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Gal Organization

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Organization Experience

Creating knowledge in an organization is fundamental to continued success in a changing world. Management guru Peter Drucker says, "knowledge represents the key concept to explain the increasing velocity of the transformation of social life in general and the way businesses and social institutions work in particular" (Drucker, 1994). However, building and transferring this knowledge within a large organization whose operating elements are disparate in terms of mission and geographic location is a challenge. This is complicated even further when the organization is flat - that is when there exists a very limited hierarchy to connect the operating elements. Despite these challenges organizations which create ways to enhance their learning can respond to change and posture themselves for success.
Sharing knowledge in organizations has long been recognized as a challenge. S.L.A. Marshall, a preeminent military historian, noted in his book Men Against Fire about World War II that, "a good company idea in tactics is likely to remain confined to one company indefinitely, even though it would be of benefit to the whole military establishment" (Marshall, 1947). The challenges at this time were exacerbated by limited technology; discussion and writing with little reproduction and distribution capability were the main ways to share knowledge.
Organizational Learning from Experience
Today more than ever the pace of change requires that organizations continuously learn in order to remain ready and relevant. To do this organizations must scan the environment to ascertain the pulse of changes and the impact of such changes on their organizations. They must encourage their people to try new methodologies and stay abreast of the techniques and procedures of colleagues and competitors alike. Without a focused approach to learning, organizations at best

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