Define software agents.Describe how software agents cam help people find specific information quickly
Software agents represent an evolutionary step beyond conventional computer programs. Software agents can activate and run themselves, not requiring input from or interaction with a human user. Software agents can also initiate, oversee, and terminate other programs or agents including applications and online intelligent agents.
Define portal.Distinguish corporate portals from information portals.
Corporate portals provide single-point access to specific enterprise information and applications available on the Internet, intranets, and extranets to employees, business partners, and customers. They are also known as enterprise portals or enterprise information portals.
Define communication.Identity and describe five internet application categories.
Electronic Mail
Web-Based Call Centers
Electronic Chat Rooms
Voice Communication
Weblogging (Blogging)
Define collaboration.Identify and describe collaboration tools.It is said that collaboration tools can change organization structure Explain how.
Collaboration refers to the mutual efforts of two or more individuals or groups to perform activities in order to accomplish certain tasks. These tasks range from designing products and documents, to teaching, to executing complementary subtasks, to working with customers, suppliers, and other business partners. In an effort to improve productivity and competitiveness collaboration can be supported electronically.
Describe and distinguish between Distance Learning and e-learning.
Distance learning (DL) refers to situations where teachers and students do not meet face-to-face. It can be done in different ways. E-learning is only one form of distance learning. It provides a new set of tools that add value to traditional learning modes. It does not replace the classroom setting, but enhances it, taking advantage of new content and delivery technologies.
Define telecommuting and describe its benefits.

How can computers support a team whose members work at different times?