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Follow-Up Care: A Case Study

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Sacred Heart had issues regarding poor follow up care and not ensuring patients were well informed regarding taking their medication. Both issues can be resolved in communicating with patients and increasing face time with patients. There are several probable reasons why this is not instituted in a timely manner. Such as what insurance a patient has in certain cases (Kurt, 2017). Consequently, if an individual had Medicaid they only received a follow up call regarding further care less than 30% of the time as per Fierce Healthcare (2017) In accordance with the Institute for Healthcare Improvement there are several sentiments that should be expressed to patients to ensure follow up care is not only satisfactorily but made in a timely manner (2017). First, it is essential to ensure …show more content…
Also, ensure multiple means of communication are available as far as reaching out to your patient. Patients who are released with medication with no knowledge of how to properly take medication risk not only injury but death (Texas Medical Association 2017). The narrative typically is patients are too lazy or incompetent to read but adult illiteracy is a big issue as less than 20% of adults cannot even read a magazine (Strauss, 2016). To ensure patients can understand the prescription with ease ensure multiple translations are available for patients, even pictures can help someone who might have a hard time understanding the data (Texas Medical Association 2017). Another way to ensure patients understand what is being prescribed to them is by reiterating how to take the medicine and asking if they could repeat what you previously stated back to them (Texas Medical Association 2017). This helps to ensure there is a clear and cohesive understanding of what is being asked of the patient, also remember to eliminate medical

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