Galactic Therapies Incorporated Communication Challenges and Opportunities
COMM/215
April 8, 2013
RoMay Sitze

Galactic Therapies Incorporated Communication Challenges and Opportunities
Galactic Therapies Incorporated (GTI) has been expanding on a global level and therefore has developed a very diverse, multicultural workforce. The new dynamics of this globally diverse workforce has helped to expand their ability to innovate and expand their operations, but this growth has not come without difficulties. With the new diverse workforce GTI has encountered issues related to communication and teamwork between the workers from different corners of the globe.
The board of directors has asked Team Alpha Consulting to research the problems, evaluate how other companies are handling similar issues, and provide a report that will help to integrate this diverse workforce with GTI’s ever-expanding global force.
Managing a multicultural workforce requires a clear understanding of the different cultures involved and how the cultural differences require different management styles. During our research we have found two primary ways to expand a company’s workforce globally.
The first option is to hire an outsourcing company that will provide its own workers and will manage most of the relationships with the hiring company via liaisons. Outsourcing companies prefer to minimize direct contact of their employees aside from their own management staff. In this scenario it is prudent for the hiring company to employ managers who have a working background with the different cultures the company is attempting to outsource with. If multiple outsourcing companies are involved, a company like GTI may need to hire multiple managers per country.
The second option is to hire workers at international locations directly. This approach requires micromanagement of each