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Ford

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TABLE OF CONTENTS

Contents Page (s)
Executive Summary…………………………………………………………………………....3
Issue Identification ………………………………………………………………………...…5-7
Environmental and Root Cause Analysis………………………………………………..…7-9
Alternatives and Options……………………………………………………………………9-11
Recommendation and Implementation …………………………………………………11-12
Monitor and Control…………………………………………………………………………...12
Conclusion………………………………………………………………………………….12-13

EXECUTIVE SUMMARY
Ford Motor Company is the second largest industrial automotive corporation in the world. Their operations span over 200 countries with more than $144 billion in revenues. Over the years, its market share has been on the decline due to the entrance of foreign-based auto manufacturers. They are also faced with over industry capacity and uses minimal technology in their process. In an effort to face competition, Ford is currently reviewing Dell’s Model of virtual integration to solve their supply chain bottlenecks.
However, there were fundamental issues that needed to be addressed: (1) How would the virtual integration affect the operations of Ford in areas of ordering, quality control and distribution? (2) Should Ford completely Dell’s business model or which aspects would work best for Ford? (3) Could Dell’s cycle time and lead times be replicated into Ford’s automotive infrastructure and would the current technology at Ford support this? and (4) Would virtual integration be feasible in the automotive industry given the product characteristics and industry scope?
It was found that emerging technologies, globalization of foreign-based auto manufacturers and intense industry competition caused Ford’s issues. Subsequently, there were two ways Ford could handle this: adopting the whole Dell’s business model or adapting aspects of the business model.
It was recommended that Ford should adapt aspects of the

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