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Factors That Influence Nurse Attrition: an Analysis of the Relationship Between Supervisor Leadership Style and Subordinate Job Satisfaction

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FACTORS THAT INFLUENCE NURSE ATTRITION:
AN ANALYSIS OF THE RELATIONSHIP BETWEEN SUPERVISOR
LEADERSHIP STYLE AND SUBORDINATE JOB SATISFACTION by James D. Long

A Dissertation Presented in Partial Fulfillment
Of the Requirements for the Degree
Doctor of Philosophy

Capella University
October 2004

UMI Number: 3147190

UMI Microform 3147190
Copyright 2005 by ProQuest Information and Learning Company.
All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code.

ProQuest Information and Learning Company
300 North Zeeb Road
P.O. Box 1346
Ann Arbor, MI 48106-1346

© James Long, 2004

Abstract
Within the healthcare industry, there is an issue of major significance that may result in inadequate levels of staffing to meet patient demand. It has been estimated that at the current rate, hospitals will be forced to function with a nursing vacancy rate of 20 % in the not-toodistant future. The purpose of this study is to determine the effect that leadership style has on the job satisfaction level of nurses. It has been indicated that job satisfaction levels negatively correlate with employee attrition rates (Vandenberghe, Stordeur, & D'hoore, 2002). Using the
Multifactor Leadership Questionnaire (MLQ) 5X Short (revised) and the Abridged Job
Descriptive Index/Abridged Job in General (AJDI/AJIG) psychometric assessments, nurses job satisfaction levels were compared to the leadership classification of their immediate supervisors.
The data collected from the sample indicated that nurses working for transformational leaders had the highest level of satisfaction. Nurses working for laissez-faire managers had the lowest level of satisfaction. Additionally, it was discovered that the two lowest job satisfaction facets were perceptions of pay and opportunities for promotion. Therefore,

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