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Ferrero Rocher Marketing Strategy

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Submitted By littlelionwoman
Words 1279
Pages 6
Introduction
Ferrero Rocher, established in Europe in 1982 by Michele Ferrero, known for its distinct round shape, is one of the most recognizable chocolate brands. The company’s mission is to ensure high quality, freshness, precision in crafting and selection of the finest raw materials for their customers (Ferrero, 2009). This essay accentuates the product positioning of Ferrero Rocher in the market.
Market Segmentation
There are many types of customers in the market and these customers have different needs and want different products. Marketers need to categorize these customers and determine which segment will benefit the company best (Armstrong & Kotler, 2010). The definition of market segmentation is separating buyers with different needs, behaviours or needs and who require separate marketing programs or products into distinct groups (Kotler, Burton, Deans, Brown & Armstrong, 2013).
Market segments of chocolate are depicted below: | Babies & Children | Preteen & Teens | Young Adults & Mommies and Daddies | Older Mommies and Daddies | Grannies | Geographic | | | | | | Country | Malaysia | Malaysia | Malaysia | Malaysia | Malaysia | Demographic | | | | | | Age | 4-10 years | 11-18 years | 19-30 years | 31-50 years | >51 years | Family Life-Cycle | Young | Older | Single – With Young Children | Married – With Youngest Child 6 or over | Old | Income | None – Pocket Money | Pocket Money - Low | Medium - High | High | Retirement Fund | Psychographic | | | | | | Personality | * Playful * Easily influenced * Loves chewing and sweet treats | * Adventurous * Rebellious * Energetic | * Attentive * Caring * Loving * Determined * Willing to try * Open minded | * Persistent * Controlled * Thoughtful * Competitive | * Health Conscious * Conservative | Behavioral

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