...FRUSTRATIONS WHAT IS FRUSTRATION? FRUSTRATIONS • Frustration: Negative emotional state that occurs when one is prevented from reaching desired goals. • Described as a feeling of dissatisfaction or discouragement that occurs when an individual’s needs, goals or expectations are not met. CAUSES OF FRUSTRATIONS • External frustrations – based on conditions outside of the individual that impede progress towards a goal • Based on delays, failure, rejection, loss, others blocking your motives • Personal frustrations – based on personal characteristics that impede progress toward a goal REACTIONS TO FRUSTRATIONS • Aggression: Any response made with the intention of harming a person, animal, or object • Displaced Aggression: Redirecting aggression to a target other than the source of one’s frustration. Redirected to unrelated object or person • Scapegoating: Blaming a person or group for conditions they did not create; the scapegoat is a habitual target of displaced aggression • Direct aggression: Removal or destruction of the barrier • Escape: May mean actually leaving a source of frustration (dropping out of school) or psychologically escaping (apathy). Leaving a source of frustration • Conflict: Stressful condition that occurs when a person must choose between contradictory needs, desires, motives, or demands • Persistence, vigorous effort and varied responses • Variability, circumvention Frustration and common reactions to it. FRUSTRATION: AGGRESSION...
Words: 445 - Pages: 2
...WEEK 9 Assignment 4 Submitted by: COMP INTERACTION AND DESIGN PROFESSOR MOSES COWAN 8/30/2014 Using technology in any field often causes side effects, strong, emotional states, which arise during computer interactions often, due to the installed applications of the computer. These applications, which initially evolve with a motive of satisfying some user requirements or pre-existing shortcoming of some other applications not only affect the need completion or interaction itself, but also the cause personal discontent and unintentional humility. In computing and information technology, user frustration is a persistent problem arising due to varied masses of users and ambience, workplace, differences. The quality of user experience and feedback is of utmost importance of success for any application. In this paper, we identify reasons for user frustrations and with special emphasis to disabled population suggest ways for better serving theses masses. Average users lose time due to frustrating experiences range from around 31% to approximately 46% of the time they spend on computers and mobile. Hence, we need to develop nomenclature of frustrating experiences, describe methods to identify user experiences as natural ones or due to poor system design and find ways to solve them. Computers and mobiles have beneficial impacts but also cause much unintentional dissatisfaction among the users because of many reasons, exasperation of losing unsaved work in case of a crash,...
Words: 1473 - Pages: 6
...God’s love keeps lifting me higher than I ever have been lifted before. When trouble comes, and depression takes over. His love lifts me higher and higher. So give it up, and let god be your desire, and he will be at your side for ever more. You know God’s love keep lifting me. He keeps lifting me higher and higher. I said he keep lifting me higher and higher. When satan desires is upon my life, and darts is throne in every direction, his love keep lifting me higher and higher. When death is at my door it, he keeps lifting me higher and higher. When I am low in spirit and disappointment is my best friend, God came and it soon departed. He restored his love and gave me joy, God’s love keep lifting me higher. That’s why I can say that god keep lifting me higher and higher. I am so glad that god shows his love, he a unlimited God with unlimited love. God love keep lifting me higher and higher. Yes, with God’s love and with his loving arms around me I can live and face the world God’s love keep lifting me, he keep lifting me higher and higher. I said your love keep lifting me higher he keep higher and higher so I can live and face the world. God’s love keeps lifting me higher when death is at my door. He keep lifting me higher when disappointments is my best friend He keep lifting me higher when satan dart is thrown on every side his love keeps lifting me higher and higher. His love keep lifting me higher. I am so glad that I found him he the unlimited man...
Words: 309 - Pages: 2
...1) Explain James behavior in terms of the frustration model? According to the case, James is undergoing a difficult stage at work. Comparing James position with the frustration model, it seems he is at the fixation stage followed by the withdrawal of the model. At this stage, person feels apathetic or has considered himself retired at the job. They experience such situation because they are frustrated, not because they have no motivation. But they have been blocked by dead-end jobs, high degrees of job specialization, or supervisors who put up barriers. The fixation reaction of James may be used to explain irrational bureaucratic behavior. The rules become the ends in themselves, and the frustrated employee pathetically adapt to the barriers. Behavioral change of James would never let him achieve motivated goals on the job, hence he tries to seek fulfillment outside the job. These reactions of James may cost organization a great deal because of his frustrating and apathetic behavior. 2) Cite a specific example of role conflict in this case? People living in a society assume a succession of roles throughout their life. Typical sequences of roles in James case are a father, a husband and a regular clerk in a manufacturing company. According to the case, James found himself in a low-paying dead-end assembly line job with a large manufacturing company. He does not have any motivation or excitement to work for the company. In fact he find him unsuccessfully to accomplish...
Words: 705 - Pages: 3
...We all make mistakes, we can’t help it - everyone’s human! Why me? 18 in three weeks and the future of my life lay in the hands of the unknown. I knew it was only a matter of time before karma caught up with me. The supposed magical event was in 2 weeks.....more like the imprisoning of my life! She was magnificent, perfect hair, perfect body, perfect personality perfect everything! She was too good for me. But it was all a mistake! We have been close for almost 9 months now, and I actually began to think I had a chance with this goddess but again and again she would remind me that I was in the ‘friends zone’. It frustrated the life out of me, it was like having a million dollar check with your name on it but you just couldn’t have it. Then on a Friday night I had just got to bed after playing Minecraft, my usual escape from the reality of my life, when she calls. She was drunk and needed a lift from a party to her friend’s house - I couldn’t pass this up, so I sprung out of bed, raided my closet trying to decide what would impress her. After I sleeked my hair back with a handful of gel, I was looking as good as MJ... well before he went white and crazy. In the car my heart was beating faster and faster, I had convinced myself that this was my night! As I pulled up to the party it was far bigger then I had imagined. Suddenly a dark shadow rushed towards the street, it was her! I couldn’t mistake those legs! I quickly sprayed myself with my dad’s cologne (from the glove box) and...
Words: 539 - Pages: 3
...Children’s Story Tara Peasley ECE 313 Collaboration with Parents & Community Instructor: Allison Jennings May 30, 2016 Scenario: Lisa often gets frustrated when trying to play with other children. She takes toys from their hands and even hits children with the toys. The plan for Lisa is to have her identify her frustrations, learn to deal with them on her own and gain experience in recognizing her feelings and begin to understand and accept that you cannot always get what you want. By developing her understanding of frustration and other feelings of anger or aggression she will gain control of her feelings and become more self-confident and in control. In order to help Lisa overcome her frustration there will be need to be several strategies used in order to make sure that she has different opportunities to learn and understand her feelings. Adults and care-givers should be role models of positive behavior and communication is a great start. When talking to Lisa about her behavior it is always best to speak in a calm manner and let her know that it’s ok to verbally express her feelings. Give reminders to Lisa of when she did overcome a frustrated situation and the positive outcome it had. Make sure that you, the care-giver are in control of your own emotions, even if you are frustrated do not let the child see you act it out, it’s better to take a break from the situation than set a poor example for the child. Lisa should also be given opportunities to strengthen...
Words: 816 - Pages: 4
... houses, papers, and effects, against unreasonable searches and seizures.” But this right applies only to the government and not to private organizations.” (Spinello, 2014) In many corporations, there are very specific policies about the use of company equipment and the monitoring of employee activities on that equipment. In Julie’s situation, she never sent the email in question and monitoring tools picked up alert words that made her company officials want to review it. I think Newport should have investigated the situation more thoroughly and given her a warning instead of firing her. Often times, employees actually use typing something out as a means to vent their frustrations in order to move beyond a particular situation. This is actually a good management tip so that you are not venting your frustrations as they are happening. Remove yourself from the situation, write it down, consider your tone and decide if it’s worth continuing once you have had a chance to calm down and think the situation through a bit more. Monitoring of employee activities are becoming more commonplace. “Employers are particularly keen on monitoring clickstream data and website activities because they are anxious to find out who has been wasting company resources at recreational sites.” (Spinello, 2014) There are good reasons to keep an eye on what your employees are doing. For example, making sure they are not revealing any trade secrets or leaking any promotional...
Words: 570 - Pages: 3
...on us. As someone who understands the importance of family, I sympathize with you and your emotional distress. Although we cannot reimburse you, we would like to extend our VIP guest package to both you and your brother’s family. This ensures that we provide you with our extended superior service, access to all of our exceptional hotel amenities, and more importantly – that this incident does not occur again. Upon your return we will upgrade you to our signature room, if available, absolutely free. Along with this package, both families will receive a VIP gift delivered personally when you arrive. Mr. Ward, we can never predict human error. I speak not only as an employee of the Colonnade, but also as someone who understands the frustration; we are truly sorry for the experience you had with us, and hope we can restart our relationship with you and your family. Kind Regards, Steve Smith Colonnade Hotel and Resort General...
Words: 269 - Pages: 2
...(CRIFT 1) Hi this is (name) how can I make you a very satisfied customer today? Acknowledge Ok , let me make sure that I understand your concern, you are having issues with some charges on your bill, Is that correct? Empathy I understand you frustration, if the same happened to me, I would be frustrated too. Very Satisfied #1 I’ll be glad to help you, and my goal is to ensure you’re very satisfied Reassure This is what I’m going to do, I am going to access your account and together we will review your bill and fix any problem. Let’s start with your phone number. (thank you) May I know your FIRST and LAST NAME please? And for security purposes, May I please have the last four digits of the social security number on the account? (CPNI) Mr./Ms.__ I would like to inform you that Under the federal privacy law, It is your right and our duty to protect your account information. May I use your information during this call to discuss products offered by AT&T companies? Your decision will not affect your service. I can see here on your account… Is there anything else I can help you with today? Very Satisfied #2 Mr./Ms.____ Are you VERY SATISFIED with my resolution? I’m glad that I was able to assist you. I will ask a few questions to better understand your OPTIONS for you to get the best value of your services. DISCOVERY QUESTIONS OFFER all possible products Quick recap/ Summary Very Satisfied #3 Have I answered all of your questions...
Words: 344 - Pages: 2
...Web-Based Technology in the Classroom Tiffany Watson American Public University Abstract In 2013 the world has evolved so much, and allows a lot of learning to be done right at home in your night clothes. The internet has a lot of things to offer the students in the classroom also. The students that I work with on a daily basis are really comfortable with using the web to do lessons and though the students move with ease while doing web based lessons there are still some obstacles that the students run into. Three specific obstacles are not having enough computers for students to use, students not having the technological literacy to complete the assignment, and keeping students focus on their work. Every problem has a solution and it would just take a little more effort but these problems could be resolved easily. Good ideas for involving a web based strategy is having the students use Google Docs and create a presentation on the 6 biomes. Children today are growing up in a society where ten and eleven years old children have cell phones. These cell phones can scan, email, fax, video chat, and do a whole lot of other things. The majority of the students that I work with on a daily basis definitely understands and is comfortable with using the web for classwork or homework. As teachers we face challenges getting the students to be a part of the technological integration. Challenges such as not having enough...
Words: 1318 - Pages: 6
...Alexis Coleman English 12 Gardner is trying to make us sympathize for Grendel because the whole purpose of the story was for Grendel to be able to tell his side of the story. In by getting Grendel's point of view and seeing him as more of a child not necessarily a full grown creature. Having him look for a place in the world. Also Gardner gave him a reason for all his frustration and anger toward the world in general and humanity. When the readers get to see Grendel as more of a childlike monster rather than an adult monster they start to notice that he doesn’t really know better. Gardner attempts to bring upon motivation to Grendel so that the readers see that it’s not just his nature that leads him to kill people. Also that Grendel in a character with a mind of his own, something that he didn’t have in Beowulf, having no lines, only an extended battle scene where he is presumed vicious and bloodthirsty. He portrayed him as a highly intelligent and well observant about the world creature. Grendel lives in a world in which his attempts at communication are continually frustrated. He often finds himself talking to the sky, or the air, and never hears a response. Grendel is just a lost creature trying to fit in with everyone but cannot. Grendel’s most painful reject comes from the humans, who resemble him in many ways. Grendel and the humans share a common language, but the humans’ disgust for and fear of Grendel prevent any actual meaningful exchange. In conclusion, Gardner...
Words: 299 - Pages: 2
...introduced herself in a way which was helpful and not judgmental conveying to the client that she could sense the client was frustrated and upset. The counselor was helpful, her tone of voice was calm and she showed empathy to the clients state of mind; this created a line of communication for the client and counselor to start establishing and defining the crisis. • Problem Exploration: Defining the Crisis- This was established through the counselor letting the client define the crisis situation from the client’s point of view, and asking the client a series of open- ending questions to make sure the counselor is given enough information that led to the problem of the crisis. • Providing Support: The counselor lets the client express her frustration with the fact that the school counselor keeps contacting her, the counselor also exhibits concern for the client and does not judge her given the fact the client has stated the neglect of not getting up to take daughter to doctor or providing a ride to school. The counselor gives the client options on how to approach her situation and always asking the client how she feels about the crisis. • Examining Alternatives: The client expressed to the counselor she did not want her daughter to talk to the school counselors. The counselor lets the client know that there are other ways that they can work together and meet in the middle to establish some sort of agreement. • Planning in Order to Reestablish Control: In able to reestablish control...
Words: 367 - Pages: 2
...A++PAPER;http://www.homeworkproviders.com/shop/cis-524-week-9-assignment-4/ CIS 524 WEEK 9 ASSIGNMENT 4 CIS 524 Week 9 Assignment 4, CIS 524 Week 9 Assignment 4 Assignment 4: User Frustration Due Week 9 and worth 80 points The quality of the user experience is very important to the success of an application. In the early days of computing, users often experienced long delays since computing power was poor and networks had comparatively slow throughput. Modern systems have largely eliminated these delays due to increased network and computing power, yet users still report a high level of frustration. Write a four to five (4-5) page paper in which you: 1. Describe three (3) reasons users are still frustrated with modern applications. 2. Suggest one (1) method for reducing the frustrations for each of the reasons you supplied in Question one (1). 3. Describe methods for determining if user frustration is caused by poor system design or from the natural frustration associated with learning a new software product. 4. Suggest at least three (3) methods to reduce the frustrations among the disabled population and how this population can be better served. 5. Use at least three (3) quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources. Your assignment must follow these formatting requirements: Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides;...
Words: 350 - Pages: 2
...low down over her eyes, clod-hopper shoes, a figured print dress almost completely covered by a big corduroy apron." (45) Elisa possesses a great energy for working on the ranch with her husband Henry, but in a way she feels unappreciated by her husband and frustrated with her current life. The married couple seems to get along relatively well, however, their way of talking together is very formal. Elisa's frustration stems from not having a child, and her husband's failure to admire her romantically as a woman. Elisa's outlet for her frustration is her flower garden, which she is exceptional at growing. It is shown by her fine chrysanthemums, "Some of those yellow chrysanthemums you had this year were ten inches across" (46). Her husband however, doesn't really appreciate her gift for growing the flowers but would prefer that she used her gift to grow another crop. "I wish you'd work out in the orchard and raise some apples that big." (46) Henry sees Elisa as a laborer, instead of the effeminate woman which she yearns to be appreciated as, and this fuels her frustrations. The chrysanthemums in this story symbolizes Elisa's confidence and her feminine side. While Henry was busy working, Elisa is approached by a wanderer, the tinker, who travels up and down the coast repairing pots and sharpening scissors. Elisa seems to be very...
Words: 758 - Pages: 4
...Disappointment What compares to the sickly feeling of disappointment? What if it is you who is disappointing someone you love? Throughout life we strive to be the superhero to your children or the perfect angel child for your parents; when something goes wrong it cuts so close because they fail to live up to the lofty expectations placed for them. In the poem “Catch,” by George Bilgere, he tells a story of a boy who becomes discouraged when his above average father fails in his eyes at a crucial part of their family dynamic: baseball. This poem portrays a relatable situation from when the boy is young to when he becomes a father himself with humiliation and disgrace learned through ageing. In the beginning of the poem the father, from the eyes when the boy is young, is portrayed as an admirable dad to people looking from the outside but to the young boy he is a disgrace because he is a failure at baseball. The father let him “stay up late/ talk about baseball at dinner/ watch the fights unfold like grainy nightmares in Gillette’s Cavalcade of Sports…” He was all into baseball yet he was poor at the sport. The father gave baseball so much hype in the house hold that the expectation left for the son was so high that he felt humiliated to be seen with the father. Of course this disappointed the boy because he expected everything to be perfect and the best part of life to this boy was ruined because the father was unsatisfactory. At the end, the tables have turned because...
Words: 412 - Pages: 2
