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Consumer Rights

Every consumer have rights, whether they’re knowledgeable of these rights or not. It is the consumer’s duty and responsibility to find out what these rights are. If consumers do not know their rights then there is a possibility of consumers getting cheated out of them, and they are unware. According to the Jamaica Information service consumer have eight basic rights (2015), they are:

* The right to safety – to be protected from harmful products. * The rights to choose- to be allowed to have access to a desired product at a good price. * The rights to be informed and protected- to be informed about a product fully so that consumers make good purchasing decisions. * The rights to be heard- to be allow to express one’s self in making economic decisions. * The rights redress- the right to be compensated for goods are services below purchasing standards. * The right to satisfaction of basic needs- to be fed, clothed and sheltered. * The right to a healthy environment- to be in a clean space that enhances the quality of life. * The rights of consumer Education- to be well informed, and fully knowledgeable in the marketplace, and to function effectively.

Duties of Suppliers

Suppliers should ensure that their customers are happy with the goods/services being paid for, in order to have a repeat customer and to gain or remain profitable. However they are a few requirements or duties that must every supplier should before and after a purchase transaction is made to ensure to ensure success and business ethics. According to The Consumer Affairs Commission suppliers should communicate all the necessary information concerning the product in relations to its packing, label or description of product verbally or in writing (2005). Consumers should also be given a receipt by the supplier to prove purchase, especially in

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