates, technical services, asset or property manager. Typical work activities Responsibilities often cover several departments, as well as central services that link to all the teams in the organisation. In smaller companies, duties may include more practical and hands-on tasks. Many facilities management professionals are employed directly by an organisation...
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...property. The FCA form found the valet department is in ‘1-excellent condition’ although some aspects of valet housekeeping (mechanical and structural) were ranked lower at ‘2- minor damage/cosmetic’. Recommendations have been provided for both facility/engineering and general management to assist respectively in taking corrective measure to minimise and where possible eliminate the present issues that require maintenance. Table of Contents Letter of Transmittal............................................................................................................ 2 Executive Summary............................................................................................................ 3 Table of Contents................................................................................................................ 4 1.0. Introduction of Facilities Case.................................................................................. 1.1. Facilities Overview 1.2. Current Operations & Equipment 1.3. Past & Present Maintenance........................................................................ 5 6 2.0. Methodology & Justification of Facilities Condition Assessment Form Design........ 7 3.0. Facilities Condition Assessment.............................................................................. 3.1. Blank Form (3 pages) 3.2. Completed Form, for The...
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...sustainability into facility management at Saxion by identifying the needs of international students residing at the University’s accommodation facilities. This thesis will advise Saxion director of facility management on how to incorporate sustainability in its facility management practices in order to minimize life-cycle costs of assets, preserve the environment, and better the lives of employees and other stakeholders such as students, teachers and suppliers. Project objective formulation: The facility management process at Saxion University has no sustainability component associated with it. However, the facility management profession has reached a stage in which sustainability is indispensable. Therefore Saxion University will like to know how to incorporate sustainability into its facility management process. This thesis is to help gain insight, identify, and understand the barriers and gaps which inhibit the inclusion of sustainability in current facility management at Saxion University as well as to provide foundational information on how sustainable facility management can be designed for people from different cultures (international students). Findings from this thesis will form the basis of recommendations to the Saxion facility management directorate. Some of the expected recommendations include i) how to overcome the inhibitors of sustainable facility management, ii) how to incorporate sustainability into facility management process, iii) how sustainable facility management...
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...PROPERTY MANAGEMENT ASSIGNMENT AN ASSIGMENT ON FACILITIES MANAGEMENT [pic]NAME OF THE STUDENT: NAME OF THE MODULE: MODULE CODE: SUBMITTED TO: DEPARTMENT: NAME OF THE UNIVERSITY: YEAR: TABLE of CONTENTS 1. INTRODUCTION: 5 2. BODY OF THE CURRENT TOPIC: 6 2.1 The Key Issue of Facilities Management: 6 2.2 Strategic function of Facilities Management: 6 2.3 Role of Facilities Management in Property Management: 7 2.4 Facilities Management in the direction of Financial Resource Trial: 8 2.5 Role of Facility Manager in Property Management: 8 2.6 The Evolving Role of Facility Management: 9 3. CONCLUSION and RECOMMENDATION: 10 LIST OF FIGURES Figure 1: ROLE OF FACILITY MANAGER IN INTEGRATED INFORMATION SYSTEM. SOURCE: El-Haram and Agapiou, (2002). 10 Figure 2: USE OF CAFM SOFTWARE IN PROPERTY AND FACILITIES MANAGEMENT. SOURCE: http://www.manageengine.com/products/facilities-desk/. 11 ABSTRACT The current assignment aims to provide relevant information to the readers regarding the concept of facilities management, its role in property and real estate corporations, its strategic functioning and the key issues which are taken care by it. Amongst the key issues, several concepts like safety and security, cost cutting, maintenance is of prime importance in the property handling. Until now people have been more concerned with the property management issues but they haven’t really focussed...
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...“Facility Management” is as like as to “Property Management” but usually applied to sizeable or commercial properties where the management and operation is more complicated. The International Facility Management Association defines facility management as a profession that encompasses multiple disciplines to ensure functionality of the buit environment by integrating people, place, process and technology. The facility Management responsibilities are covering a wide range of function and support services likes security, property or building management, engineering services, accounting, postal, computing, information technology system,, staff safety and other supportive duties. Therefore, in business, Facility Management means the management of managing both buildings and services. The services are divided into “hard services” and “soft services”. Hard services including those things like to ensure the building air conditioning is operating in safe and stable mode. For examples, Plumbing and water-works, Spatial planning, Civil and Structural engineering. On the one hand, Soft services including those things like to ensure the building is cleaned and have a regular repair checking with the service contractors says Team-building, Time management. Facility Management is basically a property-based discipline, the objective is to achieve the following operation efficiency. For examples: (i) Property – Maximize the value and minimize risks for those Swire properties ...
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...New Sport Facilities Management Outdoor Campus Recreation Field Facility We will be conducting an outdoor campus recreation facility. The facility will include 2 soft-ball fields as well as 2 multi-purposed fields. These will provide different areas to focus on such as budget of the whole construction and facility usage, where the location in University of Akron we will put the facility in, what the facility will offer, who will be managing the program of the facility, and who will be the architecture to construct the facility. We will also demonstrate the pros and cons of each of the focus areas. The budget for the softball fields as well as the multi-purpose fields are as follows. For general construction costs, $500,000 will be allocated to finish the projects construction. Some specific costs will be the purchasing of the soccer and lacrosse goals that can be added and removed from the field which will be $2,000. Another specific cost will be the fencing around the softball fields which will be around $1,000. Costs for keeping up the inventory of the concession stands will be around $12,000 per year. The costs to keep the inventory stocked for the sports-wear store inside the softball fields will be around $50,000, selling things such as T-Shirts and Hoodies, along with many other types of sports apparel. The cost of utilities will be around $180,000 per year. Some specific utility costs are electric which will be about 150,000 per year and water, which will be around...
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...FENUGREEK RESEARCH COMPANY LTD. FACILITY MANAGEMENT REPORT EXECUTIVE SUMMARY This ten-page facility assessment report presents the findings from a three-week period of investigation in Fenugreek Research Company Ltd and relates recommendations both operationally and strategically which the Fenugreek management is advised to take to resolve the issues that surfaced during the period of investigation. Seven most pressing concerns coming from the Fenugreek staff were each dealt with in detail and suggestions for them were subsequently discussed for its feasibility. The findings of the investigation brought this Facility Manager to the conclusion that there is general dissatisfaction with the current working conditions of Fenugreek Research Company, which must be addressed individually in face of a period of uncertainty and change as the company owners look to float the firm and make it a public concern. The recommendations presented were judged for their practicability and immediacy of solution to the pressing concerns of the Fenugreek employees. INTRODUCTION Although facility management has long been practised by military, government and schools, it is a fairly new business and management discipline. As the role of the physical work environment on performance and productivity started to become more and more evident in studies, so has the field become more and more involved in a business context. In a compilation of over 40 studies of productivity improvement, changes in performance...
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...UNIT 18: FACILITIES OPERATIONS AND MANAGEMENT Get assignment help for this unit at assignmenthelpuk@yahoo.com LO1 Understand the operational responsibilities of a facilities manager Staff: structure and responsibilities; employment terms and conditions; training and development; appraisal; legal issues eg equal opportunities, discrimination, dismissal, working time regulations, transfer of undertakings Buildings: uses; allocation of space; capacity; essential services and supplies (mechanical, electrical, electronic); maintenance and repair (planned, preventative, emergency/reactive); refurbishment and development; security Customers: identifying and assessing needs; expectations and reactions; providing information and advice; providing customer care and control; accessibility; safety and security; legal obligations and liabilities; processing and monitoring sales and bookings; maintaining communication systems and databases; ancillary services and sales Employer/funding agencies: private and/or public ownership of facilities; management board/trustees; local authority; funding partnerships and sources; financial management; personal contract and accountability; lines of management responsibility; impact on facilities operations LO2 Understand the legal, health, safety and environmental obligations to be addressed by facilities operations Statutory regulations: types eg local authority, fire authority (expectations and requirements), employment and insurance law, building...
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...The facilities listed below exist in the I-SATS as active, treatment non-State Approved facilities that responded to the 2011 National Mental Health Survey (NMHS) as active substance abuse treatment providers. Could you please review the information for these facilities and determine whether or not the facility is a State Approved treatment program, a Non-State Approved treatment program, or whether this facility is a duplicate of an existing I-SATS facility? Even if you determine that the facility is Not State Approved, please let us know if it is okay for this facility to appear in the National Directory and the Facility Locator. States now have the option of saying that a facility is Not State Approved, but okay to list in the National Directory and Facility Locator. Please indicate State Approved, Not State Approved, or Approved for Directory/Locator Only below and forward this message to taran@smdi.com. If you have any questions, please contact Tara at 1-888-301-1143. Thank you in advance for your cooperation. So Others Might Eat RR 1 Box 602 High View, WV 26808 (304) 856-2949 Youth Services System 87 15th Street Wheeling, WV 26003 (304) 232-3441 Crittenton Services 2606 National Road Wheeling, WV 26003 (304) 242-7060 Ohio Valley Medical Center Hillcrest Touchstones Treatment Center 2101 Jacob Street VPC S Suite 501 Wheeling, WV 26003 Damous Psychological Services 218 D Street South Charleston, WV 25303 (304) 720-3835 ...
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...Facility Planning – Considerations Elizabeth Theodorides February 23, 2015 Intro In this paper I will go over the topics of what is the regulatory requirtement and their effects on the design and equipment and colors sections and noise issues. Also the types of equipment needed examination of budget planning and cost estimates, and description of the role of stakeholders in facility planning and development. Regulatory Requirements Hospitals are among the most regulated of all building types. Like other buildings, they must follow the local and/or state general building codes. However, federal facilities on federal property generally need not comply with state and local codes, but follow federal regulations. For many years the health care system has experienced a continuing decline in the number of beds required for inpatients. As inpatient care is reduced, there is a corresponding trend toward increased outpatient health care. An outpatient clinic is less expensive to build and operate than a hospital. Space need not be devoted to "hotel functions" (the typical nursing units of hospitals), (WBDG) and the extensive dietetic and housekeeping areas that accompany them. Fire code requirements are considerably less demanding and mechanical and electrical systems can be simpler. Multiple shifts of staff are not required, since the building is usually closed at nights and on weekends, and housekeeping can take place after it is closed to patients and most staff, rather than...
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...Views - President’s Message Spring has sprung in Southern Ontario and my mind races onward with ideas that I want to implement both at work and home. And what a better way to explore these ideas and develop some structure around them, than by hiring a person that is motivated, energetic, and able to acquire current knowledge easily. Yeah I know you are asking “Where do I get in line for someone like that?” Well what I have just described is a co-op student. I have my usual 2 co-op students already reserved and they will be starting in 3 weeks time. And let me tell you my whiteboard is filling with initiatives and ideas for these two to deal with. And with two facility management related college programs in the area (at Humber College and at Conestoga Collage) there are co-op students looking for jobs in the facility management field. If you want the contact information use the membership CD just sent to you and on the opening page are the hyperlinks for both of these institutions. This is the third year that IFMA Toronto has produced the membership CD rather than published a membership roster. There are, of course, issues with this year’s CD as there have been with every membership roster created in history I believe. Some of the problems are related to getting updated information about member. As an example when people renew their membership and if it is tardy the membership listing we acquire from Houston does not contain all of our known members. Other issues like which sponsors...
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...topic. Last but not least, we can’t help mentioning the remarkable efforts of our group members. They conducted the research to the best of their ability and worked very hard to perfect the research as well as possible. Their merits are thankworthy. ABSTRACT Our research was carried out to investigate the attitude of HUCFL Second- year English students toward the school facility protection and some solutions for school facility maintenance. Due to the important of school facilities in the cause of HUCFL’s education- training and its status quo, we carried out the small- scale research to examine main causes of HUCFL’s facility damage. We delivered 20 questionnaires randomly to the Second – year English students and we thereafter analyzed the data collected from those questionnaires. Based on the research findings, we had the clear understanding about the concerned reality of HUCFL’s school facilities and the close relationship between the lack of students’ awareness and the degraded quality of the facilities. What is more, we realized that the students’ responsibility for protecting the school facilities is the main...
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...Post: Facilities Co-ordinator Service: Facilities and Property Management Section: Facilities Management Grade: G03 (Subject to Job Evaluation) Reporting to: Senior Facilities Coordinator Direct Reports: Facilities Assistants and Cleaners Job Purpose: Co-ordinate the delivery of an efficient and effective integrated facilities management service across various allocated Council/ Partner premises in order to assist with the promotion, delivery and integration of the Council`s key objectives; specifically in relation to the Community Plan, Shared commitments, Single Outcome Agreement and Best Value. A. Area of Responsibility 1. Co-ordinate and supervise the delivery of property, maintenance and security related tasks across various serviced premises ensuring all activities are carried out in accordance with established procedures, agreed guidelines, risk assessments and regulations. 2. Co-ordinate and supervise the delivery of planned and unplanned cleaning services across various Council / Partner premises ensuring the agreed task schedules and Service Level Agreements are achieved. 3. Monitor the delivery of services carried out by the Facilitates Assistants and Cleaners across various premises ensuring all activities are completed in accordance with Service Level Agreements. 4. Assist with the implementation of service initiatives and improvements related to the operational delivery of Facilities Management Service tasks and activities...
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...Chapter 1 Planning Facilities Facility components * seating/space * handicap accessibilities/ADA/Universal Design * playing surface/performance * restrooms * lockers/auxiliary team facility * parking/access/public transportation * concessions * scoreboards/jumbotrons * security/medical/crowd control * ticketing box office/turnstiles * merchandise * lighting * janitorial space * general storage space/loading dock * office space/meeting space * power Master planning * process structured to promote cost-effective development decisions * best serve the organizations goals and objectives * makes facility development more organized, less haphazard * master plans often look ahead 10, 15 or even 30 years out * program specialists * financial consultants * maintenance personnel * community representatives * management representatives * facility consultants * end users Steps of master planning * identification and confirmation of the organizations plan goals and objectives * synthesis and evaluation of findings * government functions Site selection * access to site * traffic circulation * parking * water supply * sewage disposal * electrical service * telephone service * gas transmission lines * cable tv * environmental concerns * easements and other legal issues * zoning requirements * historical...
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