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Fiji Water Case

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Submitted By jonathanmatsen
Words 2454
Pages 10
Subject: Recreating the Fiji Water brand: from greenwasher to a socially and environmentally responsible company

Introduction

Amid mounting tension between the bottled water industry and environmentalists, FIJI Water Company in particular has been embroiled in a battle against claims the company is actively participating in greenwashing. FIJI as a brand is now coping with the ramifications of its negative brand perception among the public. It arrived at this point through overstatements concerning hard to quantify metrics and not properly informing the public about its actions. FIJI Water has not done a sufficient job conveying current practices to consumers and the general public.

It is vital that the company climb back into the good graces of the public for continued success. This objective can be achieved by continuing and increasing involvement in surrounding communities, being completely honest with consumers, and creating positive dialogue with environmentalists; all while utilizing a successful marketing campaign to convey to the public exactly what is being accomplished by the company.

Current situation

FIJI Water is just one company in the booming bottled water industry. When looking at bottled water statistics, consumption has reached close to 185 million liters in 2007 and bottled water has become the second largest category of beverages consumed after soft drinks. Even with the current state of increased environmental vigilance, is apparent that bottled water is not going anywhere anytime soon.

FIJI has been singled out in particular amongst bottled water companies for one of the things that made them a household name in the first place: where the water comes from. A large part of the criticism that the company is faced with has to do with its importation of a basic substance from thousands of miles away. What was once the key thing

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