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Fresh Direct Case Study

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Case Study Report
Outline and Grading Guide (150 points)

COMPANY NAME/WEBSITE/INDUSTRY
FreshDirect, Freshdirect.com, Food and Grocery

BACKGROUND/HISTORY
Fresh Direct is a company that allows you to order your food online and get next day delivery, their moto is “Our Food is fresh, our customers are spoiled….. Order on the web today and get next-day delivery of the best food at the best price, exactly the way you want it with 100% satisfaction guaranteed.” The primary business is to allow customers to order their food online and avoid going to a grocery store they can buy anything they want online and you can have it delivered to you house. Key players would be the people who launched the business in 2001 Joseph Fedele and Jason Ackerman. Many companies have fallen online with the grocery service and they boldly stated they were the “greatest way to shop for food” this again was a bold statement in many of these chains have fallen. Company launched in 2001 and by 2011 you had to have a order of 30$ with a delivery fee associated with it. The company started to fall apart when the competition start to raise in the industry that is when they started offering local grown and organic but their were some fields they just couldn’t compete with.
23–30 Borden Avenue
Long Island City, New York 11101
U.S.A.
Telephone: (718) 928-1000
Fax: (718) 433-0648
Web site: http://www.freshdirect.com
Private Company
Founded: 1999
Sales: $200 million (2005 est.)
NAIC: 311991 Perishable Prepared Food Manufacturing

http://www.encyclopedia.com/doc/1G2-3480000039.html

SWOT ANALYSIS

Strength: * Has strong financial assets * Powerful online grocery brand * Advanced food technology with software system * Strong relationship with local stores and distributors * Approach is very innovative * Excellent customer service * Warehouse had 12

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