“General Banking and Cash Management Processes: A Study of Trust bankLimited”.

Letter of Transmittal

September 2, 2013.

Ms. Tamanna Islam Shaon

Lecturer

Bangladesh University of Business and Technology

Subject: Financial Performance Evaluation of Mutual Trust Bank Limited.

Dear Sir,

With due respect, I would like to thank you for assisting me to prepare the internship report. This task has given me the opportunity to explore the activities of banking sector. The report contains a working procedure of General Banking Department which is based on its operational activities. It was a great pleasure for me to have the opportunity to work on this bank which remains a very well position than other bank in Bangladesh. I endeavor my best to come out with a good one.

I would be very happy to provide you with any clarification regarding the report. Please contact with me if you have any query. Therefore, I pray and hope that you would be kind enough to accept my Internship Report and oblige thereby.

Sincerely Yours,

Acknowledgement

At the very beginning, I am solemnly thanking the Almighty Allah.

Completion of anything requires supports from various sources. I am very much fortunate to get the sincere guidance and supervision from a number of persons.

I am sincerely thankful to my academic supervisor, Ms. Tamanna Islam Shaon, Lecturer of Finance Department, Bangladesh University of Business of Technology; who permitted and supported me to work on Financial Performance Evaluation of Mutual Trust Bank Limited. I am extremely grateful for giving me such an opportunity that has enriched my area of knowledge vastly. At last we would like to thank all other parties who have helped us for collecting information and completing the report.

Executive Summary