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Faculty Profile Updater System

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Chapter 1

THE PROBLEM AND ITS SCOPE

INTRODUCTION

Rationale of the Study

Managing the paperwork is one of the toughest things a new human resource manager has to learn the first couple of years in the human resource department. Memos, directives, faculty and staff development forms, administration staff and personnel forms, work requests, and general FYI (For Your Information) papers can really accumulate if they are not organized and handled with efficiency. This does not even take into account the additional faculty work that must be graded, evaluated, recorded, and passed back to the faculty. According to some surveys, during the course of just one school year, the average HR manager will have to handle more than ten thousand faculty papers.

The educational reforms of the past twenty years have been blamed for placing an intolerable burden on HR managers and it is no wonder that this is cited as one of the main reasons for quitting. Record keeping and administration is often time-consuming and repetitive and many see it as detracting from the HR manager’s real purpose to manage. The fact remains however, that like other professionals, HR managers have to document progress, write plans, and keep accurate records, as well as keep up to date with educational policy not only in a single department but all throughout the school campus.

There are informational requirements at various levels. The personnel from the administrative body want to know how well a school is performing and that can only be measured by gathering statistics. The HR department inspects and regulates different departments and colleges and shares the results with the public to allow the administrative body to make informed decisions. They also identify good practice in specific areas of provision in those departments and colleges that

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...sDEVELOPING A MOBILE ELECTRONIC PERFORMANCE SUPPORT SYSTEM FOR A MAJOR TOP 20 NEWSPAPER: AN ACTION RESEARCH STUDY IN ADVERTISING SALES by Theresa A. Hueftle A Dissertation Presented in Partial Fulfillment Of the Requirements for the Degree Doctor of Philosophy Capella University October 2005 UMI Number: 3187646 Copyright 2005 by Hueftle, Theresa A. All rights reserved. UMI Microform 3187646 Copyright 2006 by ProQuest Information and Learning Company. All rights reserved. This microform edition is protected against unauthorized copying under Title 17, United States Code. ProQuest Information and Learning Company 300 North Zeeb Road P.O. Box 1346 Ann Arbor, MI 48106-1346 © Theresa Hueftle, 2005 Abstract The purpose of this study was to determine the most effective way to deliver just-in-time learning using mobile technology for newspaper salespeople working in the field. The goal was to produce a pedagogical platform that was time sensitive, had on the job accessibility, and did not overload the salesperson’s mental abilities. The instructional design prototype used an action research approach. The study was based on the works of Gloria Gery (electronic performance support) and Ruth Clarks (building expertise). This study provided the information from an authentic newspaper environment to develop a mobile performance support prototype for newspaper salespeople. Results revealed the hardware, authoring software, content, architecture, and learning theory...

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