...McDonald’s Delivery is a new service to be introduced to Australia in the year 2012. The service is already booming in overseas countries such as Singapore and India and is looking to be implemented into the Australian society early this year. With such high demands for fast food and minimum competition in the market for low cost convenient food services McDelivery looks to be a successful and profitable service on introduction to the Australian society. This marketing plan assesses the internal and external environment in which the service will be a part of and how it looks to be a highly sought after service in Australia. Through the research displayed and signs from overseas the McDelivery service looks to be a highly profitable commodity for the McDonalds giant and looks to be a very fast growing and unstoppable service. McDonalds looks to attain market dominance with the introduction of this service. Situational Analysis - Demographic: In regards to the demographics of this particular service it would only be feasible to function in areas of a population density that is of a high level. In order for this service to be a success there needs to be population density and large demand for the product. If introduced to a low density area the service wouldn’t be profitable. - Legal: Legal forces that would affect this service would be fairly standard procedure such as insurance, licensing of drivers, using qualified staff and meeting laws with regard to delivery. There was...
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...the Tourism and Hospitality Industry: Logistics for the Food Service Industry Assessment 2 – Research and Reflective Analysis Report Stores Management Operational Plan Escape Hotel Lecturer: David Craven-Kalber Student Name: Su Yu Hsu Student ID Number: HSU06138476 Due Date: Monday 18th of May, 2009. Table of Contents INTRODUCTION3 1. STOCK TAKING4-6 Purpose4 Frequency4-5 Reporting5 Documentation5-6 Techniques Employed6 2. ORDERING7 Authorized Personnel7 Type of Ordering Regime7 Document Preparation8 3. GOODS RECEIVING1 Procedures9-10 Security10 Food Hygiene10-11 Verification11 Documentation12 Goods Rejection12-13 CONCLUSION13 REFERENCES14 APPENDIX 115 APPENDIX 216 APPENDIX 317 APPENDIX 417 APPENDIX 518 APPENDIX 618 APPENDIX 719 INTRODUCTION ‘Escape Hotel’ is a five-star hotel located in the Melbourne CBD with 800 guest rooms. It has three Food Operations: * Grill and Lounge: serving innovative International cuisine daily for dinner and specialty cocktails. * The Coffee Bar: provide coffee, juices, muffins, morning bagels, cakes and sandwiches. It is open for breakfast and lunch every day. * Sakura Japanese Restaurant: offers the finest in Japanese cuisine. It has a Teppanyaki Bar with skilled and experienced chefs. The Menu contains teriyaki dishes and sushi along with other traditional meals. This paper is a research and reflective analysis report which investigate and evaluate practical operational imperatives...
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...Introduction Whole Foods Market allows their team to make their own decisions at the same times creating an environment where people are treated with respect and are highly motivated to excel. Whole Foods mentor their employee through education and on-the-job experience. This will able them to fill a majority of leadership roles from the current team member base. There is several training programs that is provide to bring those new leaders into the company. Whole Foods divides the employees into “teams” which are group by departments. It teams goal is to ensure the daily operations are run professional and profitable. The store has several different departments like Seafood, whole body, produce, specialty, Bakery, customer service, facilities, floral, meat, prepared food and grocery. Base on the information provide these are the job title: 1. Job A – Customer Service Clerk 2. Job B – Customer Service, Cashier 3. Job C – Prepared Food Leader 4. Job D – Prepared Foods Specialized Team Member, Night Supervisor 5. Job E – Store Team lead 6. Job F-Grocery Team Supervisor 7. Job G- Prepared Foods Associate Team Leader 8. Job H-Associate Store Team Leader 9. Job I-Grocery Store Team Member Process, Techniques, and Factors Job classification method is the best one to use when determining the actual job title of the each team employee that will evenly engaged to the structure of the teams and which teams the individual members report to. With this jobs...
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...Company Description Kundo, Inc., a Massachusetts based company, will operate Abonda, a single unit, medium-size restaurant serving healthy, contemporary style food. The restaurant will be located at 645 Deacon Street in Cambridge, Massachusetts. Mission Statement The company's goal is that of a multi-faceted success. Our first responsibility is to the financial well-being of the restaurant. We will meet this goal while trying to consider; 1) the effect of our products on the health and well being of our customers (and our staff), 2) the impact that our business practices and choices will have on the environment, and 3) the high quality of attitude, fairness, understanding, and generosity between management, staff, customers, and vendors. Awareness of all these factors and the responsible actions that result will give our efforts a sense of purpose and meaning beyond our basic financial goals. Development & Status The company was incorporated in September of 1995 and elected sub-chapter S. The founders are Jack Morton and Wilma Mason. Jack is the President and Wilma the Vice President. There is a total of 10,000 shares of common stock issued. Wilma and Jack each own 3,000 and the remainder are retained by the company for future distribution. In addition they have loaned the company $25,000 of their own money for research and start-up costs. A suitable site for the first restaurant was found last month and lease negotiations are in the final stages. The location will...
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...1. INTRODUCTION The Country Analysis Report constitutes a major part of the in-course assessments in the Global Business Environment module. It consists of one written report and one formal presentation, which account for a total of 30% of the total assessment. Students shall work in groups of 4 or 5 members. Each group will conduct an in-depth analysis of a country assigned by their respective tutors. The focus of this project is to engage in a feasibility study from a macro-environmental study perspective and highlight the various benefits and risks in two specific countries. The entire analysis requires organisation of data, critical data analysis, interpretation of data, drawing meaningful causal relationships among the variables/environmental forces and determining the level of attractiveness and competitiveness of the investment. 2. CASE STUDY Gourmet Ateliar (Hong Kong) Ltd., founded in 1955 is one of the region’s primary and premium food manufacturers and distributors. Its clients range from international chain hotels to Michelin star restaurants to fast food chains and caterers. The company carries only the best international brands of meat, poultry, seafood and dairy. Besides distributing international brands of gourmet fine foods, Gourmet Ateliar has its very own house brands of processed meat, frozen food and beverages. The company presently has 10 food processing plants in China and employs over 5...
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...Products: Batman delivers will have high quality multi-cuisine food for its local, international and travelling costumers which will be delivered to their doorstep across the vicinity. To achieve the vision, multi-cuisine food will be initially produced for Indians, Europeans and Americans including fast food of high quality and delivered to the costumer’s doorstep. However, more preference will be given to European food because almost 90 percent of population in Australia are of predominantly European ancestry (see Elder, 2007). Furthermore, we have also reviewed the surveys conducted in Australia regarding food preferences. According to Lupton (2007) “Australian people like the food which composed of sociality, family togetherness, health,...
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...economies. Incomes across Canada follow regional economic trends but, on average, each Canadian household spent $71,360 in 2008, up 2.0% from 2007. Spending at restaurants is determined by household budgets, which is being squeezed by modest disposable income growth. The average annual household spending at restaurants is $2,413. 3.3% Restaurant share of total household budget The demand for fast food service industry is increasing day by day especially in big cities for busy professionals and in student’s town for studying professionals including the night shift workers. According to the National Restaurant Association the economy for fast food industry is expected to reach $632 billion with a 3.5 % increase over 2011.The reason for such a spectacular increase is due to the food preferences, eating behaviours, time and financial demands, decreased opportunities for cooking and increased availability of food commodities (basic, raw and processed). Fast food statistics July 6 2006, states more than 40% of people in Canada prefer fast food that is Pizzas and Burgers. For being a successful fast food outlet the location plays a major role in profitable business such as shopping malls, busy traffic streets, downtown and universities. Owl kitchen will be located in the heart of downtown Kitchener waterloo on king street which is considered as the busiest street connecting both the cities and it has universities, commercial buildings, outsourcing companies, clubs and pubs. Our main competitors...
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...Presented by: Anushree Fogla BBA, 2nd year Roll No-80 Date-28/4/2014 CONTENTS * Introduction * Acknowledgement * Objectives * Literature review * Research methodology * Data analysis and findings * Limitation and scope * Conclusion * Appendix * Bibliography INTRODUCTION Fast food is one of the world’s largest fast growing industry types. India’s fast food industry is growing by 40%. However the fast food retail industry is mainly dominated by the multinational players. Because of the availability of raw materials for fast food, global chains are flooding into our country. There is immense competition among the fast food companies because they all provide similar kind of products, either sandwiches burgers or pizzas. Alot of western culture is influencing on our food habits and this food culture is most happily adopted by the young generation, the youth of our country. The Indian young generation’s taste buds are demanding more and more and Pizza industry-one of the most intensive industry is all gearing on. Out of the various fast food companies that are there in India the two most competitive brands of fast food are Pizza Hut and Domino’s. This is because they offer the same product line. In the research that I have conducted I have compared the two Pizza houses on the basis of preference amongst the college students of Kolkata and found the reason for the preference of one brand over the other. * Market share of Domino’s and...
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...ensure that safe and appropriate practices are followed in relation to hygiene, health laws and regulations. The Canteen will operate each day that students are at College, or as agreed with College. The Canteen Manager must show a commitment to the success and well being of Presentation College Windsor, its students, staff and the community. Specific Duties Menu Promote an interesting, varied, healthy and innovative menu for breakfast, recess and lunch, including café style food cooked on the premises. Be available to provide some ad hoc catering for College functions including parent teacher interviews and special luncheons etc. Food Handling and Hygiene Be thoroughly aware of current Food Handling and Hygiene Laws. Ensure the submission of a “Food Safety Program” with the (Local) Council Environmental Health Department, and updating of such as required. Ensure that all daily monitoring and records are maintained (as per Food Safety Program) for inspection purposes. Keep abreast of current food...
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...Waitrose: How to Be Better? By Boyang Yu (P12005387) 4th March 2014 Module: Service Operations Management Tutor: Martin Beckinsale Acknowledgments The author would like to express appreciation to his tutor Martin Beckinsale for valuable, constructive critique and support during writing this report. Special thanks to Xinzhu Hu for her valuable ideas and comments during the writing progress. Besides, the author would like to take this opportunity to thanks George Kokkinidis and Martin Beckinsale’s passionate lectures. In addition, the author would like to thank the Kimberlin Library for the empirical data. I Summary The rapid development of supermarket industry resulted in fierce competitiveness among various companies. Therefore plenty of companies began to realise the significance of service and have launched a variety of innovative service models in order to gain a competitive advantage in the era of service-oriented. This report started from theories of service concept and service operation management and analysed the supply chain and customer order system of Waitrose, a UK supermarket. This report is aimed at building a new and deeper awareness of customers to Waitrose and help its operation management to be more advanced, more completed and more professional. After researching and analysing, the author found that Waitrose owns a mature and profound supply chain of pig meat. However, Waitrose relies too heavily on its own brands. Key Words: Supermarket...
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...DEMAND AND FORECASTING FOR Forestville, MD As one of the premier fast food establishments, Domino’s Pizza has had a long history of satisfying the hunger pains of millions of consistently faithful customers with its mouth watering pizza and other food selections in its product offerings such as pizza bread, sandwiches and party chicken wings. A fan favorite amongst pizza connoisseurs worldwide and internationally, its management and executive team are considering other potential locations to call Domino’s Pizza home. With thousands of highly successful domestic franchises already situated throughout the United States, Domino’s Pizza is interested in entering into the fast food marketplace in Maryland. One of the commercial retail territories that Domino’s Pizza is considering establishing dominance is in the Forestville suburb of Prince George’s County, Maryland. In order to make analyze whether or not Forestville, Maryland will prove to further establish Domino’s Pizza as the global giant in pizza satisfaction, Domino’s Pizza has enlisted our company to provide a thorough recommendation on whether or not it will be beneficial for their company to plan to build a Domino’s Pizza franchise in the vicinity of Forestville, Maryland. Based on information contained within the body of the company’s 2011 Annual Report, Domino’s Pizza accounted for “4,513 franchise stores and 394 company-owned stores domestically,” (Domino’s Pizza, 2011). These impressive numbers highlight the importance...
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...Supply Chain Management Final Report On Dominos: Supply Chain Network Contents 1. Food Service Industry in India 3 2. About Dominos 4 3. Dominos India 5 3.1 Competitors 6 3.2 SWOT Analysis 8 3.3 Porter five Forces Analysis 9 4. Methodology 10 5. A Typical Domino’s Store 10 5.1 Work Force 10 5.2 Organization Structure 11 6. Domino’s Supply chain: Providing a Strategic Competitive Advantage 13 6.1 Evolution of Dominos back-end supply chain 13 6.1.1 Old Supply chain 13 6.1.2 Revamped Supply Chain Model-2000 13 6.1.3 Current Commissary Operations 15 6.1.4 Vendor Management: 16 6.1.5 Insights on Demand Estimation from retail visit: 17 6.1.6 Inventory Management @ Dominos 18 7. Domino’s as a food service organization 20 8. Service Process Flow 22 8.1 Domino’s 30-minute delivery promise 23 8.2 Service Process flow 24 8.3 Pizza Order tracking 25 8.4 Standard Layout of the make-line 26 8.4 Service Blueprint 27 8. Issues & Recommendations 29 9. References 30 1. Food Service Industry in India The Indian food industry has been witnessing strong growth over past few years. Right now India is the world's second largest producer of food next to China, and certainly has the potential of becoming the biggest producer in the years to come. The total food production in India is expected to grow by leaps and bounds in the next decade primarily because of the growing segment of young professionals and...
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...Class Pizza Party Justification Report (Student Name) ENG 315 – Professional Communications (Professor Name) (Correct Date) August 11, 2014 Dr. Annabelle Karnes Professor of English Global University 2222 Academic Lane Riverton, VA 98625 August 11, 2014 Sophia Bailey 3456 Student Drive Riverton, VA 98625 Dear Dr. Karnes: I am pleased to present the report you authorized on June 10, 2014, regarding the feasibility of potential pizza options for the upcoming class party. An analysis of both Pop’s Pizza Planet and Scooby’s Pizza Mansion found that, although both alternatives offered delicious options, Scooby’s Pizza Mansion better met our chosen criteria in cost, choices, and delivery time. It is therefore the recommendation that we utilize Scooby’s Pizza Mansion for our upcoming class pizza party. Thank you for allowing me the opportunity to research potential party choices. I appreciate your consideration of my recommendation. Should you have any questions regarding this report, please do not hesitate to contact me at (909) 555-5555. Sincerely, Sophia Bailey Enclosure: Justification Report Table of Contents Executive Summary 4 Problem Statement 5 Terminology 5 Report Overview 5 Overview of Alternatives 6 Criteria 6 Research Methods 6 Evaluation of Alternatives 7 Findings and Analysis 7 Recommendation 8 References 9 Executive Summary This report examines the feasibility of two potential pizzeria choices for the upcoming class...
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...MGKT 270: Service Marketing Critical Incident Report Bachelor of Commerce (Marketing & Management) Author: Goh Bing Chong Basil (5269131) * Executive Summary This critical report took place at Mischief’s restaurant during September 2015, during the interview it was revealed that an unfortunate case of the dissatisfying experience was involved. Both management and staffs level of customer service provided was a disappointment to customers. After the analysis of the critical incident report, a customers and provider gap is discovered. The analysis demonstrates the lack of reliability & empathy, which directed to customer gap. The lack of knowledge gap about management using the wrong digital platform for reservation needs which led to failing to reserve a seat for a customer. Additionally, a policy and delivery gap was discovered, because there was an absence of employee protocol and absence of a proper training program. The report concludes by suggesting three recommendations for closing the provider gaps. Which is using the right digital platform for reservation booking, a structure work protocol when unexpected crisis arises and finally proper training program for employees. This report offers a valuable resource for Mischief to improve their service quality in the future. Table of Contents Executive Summary 2 1. Critical Incident Description 4 1.1 Circumstances leading up to the incident 4 1.2 What Occurred During the Incident 4 1.3 What...
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...Project Report On Kentucky Fried Chicken From Supervised by : Prof.Dr.Zain Yousafzai Submitted by : Siawoosh Wared ( BBA Hons ) Registration # 1711-306055 ( BBA 11 ) th Preston University Peshawar Session 2006 ² 2010 Project Report Marketing Strategies With Reference To Kentucky Fried Chicken A Project report submitted to the Preston University in partial fulfillment of the requirement for the Degree of Bachelor of Business Administration. Supervised by : Prof.Dr.Zain Yousafzai Submitted by : Siawoosh Wared ( BBA Hons ) Registration # 1711 ² 306055 ( BBA 11th ) Preston University Peshawar Session : 2006 ² 2010 II Project Report On CD Page III Approval Sheet Vice Chancellor : ______________________ Prof.Dr.Anwar Hassan Internal Supervisor : ______________________ Prof.Dr.Zain Yousafzai External Supervisor : __________________ Department of Business Administration Preston University Peshawar IV Preface This report focus on KFC marketing strategies, its marketing environment , demographic factor ,marketing factors. I designed a report to provide a brief description about its marketing mix & its major competitors in Pakistan. We also discuss four P·s of marketing & their marketing tools. In addition to it, this report includes a research base survey on KFC. We all have tried our level best to fulfill all the requirements mentioned to us. Now its depend upon the reader to read it carefully and understand what we want...
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