University of Phoenix Sanaz Peykari Hcs/320 Dr. Baker Communication and Crisis Paper September 10, 2012

Communication and Crisis Paper 2

On August 28, 2005 a nuclear reactor that malfunctioned, in the Three Mile Island created a release of radiation into the environment which caused a crisis. However, it drew a lot of media and created concerns in the local area. There were traditional form of technology by which was used to notify the public, television networks and local radio stations were also used. Compared to the crisis that took place in 2005, Hurricane Katrina, which devastated the New Orleans area, immersing many parts of the city under water causing trauma to families, the strategy for communication that was used are the internet, which reached a greater number of the public.
As a director of a regional Emergency Management office if I started receiving official reports that the public water supplies of several towns in the area have become exposed with a life-threatening biological agent, the strategy I would use to start a contingency plan that would address my organization and the public without creating panic would be to send an immediate email to all staff to attend an emergency, mandatory meeting. Employees who are unable to attend because of emergency situations will have access to video conference. I would notify one of our communication specialists in the company to give a presentation about what needs to be done and to notify the staffs about our organization’s emergency policies and procedures in the event of conflicts that pertain to disasters. Also I would have included in the discussion the communication specialist would relay our