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Fe'Nix Del Sur, Llc

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Case Study: Fe’nix del Sur, LLC

I. Problem Statement

If Fe’nix del Sur, LLC accepts the contract they might make a potential profit of $4 million in additional sales and above the annual growth and be able to broaden the firms current position, but it might not be worth it due to the fact of possible loss of current dealers and customers, and the companies authentic-ness.

II. Industry Analysis

Fe’nix del Sur, LLC competes in the authentic artifact business. They collect authentic artifacts and replicas and sell them to two main groups; artifact collectors and gift buyers. They currently do not have a full line of replicas due to the fact that they are a ‘specialty’ store.

II. Organizational Analysis

Business: Fe’nix del Sur, LLC is a limited liability company that sources and sells South American and African artifacts. They are one of the most respected sources of artifacts for collectors.

New Business: Fe’nix del Sur, LLC has a full line of replicas they sell to gift buyers. They have an extra $4 million due to the addition to the full line of replicas.

Distinctive Competency: Fe’nix uses their authentic artifacts to set them apart from places such as department stores that sell all replicas.

The relationship Fe’nix del Sur, LLC has between the company and retailers that sell their product is very close. Fe’nix del Sur, LLC only distributes through specialty dealers and some exclusive department stores.

If the company accepted the contract these retailers might drop them due to the fact of not having the reputation of authentic. The ‘specialty’ dealers only want to deal with ‘specialty’ companies.

IV. Alternatives Accept Contract Advantages 1. If they accepted the contract there would be a potential $4 million in additional sales over and above annual growth. 2. If they accepted the contract they would be

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...| Unit II Case Study | | | Barber, Charles [USA] | Strategic Marketing – MBA 5841 | Dr. Monica Sainz | 2/23/2013 | | Introduction This paper discusses the case stud of Fe’nix Del Sur, LLC provided by Kerin and Peterson (2010) in the text. Fe’nix Del Sur is company that sells a wide variety of South American and African artifacts. The case study illustrated how the competitive environment for the company changed dramatically over a ten year period. This paper will also discuss how ethical and financial implications affect potential courses of action for the company to adjust marketing and business activities. DECIDE Use the DECIDE process to evaluate one of the decisions Fe’nix Del Sur is faced with. In using the DECIDE process provided by Kerin and Peterson (2010), a clearly defined problem statement must be established. In the case of Fe’nix Del Sur, one problem identified was the fact that a lack of supply has forced the company to find new buyers. How can Fe’nix Del Sur regain is position in the market without degrading the company’s brand by compromising ethical standards? Secondly, the decision factors must be enumerated as discussed by Kerin and Peterson (2010). Alternative courses of action include add additional buyers or explore the option of using a mass-merchandise department store chain. The uncertainties related to the courses of action include availability of authentic artifacts and the market’s reaction...

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