...1941-899X 2014, Vol. 6, No. 4 Understanding Performance Indicators of Organizational Achievement in Turkish Airline Companies Dilek Erdogan (Corresponding author) Department of Aviation Management, Faculty of Aeronautics and Astronautics Anadolu University, Eskisehir, Turkey Tel: 90-222-321-3550 / 6984 E-mail: dilekc@anadolu.edu.tr Ergun Kaya Department of Management, Faculty of Business Administration Anadolu University, Eskisehir, Turkey Tel: 90-222-335-05-80/ 2544 Received: Sep. 16, 2014 doi:10.5296/jmr.v6i4.6355 E-mail: ergunk@anadolu.edu.tr Accepted: Oct. 13, 2014 Published: October 13, 2014 URL: http://dx.doi.org/10.5296/jmr.v6i4.6355 Abstract The aim of this study is to analyze performance indicators used by airline companies within the framework of a performance and strategic management tool, namely, ’balanced scorecard (BSC)’, and to assess its applicability in the airline business. Designed as a multiple case study by collecting data from primary and secondary sources, the participants of this study are scheduled airline businesses operating in Turkey. The airline companies have been found to use similar performance indicators within the financial, customer-based, internal business process, and learning/growth perspectives of BSC. Airline companies are recommended to use BSC because it allows them to transform their strategies into measurable performance indicators and to assess their performance multi-dimensionally. Keywords:...
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...Financial Ratios Analysis and Comparison Paper Dianne Davis MHA 612 Professor Johnson June 7, 2014 Abstract It is important for healthcare organizations to understand their present performance and weak areas in order to generate more effective operational strategies. Financial ratio analysis is an effective tool to determine hospital’s performance on several indicators such as ability to pay debt, capability to generate revenue, and sales performance etc. The objective of this paper is to describe role of different financial ratios in understanding organizational performance and in developing new strategy. The paper also presents comparative ratio analysis of local healthcare organization and industry norms. Financial Ratios Analysis and Comparison Paper Introduction Financial planning and effective management play a major role in success of healthcare business. Financial ratio analysis refers to an effective financial management tool that helps in understanding financial performance of the hospital over a period of time. Financial ratio informs about the financial trends and information on key performance indicators that helped in strategy making. Financial ratios can also utilize in comparing business performance of two or more hospitals, and also to assess effectiveness of management. Financial ratios utilized in measuring liquidity of the hospitals, profit evaluation, debt structure, management of cash flow, risk determination...
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... Ehsan Ulhaque Table of Contents Introduction 2 About Ganache 2 List of Products 2 Quality Control 2 Performance Measurement 3 Key Performance Indicator (KPI) 3 How Can Ganache Benefit From KPI Technique 3 1) Financial KPIs 4 2) Manufacturing KPIs 5 3) Customer Satisfaction 6 Performance Dashboards 6 Conclusion 7 Key Performance Indicators for Supporting Decision Making Process in Make-to-Order Manufacturing 8 Useful Key Performance Indicators for Maintenance 9 Investigation of how to implement successful KPIs for organizations 10 ROLE AND IMPORTANCE OF KEY PERFORMANCE INDICATORS MEASUREMENT 11 Seven Common KPIs for Production Monitoring Using Visual Management to Drive Productivity 12 Introduction At the time being we are at the final phases of building a new plant for our family business which is called "Ganache", this will be a major change for Ganache and its operation where it is shifting from having a small lab to a huge plant. The purpose of this planet is to have a solid base for local and regional expansions. In order for us as a management team to stay abreast with this new business model; we should increase our standards and implement some useful engineering and business techniques to monitor and evaluate our work effectively. Since our business is considered as a food business, I have selected Key Performance Indicators for Quality Control as a topic for this assignment because I believe that KPI technique is one of the most...
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...Governance and Financial Ratios to Credit and Financial Analysts: Evidence from Bahrain Jasim Al-Ajmi Department of Economics and Finance, College of Business Administration University of Bahrain, Bahrain Tel: +973-39444284; Fax: +973-17449776 E-mail: jasimalajmi@gmail.com Abstract Financial ratios provide useful quantitative information to investors and analysts who want to evaluate the operations of a firm and analyze its position within its industry over time. The financial indicators that analysts use as basis for decisions are not necessarily all equally useful. This study attempts to determine the perceptions of credit and financial analysts working in financial institutions in Bahrain as to the usefulness of 71 financial ratios and 6 attributes of corporate governance named in a questionnaire. There are no significant differences between credit analysts and financial analysts with respect to 40 of the indicators. Credit analysts consider the quick ratio the most useful ratio, followed by the non-recurrent ratio. Financial analysts consider price-earnings the most useful ratio, followed by the market-to-book ratio. The quality of corporate governance practices is also considered important by financial analysts, but less important by credit analysts. These results should be of interest to a variety of stakeholders, including credit analysts, financial analysts, auditors, regulators and educators. Keywords: Corporate governance, credit analysts, financial analysts, Bahrain...
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...CHESAPEAKE HEALTH PLANS Financial and Operating Performance Analysis Report September 18, 2015 Executive Summary Chesapeake Health Plans is an insurance company that offers prepaid health coverage to more than 400,000 members. It is Virginia’s largest managed care organization, offering various products including HMOs, PPOs, and POS plans as well as Medicare HMOs. Moreover, Chesapeake was the first HMO in Virginia to receive accreditation from the National Committee for Quality Assurance (NCQA), and gained excellent levels in each of its component plans. A comprehensive financial and operating performance analysis was performed for Chesapeake Health Plans. The purpose of this analysis was to gain insight into the financial and operational workings of the organization and to identify any potential operating, investing, and financing issues that can be addressed to improve the organization’s financial health. To achieve this goal, the following key performance indicators were examined: market comparison, ratio analysis, cash flow analysis, Dupont Analysis, and operating indicator analysis. Furthermore, recommendation were provided to improve areas of concern and to ensure future financial stability. Market Comparison Chesapeake has four primary competitors with varying number of service areas, enrollment, and subsequent total assets. The competitors are WellLife, Sparta, Signet Healthcare and Proxima. Chesapeake does not serve as many counties as WellLife and...
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...Sarbanes–Oxley Act (SOA) presume that non-audit services lower the quality of financial statements, so they have prohibited auditors from offering most non-audit services. In addition, regulators believe that non-audit services (NAS) may cause the auditor to be perceived as “dependent” in appearance, thus increasing information risk, even if they have no impact on the quality of financial statements. I investigate two hypotheses using pre-SOA data. First, I ask whether the proportion of non-audit services fees to total fees has a positive or negative association with the ability of financial statements to predict a firm’s future cash flows, which can be considered a measure of the quality of the statements. Second, I ask whether the proportion has a negative or positive association with the cost of capital and the bid/ask spread, controlling for the predictive ability. The cost of capital and the bid/ask spread serve as proxies of information risk. Contrary to the proponents of prohibiting NAS, I find that the proportion of non-audit services fees to total fees has a positive association with the predictive ability. If we control for the quality of financial statements, non-audit services still have a negative association with the cost of capital and the bid/ask spread as proxies for information risk. These findings suggest that there are benefits from non-audit services, both to the quality of financial statements and to reducing information risk. The Impact of Non-audit...
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...threat to the U.S. healthcare system, impacting the quality of patient care and the effectiveness of its operations. Previous studies have highlighted the impact of workplace culture and pay disparities in influencing nurse retention and burnout. Studies show that up to 57 percent of recently employed nurses leave their positions within two years, and at least 17.5% leave within the first year. This paper outlines some key performance indicators (KPIs) to evaluate the efficacy of interventions to enhance workplace culture and augment financial incentives for nurses. This analysis outlines proposed solutions that can help alleviate the current nursing crisis. The selected KPIs will reflect the...
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...Internal Analysis The financial ratio analysis of a company is a useful indicator to measure the success of a company. By comparing financial ratios between companies in the same industry (competitors) it is a useful way for investors and shareholders to determine the financial health and/or the sustainability of a company. Disney’s main competitors within the industry include Time Warner and 21st Century Fox. There are five key areas of comparison that provide excellent financial analysis of a company. They are short-term solvency, long-term solvency, asset management, profitability, and market value. Liquidity Ratio The short-term solvency ratio is a measurement used to measure how well a company is able to meet debt obligations. Specifically, the current ratio measurement takes the current assets divided by the current liabilities of a company. This measurement shows how well a company can pay back its liabilities from its current assets (cash, inventory, or receivables). The current ratio is also an indication of how efficient a company’s operating cycle is because if it takes a long time to turn products into cash a company may have issues fulfilling obligations. Disney had the lowest current ratio for 2013 between its competitors with a ratio of 1.21. Even though it has the lowest amongst its competitors Disney’s ratio is still significantly higher than a ratio of 1. Therefore using this current ratio measurement it can be strongly perceived that Disney has...
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...Chapter One: Introduction 1.1 Origin of the report Internship program is a prerequisite for acquiring BBA degree. Before completion of the degree, a student must undergo the internship program. Internship program is a perfect blend of the theoretical and practical knowledge. As the classroom discussion alone cannot make a student perfect in handling the real situation, it is an opportunity for the students to know the real life situation through this program. The report on “Performance Analysis of Grameen Bank (GB), BRAC and ASA as MFI.” is prepared by Md. Jasim Uddin under the supervision and guidance of Muhammad Mujibul Kabir, Professor, Department of Finance, University of Dhaka and shubashish Barua, researcher, InM to meet the requirement of the internship program of BBA. 1.2 Objective of the Report Broad Objective: Broad objective of this report is to meet the partial requirements for the fulfillment of BBA program. Specific Objectives: Internship program aims at providing knowledge about the real world business situation. The objectives of the report are- ➢ To be informed with the top three MFIs of Bangladesh focusing on poverty alleviation. ➢ To get an overview of services rendered by different MFIs. ➢ To identify the critical success factors (CSF) of Microfinance institutions. ➢ To compare the relative performance analysis of top three MFI: Grameen Bank (GB), BRAC and ASA ➢ To identify the problems faced by the MFIs...
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...challenged by other big names in Internet technology. Compare and contrast Google’s business model and financial management with Microsoft’s, which launched Bing. Access Google and Microsoft’s annual reports and financial statements at their Websites. In addition to the text, you may access some other sites and or sources to understand the how to analyze an income statement and a balance sheet. For example, the following sites can provide guidance: Understanding the Income Statement at: http://www.investopedia.com/articles/04/022504.asp Reading the Balance Sheet at: http://www.investopedia.com/articles/04/031004.asp However, if these sites are not available, there are other sites that can be accessed that will provide sufficient information and guidance. Write a 7-8 page paper in which you: Calculate or identify from each company’s most recent annual report the six (6) specific financial ratios listed and provide as an appendix to the paper. Liquidity measurement ratio: Current ratio Profitability indicator ratios: Return on assets Return on equity Debt ratio: Debt ratio Operating performance ratio: Fixed asset turnover ratio Cash flow indicator ratio: Dividend payout ratio Investment valuation ratio: Price / Earnings ratio (If you need help with ratios you could access Web sites that provide guidance such as: http://www.investopedia.com/university/ratios/ However, if this site is not available, other sites can be accessed that offer similar information.) ...
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...Financial Management in NHS Name: Course: Professor’s Name: University: City (State): Date: Sources of funding There are different sources of financing that the hospital uses to finance its operations. The hospital uses both internal and external sources to fund its operations. One of the internal sources of financing that the hospital utilizes is the revenue that is collected from the services offered to both inpatients and outpatients. The second source of internal finance that the company uses is the sale of fixed assets that are not require in the hospital. The hospital on annual basis carries out an evaluation of the assets that it no longer requires and disposes them as a way of financing its operations. The hospital further uses external methods of financing its activities. One of the main sources of finance is through the use of bank loans and overdrafts. The company seeks for both long-term and short-term loans to finance its operations. Other sources include government grants and charities from non-governmental institutions. Financial stakeholders and their various expectations Stakeholders are referred to those individuals who have an interest in the running of Moorfield’s Eye hospital. These stakeholders may commit their resources towards running of the hospital directly...
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...Islamic Economics and Finance Measurement of Financial Development: A Fresh Approach Noureen Adnan 1 Financial development can be defined as the policies, factors, and the institutions that lead to the efficient intermediation and effective financial markets. A strong financial system offers risk diversification and effective capital allocation. The greater the financial development, the higher would be the mobilization of savings and its allocation to high return projects. Financial development can be measured by a number of factors including the depth, size, access, and soundness of financial system. It can be measured by examining the performance and activities of the financial markets, banks, bond markets and financial institutions. It is observed that higher the degree of financial development in a country, the wider will be the availability of financial services. A developed financial system offers higher returns with less risk. In this paper it is attempted to collect main components of financial development including Banks, Stock markets, insurance companies and bond markets for 41 economies during the period of 1988 to 2009. The method of principal component is utilized to extract a single financial development index out of them. Principal component analysis is a modern tool of data analysis. The main aim to apply principal component to achieve a meaningful index out of complex and multidimensional elements of financial development and to re-express the data with minimum...
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...Financial Ratios Tutorial http://www.investopedia.com/university/ratios/landing.asp Thank you very much for downloading the printable version of this tutorial. As always, we welcome any feedback or suggestions. http://www.investopedia.com/contact.aspx Table Of Contents: 1) Liquidity Measurement Ratios a) Current Ratio b) Quick Ratio c) Cash Ratio d) Cash Conversion Cycle 2) Profitability Indicator Ratios a) Profit Margin Analysis b) Effective Tax Rate c) Return On Assets d) Return On Equity e) Return On Capital Employed 3) Debt Ratios a) Overview of Debt b) Debt Ratio c) Debt-Equity Ratio d) Capitalization Ratio e) Interest Coverage Ratio f) Cash Flow To Debt Ratio 4) Operating Performance Ratios a) Fixed Asset Turnover b) Sales/Revenue Per Employee c) Operating Cycle 5) Cash Flow Indicator Ratios a) Operating Cash Flow/Sales Ratio b) Free Cash Flow/Operating Cash Ratio c) Cash Flow Coverage Ratio d) Dividend Payout Ratio 6) Investment Valuation Ratios a) Per Share Data b) Price/Book Value Ratio c) Price/Cash Flow Ratio d) Price/Earnings Ratio e) Price/Earnings To Growth Ratio f) Price/Sales Ratio g) Dividend Yield h) Enterprise Value Multiple This tutorial can be found at: http://www.investopedia.com/university/ratios/landing.asp (Page 1 of 55) Copyright © 2010, Investopedia.com - All rights reserved. 1) Liquidity Measurement Ratios The first ratios we'll take a look at in this tutorial are the liquidity ratios. Liquidity ...
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...[pic] BB&T BANK ANALYSIS REPORT FINA 280 FINANCIAL INSTITUTION MANAGEMENT & MODELING William C. Handorf, Ph.D. June 28, 2008 Washington, DC Content 1. INTRODUCTION ………………………………………………..…………………3 2. BB&T ……………………….……………………………………………………….4 3. US ECONOMIC OVERVIEW ……………………………………………………12 4. BB&T Bank …………...……………………………………………………………14 5. Conclusion…………………………………………………………………………..41 6. Questions to Management………………………………………………………….42 1. INTRODUCTION The purpose of this report is to analyze the financial operations and financial conditions of BB&T Bank by evaluating financial, economic and market information available for the period from 2000 to 2008. This paper attempts to address key strengths and weaknesses of the bank from a regulatory, financial, and credit market perspective. In order to make assessments and calculate required ratios, statistics and correlations, we mainly review the Uniform Bank Performance Report (UBPR) of the bank and publicly available financial data. Besides BB&T Bank the paper also attempts to analyze the performance of the holding company, BB&T Corporation (NYSE: BBT). Section 2 briefly overviews the holding company - BBT - and its financial analysis. Section 3 provides an overview of the US economy as a backdrop to the financial performance of the bank. Section 4 uses the CAMELS methodology (Capital, Asset Quality, Management, Earnings, Liquidity and Sensitivity) to identify the key strengths and weaknesses...
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...A Comparison of Business Models and Financial Management of Google and Microsoft Anitra Williams-Bender Jackson State University Abstract Google and Microsoft are two of the world’s leading providers for technological services and products. Both companies offer superior services such as search engines, e-mail, and other services designed to connect users with the rest of the world. Although these organizations may have similar products and services, there are limitless factors that set them apart from one another. The business models and financial management strategies for Google and Microsoft differ, directly correlating with the success of the company. Financial ratios help to indicate the success or failure of a company’s attempt to gain profit by selling products and recruiting investors. Annual reports track the expenditures, assets, and net income for Microsoft and Google. Leadership styles, new products and services, and company goals are influenced by annual reports. The technological competition continues, as both of these companies attempt to increase and retain revenue, beat out their competitors, and attract more and more customers. The core business of an organization outlines the most important and essential activities to the company. This sector of business activity fulfills the purpose for the organization, and it is needed for the organization to function properly. The core business can be viewed as the foundation for the organization; aspects of the...
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