Andra’ J. Windom Jr.
March 1, 2013
Ms. Richardson
Oral Communication
Midterm Study Guide
Chapter 1: 1. Practical Benefits: Controlling your communication anxiety Expressing your ideas with power and conviction Personal Benefits: Learning more about yourself Expanding your cultural horizons
2. Ethnocentrism- Our tendency to presume that our own cultural ways of seeing and doing things are the proper standard and that other such world views and behavior are at best suspect and at worst inferior.
3. Stereotypes-Those generalized assumptions that supposedly represent the essential nature of races, genders, religious affiliations, sexual orientations, and so on.
4. If you want commitment to last, you must be able to show that your arguments are based on sound, logical interpretations of reality.
5. Speaker
Message
Occasion
Setting
Audience
Interference
Feedback

Chapter 2: 1. Communication Anxiety - the fear or anxiety associated with real or anticipated communication with others (Ex. A student being nervous to present in front of the class)

Reality Testing- you subject the negative aspects of the movie in your head to rational scrutiny. To see things realistically you have to stand back from your emotions and look for answers to three basic questions:
What has actually happen in the past?
What is the worst thing that’s actually likely to happen?
How bad would it be if it did happen?
(Ex. “I’ll be so scared I’ll pass out.” Have you ever passed out from fear? Is this Likely to happen? How bad would this be? What’s the consequence?)

Selective Relaxation- Practicing muscle control techniques to help you reduce physical tension by relaxing on cue (Ex. Find a quiet place where you can be by yourself. Sit in a comfortable chair or lie down, close your eyes, and breathe deeply, in through your nose